Legal Sea Foods - King of Prussia

Review summary

1. C

   Cricket

   Philadelphia

   8 reviews

   1.0

   8 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   Service was slow, hostess was rude upon arrival. Waited a long time for our food only to receive a burnt lobster roll which was mid at best. Normally this place is great. I’ll stick to the one in the airport from here on out.
   

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2. R

   Richard

   New Orleans

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The sever Caleb was very courteous and accommodating
   

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3. T

   Teddy

   Philadelphia

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   We had a great time my problem is With OpenTable I initially had an appointment for 2 people but changed it to 4 but when I changed it why did OpenTable give me a later time not only did they give me a later time but 30 mins before the restaurant closes WOW legal seafood accommodated us we respect and not rushing we had to place orders and drinks at multiple because of last call due to them about to close OPENTABLE really disappointed with them on my 20th year wedding anniversary
   

   Legal Sea Foods - King of PrussiaResponded 3 days ago

   Thanks for visiting us, Teddy! We're thrilled to hear that you had a great time celebrating your 20th anniversary at Legal Sea Foods - King of Prussia. It's wonderful to know that our team was able to accommodate you. Your feedback is invaluable, and we will certainly look into this matter to prevent such issues in the future. We hope to serve you again soon! Best, Rolene Perumal General Manager
   

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4. J

   Jim

   VIP

   Philadelphia

   3 reviews

   1.0

   3 reviews

   Dined on 28 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service was slow, soup was cold, main entree order was wrong and there was no urgency to replace it.
   

   Legal Sea Foods - King of PrussiaResponded 4 days ago

   Hello Jim, We're really sorry to hear about your experience. We strive to provide excellent service and it's clear we fell short this time. We'll definitely look into it and make sure we don't let that happen again. We're sorry about the delay in service as well. We always aim to provide a timely and efficient service, and we seem to have missed the mark this time. We appreciate your feedback and hope you'll give us another chance to make it up to you. Best, Rolene Perumal General Manager
   

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5. N

   Nancy

   Philadelphia

   8 reviews

   5.0

   8 reviews

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Well prepared meal to specifications I made due to dietary restrictions. Courteous, professional service.
   

   Legal Sea Foods - King of PrussiaResponded on 28 December 2024

   Hello Nancy! Thanks for the review! We look forward to serving you again soon. Best regards, Rolene Perumal General Manager
   

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6. S

   Stephen

   VIP

   Portland

   21 reviews

   5.0

   21 reviews

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   For how busy the restaurant was, service was overall very good. Our beverage and food orders came out quickly and met expectations for the price paid. Would dine at again.
   

   Legal Sea Foods - King of PrussiaResponded on 27 December 2024

   Hello Stephen, Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you found our service to be good. We always strive to provide a top-notch dining experience at Legal Sea Foods - King of Prussia and we're glad to know we hit the mark for you. We'd love to have you back for another enjoyable meal soon! Best, Rolene Perumal General Manager
   

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7. Q

   Quintin

   VIP

   Philadelphia

   73 reviews

   5.0

   73 reviews

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great, especially the clam chowder. It is pricey, but a great experience.
   

   Legal Sea Foods - King of PrussiaResponded on 26 December 2024

   Hi Quintin, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed our clam chowder We strive to provide a memorable dining experience for our guests, and your feedback lets us know we're on the right track. We hope to see you back at Legal Sea Foods - King of Prussia soon for another great experience! Happy Holidays & Kind Regards, Rolene Perumal General Manager
   

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8. E

   Emmy

   VIP

   Tahoe

   3 reviews

   2.0

   3 reviews

   Dined on 22 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Felt like a Rev lobster dining and Denny’s experience.
   

   Legal Sea Foods - King of PrussiaResponded on 23 December 2024

   Good Afternoon Emmy, Thank you for taking the time to provide us with your feedback. I am so sorry you had such a negative experience with us. I have shared your review with our Teams to ensure a better dining experience in the future. We do hope you give us another try! Cheers, Jessica Harrelson Assistant General Manager
   

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9. A

   Ashley

   E. Tennessee

   6 reviews

   5.0

   6 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and I dined at Legal Sea Foods last night and had a great experience! The food, service and ambiance were great. Can’t wait to go back ✨
   

   Legal Sea Foods - King of PrussiaResponded on 23 December 2024

   Good Morning Ashley, We're thrilled to hear that you and your family had a great dining experience with us! It's wonderful to know that our food, service, and ambiance met your expectations. We look forward to welcoming you back soon. Thank you for your kind words and high ratings! Cheers, Jessica Harrelson Assistant General Manager
   

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10. D

    David

    Philadelphia

    1 review

    5.0

    1 review

    Dined on 21 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Legal Seafood is our go-to place for birthday and anniversary celebrations. Great food and service keeps us coming back.
    

    Legal Sea Foods - King of PrussiaResponded on 23 December 2024

    Hello David, Thank you for choosing us for your special occasions and for taking the time to leave us a wonderful review. We're thrilled to hear that we've been your go-to spot for your birthday and anniversary celebrations. Your kind words about our food and service are greatly appreciated. We look forward to making more celebrations with you in the future! Cheers, Jessica Harrelson Assistant General Manager
    

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