Legal Sea Foods - Chicago

Review summary

1. T

   Tracy

   Charlotte

   4 reviews

   5.0

   4 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and atmosphere was on point! Food and drinks was awesome, will definitely be back when visiting Chicago!
   

   Is this helpful?

   Report
2. T

   Tom

   VIP

   Chicago

   17 reviews

   3.0

   17 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Great views at the former Dicks Last Resort location. Mediocre sea food IMO, however
   

   Is this helpful?

   Report
3. OT

   OpenTable Diner

   VIP

   Indiana

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   Food was terrible will never eat here again
   

   Legal Sea Foods - ChicagoResponded 1 day ago

   Hi, We're truly sorry to hear about your experience at Legal Sea Foods - Chicago. We always aim to deliver a great experience, and we regret that we missed the mark this time. Your feedback about the food is noted and will be shared with our culinary team for review. We sincerely apologize that you didn't enjoy your meal and for any inconvenience caused. We hope you'll give us another chance in the future to show you the high-quality food and service that we're known for. Best regards, The Management Team
   

   Is this helpful?

   Report
4. J

   Jason

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was fast, food tasted the same as the restaurants in Boston. Excellent!
   

   Legal Sea Foods - ChicagoResponded 1 day ago

   Thanks for the feedback, Jason! We're thrilled to hear that you enjoyed your dining experience at Legal Sea Foods - Chicago. We take pride in our food quality and it's great to know that you didn't miss out on any authentic flavors. We also noticed your rating on value, and we'll continue to strive for excellence in all areas. We hope to see you again soon! Dino Masciopinto Assistant General Manager
   

   Is this helpful?

   Report
5. M

   Marybeth

   VIP

   Grand Rapids

   43 reviews

   5.0

   43 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional. Every single thing was perfect. The atmosphere, the view, the service (Christine), the Supervisor, Carla, the food, the timing, everything was perfect. They made our anniversary so lovely.
   

   Legal Sea Foods - ChicagoResponded 1 day ago

   Thanks for the feedback, Marybeth! We're thrilled to hear that you had an exceptional experience at Legal Sea Foods - Chicago. It's wonderful to know that you felt our atmosphere, view, service, and food were perfect. We always strive to make special occasions memorable and we're glad we could make your anniversary special. We appreciate your support and look forward to serving you again soon! Dino Masciopinto Assistant General Manager
   

   Is this helpful?

   Report
6. K

   Kevin

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went to Legal Seafood at Copley in Boston in August. This one in Chicago was exactly the same…Outstanding!! Tremendous food.
   

   Legal Sea Foods - ChicagoResponded 1 day ago

   Thanks for the review, Kevin! We're thrilled to hear that you enjoyed your experience at Legal Sea Foods - Chicago. It's great to know that our Boston location hit the mark for you. We strive to provide outstanding food and service, so it's fantastic to hear that we met those expectations. We appreciate your kind words and look forward to welcoming you back soon. Legal Sea Foods - Chicago, The Management Team
   

   Is this helpful?

   Report
7. B

   Brent

   Milwaukee

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Can’t wait to come back when the outdoor area is open.
   

   Legal Sea Foods - ChicagoResponded 3 days ago

   Dear Brent, Thank you so much for your review! We really appreciate your feedback and are looking forward to serving you again soon. Best regards, Dino Masciopinto Assistant General Manager
   

   Is this helpful?

   Report
8. S

   Sharon

   Houston

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had had a so-so experience at Legal Seafood in Boston years ago but decided to try it in downtown Chicago. Everything we were served was really great; we were pleasantly surprised and will probably eat there again before we head home to Houston.
   

   Legal Sea Foods - ChicagoResponded 3 days ago

   Hello Sharon, Thank you for your kind words and for choosing to dine with us at Legal Sea Foods - Chicago. We're thrilled to hear that you enjoyed our food and service. It's always a pleasure to serve guests from our hometown! We noticed your rating on value and we're glad to know that you found it to be a good value. We strive to provide a memorable dining experience for all our guests, and your feedback helps us do just that. Looking forward to serving you again before you head home! Best, Dino Masciopinto Assistant General Manager
   

   Is this helpful?

   Report
9. K

   Kris

   VIP

   Greater Boston

   5 reviews

   1.0

   5 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 2

   The Chicago location of Legal Sea Foods is not worth a visit. I have gone to Legal in Boston for thirty years and always had a great meal. Chicago location should close. The Baked Anna haddock was a lump of dried up fish with old rice and burnt broccoli. Staff is friendly but food is atrocious.
   

   Legal Sea Foods - ChicagoResponded 4 days ago

   Hey Kris, We're really sorry to hear about your recent experience at our Chicago location. It's always our goal to provide a great dining experience, and we're disappointed to hear that we fell short during your visit. We appreciate your feedback regarding the Baked Anna and we'll definitely take it into consideration as we constantly strive to improve. We're glad to hear that our staff was friendly, but we're sorry to hear that our food did not meet your expectations. We hope you'll give us another chance in the future to show you the quality we're known for. Best, The Management Team
   

   Is this helpful?

   Report
10. B

    Bethanie

    Chicago

    1 review

    1.0

    1 review

    Dined 5 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 5

    Waited more than 45 minutes for two entrees with no explanation why. The beat the manager and server could do is blame the kitchen. There were 3 tables be serviced in the entire restaurant… mine and 2 others. If what we ordered was not available perhaps communicate that and offer something different… just makes sense to me. Either way for a first time experience it was not good at all.
    

    Legal Sea Foods - ChicagoResponded 3 days ago

    Thanks for the feedback, Bethanie. We're truly sorry to hear about your recent experience at Legal Sea Foods - Chicago. We understand how frustrating it can be to wait for your meal, especially when you're looking forward to a nice meal out. We apologize for any confusion caused by the delay and assure you that we're looking into it to prevent such incidents in the future. We hope you'll give us another chance to provide you with the quality service and food that you deserve. I would Love for you to give us another chance. I would Love for the chance to to make it up to you. please feel free to reach out to myself directly at 312-910-6517 Dino Masciopinto Assistant General Manager
    

    Is this helpful?

    Report