Left Bank - Jack London Square

Review summary

1. M

   Mike

   San Francisco

   3 reviews

   vip
   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was their last day at this location, but a memorable one for us. Thank you, Left Bank.
   

   Left Bank - Jack London SquareResponded 3 days ago

   Dear Mike, Thank you for your wonderful review! We look forward to welcoming you back soon. Best regards, The Left Bank Jack London Team
   

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2. C

   Caryn

   San Francisco

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Went for Thanksgiving. Felt like cafeteria food. Skimpy salad, icky bread & what must have been Safeway desserts. No wonder, the place wass permanently closing the next day!
   

   Left Bank - Jack London SquareResponded 3 days ago

   Thanks for the feedback CaRYN. We're sorry to hear that your experience at Left Bank - Jack London Square didn't meet your expectations. We take your comments about our food seriously and will work to improve. We're grateful for your patience and hope to serve you better in the future. - The Management Team
   

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3. B

   Benjamin

   San Francisco

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Thanksgiving pre fixe menu was a huge disappointment. We sat 15 minutes before even getting water. There was an absurd wait between course, each of which was colder than it should have been, except the pie which had clearly just been pulled from the freezer and had little flavor. Courses were missing ingredients listed on the menu, and the Brussels sprouts were mushy. My n.a. Cocktail was very good, and that was the only bright spot.
   

   Left Bank - Jack London SquareResponded 3 days ago

   Thanks for the feedback, Benjamin. We're sorry to hear that your Thanksgiving pre-fixe menu didn't meet your expectations. We strive to provide a memorable dining experience and it's clear we fell short during your visit. We apologize for the wait times and the quality of the food. Your comments have been noted and will be addressed. We're glad to hear that you enjoyed your n.a. Cocktail. We hope to have the opportunity to serve you better in the future. Best wishes, Left Bank JL Team
   

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4. S

   Sue77

   San Francisco

   54 reviews

   4.0

   54 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We went for thanksgiving dinner so the menu was set. The fuyu salad, butternut squash soup were excellent. There were four main courses to choose from. I had salmon with lentils and it was so flavorful. It was a small portion which I loved but my husband would have left hungry. He had turkey and all the trimmings which was a generous portion. Very disappointed in dessert. Pumpkin or apple pie but they were store bought not homemade. Drinks were very expensive
   

   Left Bank - Jack London SquareResponded 3 days ago

   Dear Guest, Thank you for your wonderful review! We are so pleased you chose to share your Thanksgiving Day with us!! . Best regards, The Left Bank Jack London Team
   

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5. J

   Joel

   Hawaii

   11 reviews

   vip
   2.0

   11 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 1

   Just ok. They didn’t seem to go to far to make it a special night. Wouldn’t recommend
   

   Left Bank - Jack London SquareResponded 3 days ago

   Thanks for the review, Joel. We're sorry to hear that your experience at Left Bank - Jack London Square didn't meet your expectations. We strive to create memorable experiences for our guests and it seems we fell short this time. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to impress you in the future. Best wishes, Left Bank JL Team
   

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6. H

   Holly

   San Francisco

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   Waiter late about 30 minutes to our table . Dining very early! Salad came with no dressing or pomegranates as per menu, and very salty. Soup was good still salty. We asked for a water bowl for our quiet dog and it never came. Salmon was way over cooked and dry. No validated parking waiter told us it’s validated on the street which was already free as it’s a holiday and after hours? No silverware had to ask each time? We were given giant spoons for eating desserts which were small pies? No dessert fork? Had to ask for rolls and butter. Asked for coffee after dinner never offered and it finally came but was burnt! No non fat or whole available
   

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   Left Bank - Jack London SquareResponded 3 days ago

   Thanks for visiting us at Left Bank - Jack London Square. We're truly sorry to hear about your experience. It's disappointing to know that our service was not up to par and we sincerely apologize for the issues you encountered with our food and service. We strive to provide a comfortable and enjoyable dining experience for all our guests and it's clear we fell short during your visit. We appreciate your feedback and will certainly use it to improve our services. We hope you'll give us another chance to make it right. Best, The Management Team
   

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7. G

   Gary

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   A nice place to have a Thanksgiving dinner that’s catered to you with restaurant service
   

   Left Bank - Jack London SquareResponded 3 days ago

   Thanks for visiting us, GaryB! We're delighted to hear that you enjoyed your Thanksgiving dinner at Left Bank - Jack London Square. We're always here to cater to your needs and it's great to know that we succeeded in providing a memorable dining experience. We look forward to serving you again soon. Best, The Management Team
   

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8. J

   Jessica

   San Francisco

   10 reviews

   5.0

   10 reviews

   Dined on 26 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   One of my favorite spots especially for the Tuna Nicoise Salad. It’s a large enough serving to split in half. I took half home. It was loaded with flavor from the blend of tomatoes, avocado, olives, haricots verts, Yukon gold potatoes, mixed greens, and of course the rare tuna. Delicious! The service was very attentive and personable.
   

   Left Bank - Jack London SquareResponded 3 days ago

   Hi Jessica, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the Tuna Nicoise Salad and found it to be a favorite spot at Left Bank - Jack London Square. It's great to know that you were able to take home half of the salad - we'll be sure to split the rest of it when you come back! We're also delighted to hear that you found our service to be attentive and personable. We strive to make every dining experience memorable for our guests. Looking forward to your next visit! Best, The Management Team
   

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9. M

   Macey

   New York City

   18 reviews

   vip
   5.0

   18 reviews

   Dined on 25 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Happy was great. Also had a delicious beet salad. The quietness was enjoyable.
   

   Left Bank - Jack London SquareResponded 3 days ago

   Thanks for the feedback, MaceyS! We're thrilled to hear that you enjoyed your meal and the ambiance of our Left Bank - Jack London Square location. We're also glad that our beet salad hit the spot! We always strive to provide top-notch food and service, so your kind words mean a lot to us. We look forward to welcoming you back soon! Best wishes, Left Bank JL Team
   

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10. D

    David

    San Francisco

    60 reviews

    vip
    5.0

    60 reviews

    Dined on 22 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A wonderful dinner for Beaujolais Nouveau day. We started with salad verte and fried calamari followed by lobster bisque and ended with 1lb moule frites that all was in a garlic, wine & spinach sauce. We ended with a very large & delicious tart au citron with fresh raspberries. Thank you all.
    

    Left Bank - Jack London SquareResponded on 24 November 2024

    Hello David, Thank you for your kind words and the perfect rating! We're thrilled to hear that you enjoyed your dinner with us. We're especially glad you loved our moule frites and sauce with lobster bisque! It's wonderful to know that our garlic, wine, and spinach sauce hit the mark for you as well. We strive to provide a wonderful dining experience and your feedback is a testament to our efforts. We look forward to welcoming you back to Left Bank - Jack London Square soon! Best, The Management Team
    

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