lala

Review summary

1. C

   CELIA

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as usual... service excellent and food incredible
   

   Is this helpful?

   Report
2. J

   Jorge

   Caribbean

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was amazing. The Wellington is a 20/10 and the dessert was delicious
   

   Is this helpful?

   Report
3. K

   Kailey

   VIP

   Denver

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Would HIGHLY recommend to come here. Food was a ten out of ten. Must tries are absolutely the crispy rice, spicy rigatoni, branzino, and the shrimp tempura! You really can’t go wrong! The drinks were also delicious! Our server Iliana was amazing! Super attentive and so nice! The only problem was the host was not the best, but other than overall a great place to go. Don’t think twice, just go!!
   

   lalaResponded 2 days ago

   Thanks for the review, Kailey! We're thrilled to hear that you had a fantastic time at lala and that our crispy rice, branzino, shrimp tempura, and other must-tries left a lasting impression. We're also glad to know that you found our server to be attentive and pleasant. We sincerely appreciate your high recommendation and look forward to welcoming you back soon! Best regards, André
   

   Is this helpful?

   Report
4. w

   wallace

   VIP

   Los Angeles

   6 reviews

   4.0

   6 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 2

   Table ready on time. People were very attentive and courteous. Food was excellent. My only comment is that music was too loud, causing everyone to then have to raise their voices and in overall was too much noise to enjoy fully the meal. But I will give it another try. Food and services were excellent
   

   Is this helpful?

   Report
5. A

   ANA

   VIP

   Orlando

   8 reviews

   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lala always is a good idea for us. Everything was perfect
   

   Is this helpful?

   Report
6. A

   Aaron

   Tampa

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Exquisite dining experience in Puerto Rico. Soft lighting with moderate music levels. Very open layout with the full kitchen visible from the main dining area. Full course meals will run $70-120 per person excluding drinks.
   

   Is this helpful?

   Report
7. S

   Simon

   Caribbean

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Do yourself a favor and come here. The service and the food are impecable. Everyone is great, specially Elliot who gave us a surreal dinner experience. Definitely coming back.
   

   lalaResponded 2 days ago

   Thanks for the review, Simon! We're thrilled to hear that you had a great dining experience at lala. It's fantastic to know that our service and food met your expectations. We're especially glad that our team made your evening special. We look forward to welcoming you back soon for another memorable meal. Cheers!
   

   Is this helpful?

   Report
8. S

   Santiago

   Caribbean

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Christina was so attentive and kind. The food is outstanding as the whole team. We had a wonderful time with our son. Recommended for any occasion. Decoration so unique, simply beautiful. We will be back soon! We are foodies, and we considered Lala the best restaurant in Puerto Rico, and we’ve been in a lots of restaurants! Bravissimo!!
   

   Is this helpful?

   Report
9. R

   Roberto J

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Our waiter disappeared maybe for a bit too long. Other than that the experience was perfect.
   

   Is this helpful?

   Report
10. T

    Tenssie

    New York City

    7 reviews

    1.0

    7 reviews

    Dined on 21 December 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    don’t even know where to start..looking forward to be with my family and celebrate together in a restaurant that I have visited before. While we waited (20 minutes) to our reserved table, I could hear and see the employees quietly argue between assigning tables to waiters. Got our table and finally met our waiter 30 minutes later to ask for our first order. Got our drinks and first appetizers 20 minutes later, to our surprise when the waiter told us to hurry up and finish with everything we wanted since “the chef” has told him that the restaurant was going to be packed soon and we might get our dinner later than expected. We didn’t want to feel rushed, so we ordered more appetizers. For our first course , we’re told that 3 items were not available. Chose to add a pasta as a third course, but was also not available. 30 minutes later, waiter tried to take our order. Two more items where not available. Since my dinner choice wasn’t available (a popular one) told him that I would end up eating from the plates from my other family members. He got me the “crudo” menu, still couldn’t find a meal. I asked for a specific wine, was not available. Asked for another wine, took him another half an hour to tell me they were trying to find it. Brought the wine. At that moment we were very uncomfortable since we haven’t got our dinner. Ask him a personal question, “if you were in my shoes, what would you do in my place”? He said, “ I would walk away. Still, waited for dinner. At this time and since we were near the kitchen, i could see the manager walking back and forth and “silently” arguing between the kitchen and waiters. I still could see food coming out from the kitchen, but none was near for us. We never got an apology of the food being delayed, nor offered anything else. Even though I have joked about me loving cooking and help the cook in the kitchen. I even suggested that since i was not lucky to find something from the available menu item, I suggested t
    

    Is this helpful?

    Report