La Zozzona

Review summary

1. T

   Thomas

   Phoenix28 reviews

   4.0

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   The food was excellent. Service was very good. But ambience was very unpleasant due to terrible acoustics and rowdy rude business men as well as noisy children. No place for a quiet rendezvous or, as in our case, a 20th anniversary celebration.
   

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2. L

   Larry VIP

   Phoenix3 reviews

   1.0

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Food was decent. Server and helper were the problem. I was served food with hair in it. Given a quarter chicken instead of a side of chicken breast. They kept pushing the over priced water. Even opened another bottle we didn’t ask for. Will not be back ever.
   

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3. OT

   OpenTable Diner VIP

   Denver13 reviews

   3.0

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Nice atmosphere Mediocre food Good Service Ok ok ok
   

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4. S

   Stacia

   Nashville4 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   The restaurant and service were very nice. The food was just good. We didn't care for the sauce on the lasagna. Chicken Marsala was good. There wasn't much to the butternut squash pasta. For the price, there is better Italian. The hotel and restaurant are wonderful, hopefully you can improve the food for the price.
   

   La ZozzonaResponded 1 day ago

   Hi Stacia, Thank you for your review! I'm glad to hear that you enjoyed the restaurant and the service. I appreciate you taking the time to give us feedback on the culinary offerings. As a new restaurant guest feedback like yours is invaluable to our growth and success. I will be sure to share your notes with our culinary team so that we can improve our offerings. I do hope you choose to dine at La Zozzona again in the future so we can show you how we've improved based off of your feedback. Cheers! Zach McGrath General Manager
   

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5. P

   Paul VIP

   New York City29 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Cocktails were great. Smoked old fashioned and expresso martini were excellent . Artichoke app was great . Service was very attentive. After that it was downhill. Lasagna was premade chunk that came out ice cold in the middle. Veal chop was over breaded and overcooked , seemed deep fried not sautéd in a pan . It left an oil slick on my plate . The cappuccino was a cold cup of foamy milk. Very disappointing from a chef like Richard Blais, who prides himself on his attention to detail
   

   La ZozzonaResponded 1 day ago

   Thank you for your review Paul, I'm happy to hear that you enjoyed our cocktails, service and small plates. It is disappointing that your entrees and cappuccino did not come out correctly. As you mentioned, we pride ourselves on our attention to detail and I'm sorry that we missed the mark this time. I will be sure to share your feedback with the team so we can improve our options. I do hope that you choose to dine with us again in the future so we can show you how we've improved based off of your feedback. Cheers! Zach McGrath General Manager
   

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6. J

   Javier VIP

   New York City98 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   This was the case of a good #insta story that did not live up to its expectations. Food was decently good, the cocktails were good but ridiculously #overpriced [this is not NYC or Toca Madera to demand that price tag]; service was good but not outstanding. Overall, I'd say you would do much better food quality and price rapport at #Elephante. On the plus side, the staff is friendly and accommodating. JZ.
   

   La ZozzonaResponded 1 day ago

   Hi JZ, Thank you for your review! I'm glad you found our staff friendly and accommodating, however I am disappointed to hear that our service and pricing did not live up to expectations. I will make sure to share your feedback with the team to help improve guest experience. I do hope that you decide to try us out again in the future so we can show you how we've improved based off of your feedback. Cheers! Zach McGrath General Manager
   

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7. C

   Charlie

   Denver19 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great place. Don’t be shy about asking the waiter for help understanding the menu because for me at least, there’s a lot of items I’ve never tried before which makes it a must try restaurant. The selection’s we made were awesome and the waiter was very good in explaining the menu.
   

   La ZozzonaResponded 1 day ago

   Thank you for your review Charlie! I'm so happy to hear you enjoyed your dinner, and that our service staff was able to guide you through the menu. Our team takes pride in knowing all the ins and outs of our culinary offerings so we can tailor each guests meal to their tastes. Please join us again soon! Cheers! Zach McGrath General Manager
   

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8. B

   Benjamin

   Phoenix8 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated our 10th wedding anniversary, receiving a prosecco toast and dessert. The food was delicious, and I highly recommend potatoes, glazed carrots, and squash blossoms.
   

   La ZozzonaResponded 1 day ago

   Thank you for your review Benjamin! I'm happy to hear that you enjoyed our food, toast, and dessert. The items you mentioned are some of my favorite menu items so I'm glad you had a chance to enjoy them, and that we made your 10th anniversary memorable. Please join us again soon! Zach McGrath General Manager
   

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9. J

   John VIP

   Denver97 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Not Richard Blais' finest hour. The food was fair, but we think he can do better. Start of service was slow. So all the servers were standing around chatting with nothing to do. Yet, we could not get our server, Juan's, attention nor anyone else's when we were ready to order. Juan was nervous. Felt like he had not done this for long. We were mistakenly given a card wishing us Happy Birthday, even though this was not the case. But although we left the card plainly visible on the table, no-one offered us Birthday wishes. He did offer us a Zonin Gran Cuvée for a welcome toast, and correctly identified it as a sparkling wine -- not a champagne, as opposed to the server in an adjacent table. The roasted beets was good -- enough to take home. The tomato caprese was loaded with raw tomato that was hard to eat. Luna does a much better caprese that bursts with flavor, and ripened tomatoes. The swordfish was under-seasoned, with overcooked capers. We had to ask for fresh capers and salt to brighten it up. Du Jour at the AZ Culinary Institute does an excellent moist blackened swordfish. So the student chefs there outperformed Chef Blais's team...! The chicken masala was perfectly cooked. But the sauce was over-seasoned. After a few bites, it was so salty that it was hard to eat. The manager at no point came over to our table to greet us or ask how things were. We found this lack of attention very disappointing, especially for a new restaurant. It should be at the top of his/her list to do. Ember, Eddie V's, Course, Binkley's, Café Monarch all do a better job on that score. The valet at the Hyatt is also chaotic. Not enough staff to help with cars, and small children were running around right in front of moving vehicles without restraint! Very dangerous! After this experience, we don't feel the need to visit any other Richard Blais restaurant.
   

   La ZozzonaResponded 1 day ago

   Hi John, Thank you for your review. I do apologize for our team missing the mark on several points. It is our goal to provide exceptional service to all of our guests and I'm disappointed to hear we didn't live up to that goal during your experience. I also appreciate the detailed feedback regarding our culinary offerings. As a new restaurant guest feedback on our dishes, both positive and negative, are essential to helping us grow and develop. I will be sure to share all of your feedback with the team to ensure they are aware of our areas of improvement. I do hope that you choose to dine with us again in the future so we can demonstrate how we've improved based off of your feedback. Cheers! Zach McGrath General Manager
   

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10. OT

    OpenTable Diner

    Phoenix1 review

    5.0

    Dined on 13 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Jake was fabulous, informed and very personable and kind to our party which included 4 young kids. EVERY dish left us wanting more! Incredible flavor combinations and so rich in taste. The ambience was serene- calm and comfortable. Craft cocktails were perfect. Highly Highly recommend. Looking forward to another experience soon.
    

    La ZozzonaResponded 1 day ago

    Thank you for the review! I'm so happy to hear that you enjoyed our culinary offerings, and that we were able to make the day special for you and your family. I'll make sure to share your kind words with Jake and the rest of the team. Cheers! Zach McGrath General Manager
    

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