La Sandia

Review summary

1. e

   eganist

   Washington DC7 reviews

   5.0

   Dined on 23 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was their last day. Exceptional in all the ways.
   

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2. HH

   HansH

   Washington DC10 reviews

   5.0

   Dined on 18 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food great experience great service it was amazing
   

   La SandiaResponded on 23 June 2024

   We appreciate your feedback! It's fantastic to see that our team at La Sandia left a positive impression. We're committed to ensuring your next visit is 5 star worthy as well. ¡Salud!
   

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3. OT

   OpenTable Diner

   Washington DC2 reviews

   2.0

   Dined on 11 May 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   I should have taken others reviews more seriously because sadly they were accurate. To sum up our experience it felt as though we were in a small airport restaurant and this was our only sit down option and we just wanted to sit because our flight was delayed. The atmosphere was sad inside, did not match the mall patio eating area. We were seated in a back wall and all I can say was blah. Server was ok, had zero personality and seemed annoyed to be working. This was for a birthday celebration and I asked the hostess for a fun, upbeat person. Maybe she thought we wanted the opposite? Chips were ok, salsa was more like runny water, no bits of tomatoes which what’s the point if you are offering chips and salsa and the salsa just runs off the chip? We ordered the guacamole appetizer and while the portion size was great, the guacamole itself has zero, zero flavor. No spices at all seemed to be used in this recipe. Ordered the vegetable tacos and again, no flavor. Came here for great Latin American flavors and received boring flavorless blah. The side dish or rice was a bit mushy but the black beans were good. We ordered the churros for dessert to celebrate our friend. They seemed freshly fried but you could taste the oil on my lips which was less to be desired. Would have been nice if someone would have explained the 2 sauces that came with the churros and refilled our water. Btw, skip the house margarita. We ordered a pitcher and it was like drinking flavored water. We had high expectations for a fun night. We didn’t let this experience ruin our evening but this is one restaurant that needs an overall in ambiance and flavor.
   

   La SandiaResponded on 14 May 2024

   Thank you for your feedback. We understand how important ambiance and service are to the overall dining experience, and we apologize that we fell short of creating the fun and engaging atmosphere you were looking forward to. Your comments about the seating arrangement and the level of service provided by our staff have been taken very seriously. We are committed to ensuring our team embodies the warmth and enthusiasm we value, and we will address these concerns directly. We pride ourselves on using quality ingredients and recipes that delight our guests, so it's disappointing to hear your menu choices did not impress. We understand that food preferences differ among individuals and your opinion matters. Your feedback on the salsa, rice, and churros has been shared with our culinary team for review and enhancement. We hope you will consider giving us another chance in the future to provide you with a significantly improved experience that truly reflects the quality and service we aim to offer.
   

   1 person found this helpful

4. ET

   EatThisAndThat

   Richmond4 reviews

   5.0

   Dined on 9 April 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was very tasty and it wasn’t too full which contributed to fast service.
   

   La SandiaResponded on 19 April 2024

   Thank you for the 5 star rating! It's our top priority to offer not only delectable meals but also an enjoyable and seamless dining experience for all our guests. We believe that a great meal isn't just about the food but also about how it's served. We're looking forward to your next visit, aiming to delight you with both our culinary creations and our attentive service. Thanks again for choosing La Sandia!
   

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5. NM

   NupurM

   Washington DC7 reviews

   3.0

   Dined on 7 April 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Taste was good but they did not gave complementary chips and salsa to us.
   

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   La SandiaResponded on 8 April 2024

   Hello Nupur! Thank you so much for your feedback! We do have chips and salsa as a menu option and we're thrilled to hear you enjoyed the taste of your dishes. We'd like to make sure every part of your experience with us is delightful and we look forward to hosting you again soon.
   

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6. DC

   DCO3

   Washington DC33 reviews

   2.0

   Dined on 28 March 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   This place has gone downhill recently. The food is okay, service isn’t great.
   

   La SandiaResponded on 4 April 2024

   Thank you for taking the time to provide your feedback. We're truly sorry to hear that your recent experience did not meet the high standards we strive to uphold. We are addressing your comments with our team to ensure that our food and service quality are at their best. We are committed to making improvements and we hope you'll give us another chance to show you the exceptional dining experience La Sandia is known for.
   

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7. OT

   OpenTable Diner VIP

   Washington DC3 reviews

   3.0

   Dined on 24 February 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Not bad for an east coast Mexican restaurant. The shrimp tacos were good, the carne asada tacos were ok, I didn’t like the marinade but the salsa that came with it was good. The chips and salsa though, it had no flavor or spice which was disappointing. The casa margarita, don’t get it.
   

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   La SandiaResponded on 26 February 2024

   Thank you so much for taking the time to provide your feedback. We are glad to hear that you enjoyed the shrimp tacos, and we appreciate your comments about the carne asada marinade and our casa margarita. Our goal is to create dishes that delight all of our guests, and we will take your insights into consideration as we continue to refine our flavors and offerings. We are sorry the chips and salsa did not meet your expectations for flavor and spice. We're passionate about delivering a great dining experience and hope to wow you with all our menu items on your next visit to La Sandia!
   

   1 person found this helpful

8. AB

   ArielB

   Washington DC2 reviews

   5.0

   Dined on 18 February 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Consistently good food and is a go to place for me and my family.
   

   La SandiaResponded on 26 February 2024

   You made our day...Thank you for your 5 star review! We're so glad to see that La Sandia is a favorite of yours. We take pride in providing you with an experience that you'll remember - from the food, to the service, and so much more. Thanks for sharing!
   

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9. MV

   MariaV

   Washington DC1 review

   5.0

   Dined on 17 February 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food was delicious, But the margarita pitcher that we got was terrible all you tasted was the juice and No alcohol! Def not worth 35 dollars for it we were very disappointed.
   

   La SandiaResponded on 21 February 2024

   Thank you, Maria! We’re thrilled to hear that you found our food delicious, as we take pride in the quality and presentation of our dishes. However, we note your disappointment with your margarita pitcher. We thank you for bringing this to our attention; we’re addressing your concerns with our team to ensure our drink offerings are consistently delightful and worth every sip! We hope that this does not deter you from visiting us again and look forward to providing a more enhanced and enjoyable experience on your next visit!
   

   1 person found this helpful

10. JC

    JConrad VIP

    Chicago102 reviews

    4.0

    Dined on 14 February 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3

    We arrived for a 5pm "pre-movie" reservation and entered a nearly empty restaurant, only to be guided to a two-topper in the back of the restaurant next to the kitchen door. We asked for a different table, and the second choice was not much better. Finally we requested to be seated on the patio which was accommodated. We understand it was Valentine's day; however, a more appropriate table should have been offered in an empty restaurant. By the time we finished dining, the restaurant was still nearly empty. We enjoy La Sandia but just wanted to point out this seating miss.
    

    La SandiaResponded on 4 March 2024

    We're grateful for your feedback. We apologize if the seating arrangements during your last visit did not meet your expectations, especially considering the special occasion of Valentine's Day. It's pleasing to hear that our team was able to accommodate your request to be seated on the patio and that you were able to enjoy your "pre-movie" dinner in the end. However, we acknowledge this could have been handled more gracefully from the start. Thank you for bringing this matter to our attention and for your continued patronage. We look forward to welcoming you back to La Sandia soon and hope you’ll find your next visit much more to your liking!
    

    1 person found this helpful