La Famiglia Ristorante - Reno

Review summary

1. K

   KEN

   Central Coast

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Four of four of us were disappointed in our food. We have been there before and it was good, thus we came back. All of our dishes lacked flavor. Waited forever to get check.
   

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2. J

   Jeffrey

   Tahoe

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Well they were busy due to Pioneer show and we did get seated at a tall table in the bar which we enjoy more than the dinning room, but I had to ask our server 3 times for bread. ( finally I asked a table busser and he brought it) The food was good but server never asked if wanted more drinks or even refilled the water. I know it’s Champaign problems but isn’t service what we pay for? I could have made the same dinner at home but we go out for an experience and enjoyment of the evening. I am not a complainer to a server unless rude and I will stick up for them if someone is being a jerk to the server. It has always been our go to before a show, However, I am falling less and less in love with La Famiglia
   

   La Famiglia Ristorante - RenoResponded 3 days ago

   I apologize for any inconvenience during your recent visit and will work diligently to ensure all our guests have a memorable experience. Many thanks for your feedback. John Ekizian, General Manager.
   

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3. t

   tiffany

   Tahoe

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Worst experience at a restaurant. Took over an hour for food. Which, never came out because we had to leave for a show. Won’t be going back. Felt terrible for the waiter. Manager never even came to talk to us. Unacceptable.
   

   La Famiglia Ristorante - RenoResponded 3 days ago

   I would like to sincerely apologize for our poor performance during your recent visit. We take great pride in our reputation as being one of the region's premier restaurants. I am extremely disappointed in our inability to fulfill that obligation with your group. Show nights can be very challenging and we try our best to provide a wonderful experience to all our guests. We have had multiple conversations to identify and correct critical deficiencies that created numerous problems and will work diligently to provide the highest level of customer service. Thank you for your consideration. John Ekizian, General Manager
   

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4. K

   Karin

   Tahoe

   3 reviews

   1.0

   3 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Worst dining experience of my life. As a chef and connoisseur of fine dining, I have enjoyed several meals at this restaurant so I thought it would be perfect for my birthday celebration before an 8pm show. It was busy, as usual, but our server was inattentive and waited an hour before taking our order. The kitchen was short staffed (we were told much later) and this was not communicated with us, knowing we had a hard stop for the show. Unfortunately, the lack of professionalism at a restaurant that sets the local standard for fine dining was so shocking and disappointing, we will not be returning.
   

   La Famiglia Ristorante - RenoResponded 3 days ago

   I would like to apologize for our poor performance during your recent visit. We work very hard to provide the best dining experience possible. I am very disappointed we were unable to fulfill that expectation. We are working diligently to resolve breakdowns that created multiple problems that caused such an unfortunate experience. Thank you very much for your comments. John Ekizian, General Manager
   

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5. h

   hunter

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on 10 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience for Mom and I's bday. Would not change a thing.
   

   • 

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6. J

   James

   Tahoe

   36 reviews

   4.0

   36 reviews

   Dined on 9 January 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Good food, served well. Enjoyed the evening. Excellent wine list.
   

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7. J

   Jennifer

   New Orleans

   2 reviews

   5.0

   2 reviews

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was great! Cannelloni and brussel sprouts were amazing!
   

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8. P

   Phil

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was excellent and the food outstanding. I recommend the house cab with anything. We had veal, scallops and lasagna and the wine was delicious with all!
   

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9. S

   Steven

   VIP

   New Orleans

   8 reviews

   5.0

   8 reviews

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service! We had a lot of fun. We will be back.
   

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10. A

    Amanda

    Tahoe

    4 reviews

    5.0

    4 reviews

    Dined on 29 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The dining experience is amazing. The food is so delicious and the service is top notch!
    

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