La Belle Helene

Review summary

1. J

   Jim

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is a beautiful restaurant with excellent French cuisine. It was the perfect place to celebrate my girlfriend's birthday. We both loved the experience.
   

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2. I

   Isabel

   Atlanta Metro

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was exceptional. The atmosphere was exquisite & the food was delicious. We’ll be back!
   

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3. D

   David

   Minneapolis

   9 reviews

   5.0

   9 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, an excellent meal. Menu changes had resulted in a couple of items not being available, but all in all a very good experience. I appreciate the fact that they do a good job of maintaining an acceptable noise level. I'm avoiding many establishments that fail to respect this necessary feature, but La Belle Helene managed the noise quite nicely. Highly recommended!
   

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4. C

   Carmen

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience, definitely a place to visit and have great food & drink. Very elegant place which I loved.
   

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5. K

   Kevin

   Charlotte

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 4

   I had made a reservation weeks before the Thanksgiving dinner yet things were running behind. Reservation for my daughter and I was at 7 and we were seated at 7:35. I would have expected a little more timely table management. The worst part was there were zero updates provided and we eventually checked in about 7:25. In addition - I noted on the original reservation that one party was in a wheelchair and that I would be transferring into the regular chair for my meal. There was no forethought into where I could park my wheelchair and my daughter had to push it and park it in a side room for the meal and also retrieve it after the meal. It’s embarrassing to have to park the chair yourself (we don’t know where to put it - we don’t work there) and have to say “excuse me” to other guests so they could move their feet and legs. Lastly, they were out of several things. It wasn’t a big deal as there were good alternatives available. But on a limited holiday menu I would have expected better planning of the menu. If it were my restaurant I would have printed new menus so that customers were not aware of what had been run out. The food was very good. The total bill for two of us was around $250. Again, it was indeed good, but I did feel it was somewhat overpriced. For the price of the dinner I would have expected bread to be included (it was additional charge) and an after dessert coffee to be included (it wasn’t offered). I’m not unhappy with the meal, but will look elsewhere for my next thanksgiving.
   

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6. R

   Richard

   Charleston

   3 reviews

   3.0

   3 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Far from a French menu and experience we are used to in the States or overseas. Overpriced fixed menue for Thanksgiving. Staff was excellent and cocktails very good. Value was overall poor. Doubtful we will return.
   

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7. J

   Jeffrey

   Greater Boston

   8 reviews

   vip
   3.0

   8 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   While the cauliflower soup was as great as their onion soup is reputed to be, the main course dinner was not great. Turkey a was very salty, the gravy was thick and basically tasteless, the stuffing bore only a faint resemblance to the real thing. Mashed potatoes and green beans good. Caramel dessert unappetizing. The staff were harried but cheerful. Best thing about this holiday repast were the customers, who were cheerful, dressed great, and fun to talk with. But if this is, indeed, "Charlotte's best French restaurant," then we French food lovers and Charlotte are both in trouble!
   

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8. P

   PAUL

   Charlotte

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The setting is fantastic and the service was great, the food was just average. Especially for such a nice restaurant. The lamb was excellent, the turkey seemed like pre-sliced turkey and they included a huge drumstick which was all about the show on the plate. The meet was very tough on it and it was much too much to eat. Mashed potatoes were good. The bread dressing was terrible. It was pressed into a very firm form and sliced into a pie shaped piece. It just the texture was way too firm and it only tasted like chicken broth. You would think that being in the south, they would have had cornbread dressing. Having said all that, we will go back, and we were thankful that they were open on Thanksgiving.
   

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9. C

   Caren

   Charlotte

   5 reviews

   3.0

   5 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   The food and service were exceptional (as always), but things have changed a bit since my last visit. The music selection was more appropriate for a beach or golf cafe. No tablecloth under the butcher paper, which seemed less sanitary. It felt like a less-refined, pricey casual experience.
   

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10. S

    Steven

    Charlotte

    4 reviews

    4.0

    4 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    The food, ambience and service was good. I feel the price charged for the Thanksgiving experience should have been lower or included more.
    

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