Kona Grill - Tigard

Review summary

1. M

   Melissa

   Portland

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 5

   The food was not good. Staff is great. Really nice ambiance.
   

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2. L

   Loraine

   Portland

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Service was excellent. We went during happy hour which is offered throughout the restaurant. The Wagyu fried rice and sauce were delicious. Pinot Gris or Cab on the happy hour menu would be great. Our friends really liked the meatballs.
   

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3. C

   Curt

   Jackson Hole

   3 reviews

   2.0

   3 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   The atmosphere was fun and modern. I was impressed by the variety and thr food was excellent. After I finished my meal I had to wait almost 20 minutes for my server to come back for me to and for a check… desert looked good but I didn’t have an opportunity to order any.
   

   Kona Grill - TigardResponded 3 days ago

   Thanks for visiting us, Curt! We're thrilled to hear you enjoyed the modern atmosphere and the variety of our food at Kona Grill - Tigard. Your compliments about our dishes are greatly appreciated. We apologize for the delay in serving your check and for the inconvenience. We're always working on improving our service and your feedback is invaluable in this process. We hope to serve you again soon. -Christina GM
   

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4. A

   Andrew

   Portland

   2 reviews

   5.0

   2 reviews

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect place for a date with outstanding food . It’s was an delightful evening
   

   Kona Grill - TigardResponded 7 days ago

   Thanks for the review, Andrew! We're thrilled to hear that you had a delightful evening at Kona Grill - Tigard. It's great to know that our food and service made your date perfect. We strive to make every visit special, and we're glad we could do that for you. We look forward to welcoming you back for another outstanding dining experience soon! - Christina GM
   

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5. B

   Bryan

   Portland

   1 review

   5.0

   1 review

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was a bit loud but the food and drinks were great.
   

   Kona Grill - TigardResponded 7 days ago

   Thanks for visiting us, Bryan! We're thrilled to hear you enjoyed your dining experience at Kona Grill - Tigard. It's great to know that our food and drinks met your expectations. We're always striving to provide a lively yet comfortable atmosphere for our guests. We appreciate your feedback and look forward to serving you again soon!- Christina GM
   

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6. C

   Coby

   Portland

   3 reviews

   4.0

   3 reviews

   Dined on 16 February 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Lively atmosphere and great service. Food was good, not great and prices were high for what you get.
   

   Kona Grill - TigardResponded 7 days ago

   Hello Coby, Thank you for taking the time to review Kona Grill - Tigard. We're glad to hear that you enjoyed our lively atmosphere and great service. We appreciate your feedback regarding the food and prices. We strive to provide an exceptional dining experience and we're sorry to hear that we didn't meet your expectations this time around. We'll certainly take your comments into consideration as we continually work to improve our offerings. We hope to have the opportunity to serve you again soon. - Christina GM
   

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7. J

   Josh

   Portland

   2 reviews

   5.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kristy was a great server and took good care of us. So pleased!
   

   Kona Grill - TigardResponded 7 days ago

   Hi Josh, We're overjoyed to hear that you had a fantastic experience at Kona Grill - Tigard! It's wonderful to know that our team's attentive service made your visit pleasant and enjoyable. Your kind words truly mean a lot to us. - Christina GM
   

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8. S

   Shane

   VIP

   Portland

   5 reviews

   4.0

   5 reviews

   Dined on 15 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great location. Nice ambience. Food and service were very good. A bit pricey. $39 for fish &chips.
   

   Kona Grill - TigardResponded 7 days ago

   Hey Shane, Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear that you enjoyed our location and ambiance. We always aim to provide a great dining experience for our guests, and it's great to know we hit the mark with you. We understand your concern about the pricing, and we're always looking for ways to improve. We appreciate your feedback and hope to see you again soon for another round of our delicious fish and chips! - Christina GM
   

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9. N

   Nancy

   Portland

   15 reviews

   4.0

   15 reviews

   Dined on 2 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   This was our first time dining at this restaurant and overall we had a great experience. We were greeted quickly and sat. Our server came over promptly and greeted us and took our drink order. We ordered food in a timely manner and received our food in a reasonable amount of time as well. Our food was delicious. There was a good selection of drinks. If we have another special occasion we would consider coming back.
   

   Kona Grill - TigardResponded 7 days ago

   Hey Nancy, We're thrilled to hear that you had a great experience dining with us at Kona Grill - Tigard! It's wonderful to know that you enjoyed our food and drinks, and that our prompt service met your expectations. We're always here to make your next special occasion a memorable one. We appreciate your feedback and look forward to welcoming you back for another delightful dining experience. - Christina GM
   

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10. J

    James

    Portland

    1 review

    3.0

    1 review

    Dined on 1 February 2025

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Severely understaffed. Waited long time for dinner, they never cleared our dirty dishes and rarely brought water. Made the mistake of ordering dessert that took over 20 mins to serve. Extremely disappointing for the cost of dinner at over $40 for mains.
    

    Kona Grill - TigardResponded 7 days ago

    Hi James, we're truly sorry to hear about your recent experience at Kona Grill - Tigard. We understand that waiting time and service can be frustrating, especially when you're looking forward to a great meal. We also apologize for the delay in serving your dessert. We always aim to deliver a top-notch experience, and it's clear we missed the mark this time. We appreciate your feedback and will certainly use it to improve our service. We hope you'll give us another chance to make it right. - Christina GM
    

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