Kona Grill - Huntsville

Kona Grill - Huntsville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Chaundra

   New Orleans2 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Server Rob was great! He took great care of us and made sure we had everything we needed. He even offered us more lettuce for our shrimp and chicken wraps which was great. I have ate her a couple times before and can tell the quality of food has gotten better. My sister loved her Prime Rib and my Steak Frites were cooked perfectly. The fries were crispy and the bernaise was delicious. Management team was kind, attentive and always on the floor. Whatever the team is doing to execute the restaurant better it is definitely showing! Ryan’s amazing.
   

   Kona Grill - HuntsvilleResponded on 24 February 2025

   Thanks for the review, Chaundra! We're thrilled to hear you and your sister enjoyed your meals. It's great to know that our team's efforts to improve the quality of our food are appreciated. We're also glad that the service met your expectations. We're looking forward to your next visit at Kona Grill!
   

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2. V

   Vicky

   Alabama7 reviews

   5.0

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and great service I visit Kona Grill frequently. Amazing sushi
   

   Kona Grill - HuntsvilleResponded on 24 February 2025

   Thank you for your positive review, Vicky, we're thrilled to hear you enjoy your visits with us!
   

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3. D

   Don

   Alabama3 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Omari was awesome and Ryan , GM was outstanding! Great night!
   

   Kona Grill - HuntsvilleResponded on 17 February 2025

   Hey Don, We're thrilled to hear that you had a great night! It's wonderful to know that our team's efforts to provide outstanding service were appreciated. We strive to make every visit memorable and it's heartening to know we succeeded with you. Thank you for taking the time to leave us this fantastic review. We hope to see you again soon! Best Regards, The Management Team
   

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4. J

   Jessica

   Alabama4 reviews

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food is always good here. However, we had reservations for valentines and they were so busy. They’d moved tables around and didn’t inform the waitstaff so we had to wait 15+ minutes before anyone even acknowledged we were there. Our waitress explained the situation, so we know it wasn’t her fault. Management should have told staff beforehand how the tables were going to be rearranged.
   

   Kona Grill - HuntsvilleResponded on 17 February 2025

   Hi Jessica, Thank you for sharing your experience at Kona Grill - Huntsville. We're glad to hear that you enjoy our food and appreciate your understanding regarding the busy period due to Valentine's Day. We apologize for the inconvenience caused by the rearranged tables. We always strive to provide the best service to our guests and your feedback is invaluable. We hope to have the opportunity to serve you again soon. Best, The Management Team
   

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5. R

   Robert

   Alabama2 reviews

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   After waiting for an hour we had not received our food and ended up having to go to another restaurant. On top of that, the music was too loud and the staff was inattentive.
   

   Kona Grill - HuntsvilleResponded on 17 February 2025

   Hello Robert, We're truly sorry to hear about your recent experience with us. We understand how frustrating it can be to wait for your meal and experience any inconvenience due to the music volume. We also apologize for any inattentiveness from our staff. We appreciate your feedback and will use it to improve our service. We hope to have the opportunity to serve you again and provide a better experience. Best Regards, The Management Team
   

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6. A

   Amanda

   Orlando7 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s was sooooo amazing the food the staff loved it
   

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   Kona Grill - HuntsvilleResponded on 17 February 2025

   We're thrilled to hear it, Amanda! Thank you for kind words, we'll be looking forward to serving you again soon!
   

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7. V

   Venora

   Alabama1 review

   2.0

   Dined on 14 February 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Steak was well done, it was too warm in the restaurant, and overpriced for the food served.
   

   Kona Grill - HuntsvilleResponded on 17 February 2025

   Hi Venora, Thank you for taking the time to share your feedback. We're really sorry to hear that your experience didn't meet your expectations, especially with regards to the steak and the temperature of our restaurant. We strive to provide our guests with the best dining experience possible, and it seems we missed the mark during your visit. We appreciate your feedback and will definitely take it into consideration as we continually work to improve our offerings and service. We hope you'll give us another chance to impress you in the future. Best, The Management Team at Kona Grill - Huntsville
   

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8. T

   Toj’e

   Unspecified1 review

   5.0

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for a date with my S/O and we enjoyed the food! It was cooked perfectly and seasoned well. The music was great he and I were dancing a little during dinner. Our server was super chill and attentive, he payed attention to details we didn’t even think about as well! I forgot his name and I feel terrible but he knows he did good!
   

   Kona Grill - HuntsvilleResponded on 17 February 2025

   Hi Toj’e, We're thrilled to hear that you and your date had a wonderful time at Kona Grill! It's wonderful to know that our food was cooked to perfection and that you enjoyed the overall experience. We're also glad to hear that our team was able to provide you with a memorable date night. We look forward to serving you again soon! Warm regards, The Management Team
   

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9. J

   Johnny

   Alabama1 review

   3.0

   Dined on 15 January 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Very expensive for what you get. Just ok. Better options out there. Would have rated higher if prices were 30% cheaper.
   

   Kona Grill - HuntsvilleResponded on 18 January 2025

   Thanks for the review, Johnny. We're sorry to hear that you found our prices to be high. We strive to provide the best quality ingredients and a memorable dining experience, so we regret falling short in this instance. We appreciate your feedback and will take it into consideration as we continually aim to improve our offerings. We hope you'll give us another chance to impress you in the future.
   

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10. L

    Laura

    Alabama8 reviews

    5.0

    Dined on 5 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great macadamia chicken. Fabian gave great quick service
    

    Kona Grill - HuntsvilleResponded on 13 January 2025

    Hello Laura, thank you for your kind words and for giving us a perfect rating! We look forward to serving you again soon!
    

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