KitKat Chocolatory

Q: How is KitKat Chocolatory restaurant rated?

KitKat Chocolatory is rated 3.7 stars by 39 OpenTable diners.

Q: Is KitKat Chocolatory currently accepting bookings?

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

3.7

39 Reviews

$40 and under

Dessert

Innovative
Child-friendly
Romantic

Discover KitKat like never before. Our chocolatier's have created an exceptional menu, showcasing four unique KitKat experiences. Allow 1 hour for your experience. All desserts individually plated and priced. For the KitKat Chocolatory Chocolate Train, please book the counter.

Due to COVID-19 we are only taking bookings for our dine in experiences, and cannot accept walk ins.
To help ensure social distancing & our capacity limits, we cannot accept reservations for groups larger than 4 at a time, nor can we move tables to create bigger groups. Each patron must have their own seat.

Please be aware that non counter seats are individual tables situated in the main walkway of Mid City.

Permanently Closed

This restaurant is permanently closed.

There’s more to explore

Discover countless more restaurants like this one with our app.

Scan the QR code to discover countless more restaurants like this one with our app.

Open app

Additional information

Dining style
Casual Dining
Price
$40 and under
Cuisines
Dessert
Hours of Operation
Mon–Wed, Fri, Sat 10:00 am–6:00 pm Thu 10:00 am–9:00 pm Sun 10:00 am–5:00 pm
Phone number
0429 602 836
Website
http://www.kitkat.com.au/
Payment Options
AMEX, Diners Club, Mastercard, Visa
Dress code
Casual Dress
Catering
An exceptional new way to discover KitKat. Unfortunately, due to the nature of our product, dietary requirements cannot be catered for.

Location
197 Pitt Street, Shop 54, Mid City Centre, Sydney, AU-NSW 2000
Area
Sydney CBD
Cross Street
Closest cross street is Market Street
Parking details
Paid parking throughout Sydney CBD
Public transit
Light Rail - Queen Victoria BuildingTrain - Town Hall or St James
Additional
Cafe, Counter Seating, Non-Smoking

Francesco and his team have carefully crafted these dishes, celebrating the history of KitKat®. From the origins of chocolate in Africa, to the birth of KitKat® in the United Kingdom. The rapid innovation of Japan, to our newest KitKat® Chocolatory® boutique, here in Sydney, Australia. Have a break. Discover KitKat® like never before

From Pod to Plate$17.00
An homage to Africa. KitKat® wafer, mint, lemon & cookie enclosed in a dark chocolate pod
Ruby Garden$20.00
Decadent KitKat® Chocolatory Ruby paired with ginger, raspberry, pink pepper & hazelnut
Smokin' Matcha$17.00
KitKat® Chocolatory® Creations Yuzu & Matcha, fresh yuzu and grapefruit. Finished with smoked wood
Aussie Lamo$17.00
Soft vanilla sponge, layered with cream, strawberries, toasted coconut & our signature Reimagined Aussie Lamington

What 39 people are saying

Overall ratings and reviews

3.7

3.7 based on all time ratings

3.9Food
3.9Service
3.4Ambience
3.2Value

Noise • Energetic

39 Reviews

CW
CaitlinW
Sydney
1 review
1.0
1 review
Dined on 19 December 2021
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Never happened. Got there after a confirmation was sent to find the store closed.
Is this helpful?
T
Trekky1
Sydney
1 review
4.0
1 review
Dined on 1 May 2021
1. Overall 4
2. Food 5
3. Service 4
4. Ambience 2
Food was great and of course those Kit Kats! Seating could be in a 'proper' cafe, with better tables/chairs and not in a shopping centre walkway, but I knew that going in. And due to that, in my opinion, a "Tick of the list' thing.
Is this helpful?
AG
AartiG
Sydney
2 reviews
1.0
2 reviews
Dined on 18 April 2021
1. Overall 1
2. Food 1
3. Service 2
4. Ambience 1
Not worth the time and money ... very few options . Did not have the option of creating the chocolates either . Good for Coffee only
1 person found this helpful
UC
UnhappyCustomer
Sydney
1 review
2.0
1 review
Dined on 5 December 2020
1. Overall 2
2. Food 4
3. Service 2
4. Ambience 1
The experience was realy underwhelming. The experience doesn't match the price tag. The seating is situated right in the corridor of the busy shopping centre, so if you don't shout, you can't hear your friend talking while sitting next to you. Moreover, the seats are right next to the payment terminal for casual walk-in customers, which meant that every 5 minutes, I had someone punching me in the bag with their elbow or handbag, and in general standing in my personal zone for extended periods of time. This is definitely not COVID-19 safe and makes you totally regret the choice to sit in this establishment. And when they serve you 2 kit kat chocolates with fruits, with a price tag of 20 AUD, you totally fail to see any value in that, conidering the surroudings is totally inappropriate. Definitly won't go there again and if you can, choose some other place.
Is this helpful?
AH
AlyshaH
Sydney
2 reviews
4.0
2 reviews
Dined on 8 November 2020
1. Overall 4
2. Food 5
3. Service 5
4. Ambience 3
Had a great time at the Kitkat store. We were able to eat and o into the store to make our kitkats <3 Though the store is rather small it was really fun to go to.
Is this helpful?
K
Kylie
Sydney
1 review
3.0
1 review
Dined on 9 October 2020
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 3
Very expensive for one strip. Not enough selection and not refilled during the session. The shakes were terrible. Too many people around and close to you when trying to have the experience.
Is this helpful?
SK
SharonK
Sydney
1 review
3.0
1 review
Dined on 6 October 2020
1. Overall 3
2. Food 4
3. Service 4
4. Ambience 2
Was very disappointed, I misunderstood the advertising of “tasting table”. This to me implied free bits to try so you could then choose what you wanted to buy. Many other sweet places have samples to try. Sorry Kit Kat but this place is not what I was looking forward to and it is overpriced! Will not be returning and I suggest you reword so others know there is no “tasting”.☹️
Is this helpful?
LM
LisaM
Sydney
1 review
1.0
1 review
Dined on 17 September 2020
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 1
Had to make a booking. Seated in the Isle of the Centre. Ordered. Got our beverages. But Nothing Else. About an hour goes by, thought we would ask what happened to our desert. As it never turned up. Totally forgotten about. What's the point of making a Booking. Great Service, as There was only 3 People in the bookings. Forgotten about.
Is this helpful?
SR
SamanthaR
Sydney
1 review
1.0
1 review
Dined on 22 August 2020
1. Overall 1
2. Food 2
3. Service 3
4. Ambience 2
So overpriced, nowhere comfortable to sit & relax, just stools in the walkway of the Centre with everyone looking at you. It’s busy with the store guy rushing past all the time to keep people entering via the exit & slow service. Our drinks were served all at different times - about 10 minutes apart from each other - so with 5 of us it’s pretty annoying to wait. Not what I’d expected.
Is this helpful?
DB
DanaB
Sydney
1 review
3.0
1 review
Dined on 21 August 2020
1. Overall 3
2. Food 2
3. Service 4
4. Ambience 5
Food was too rich and fancy. A simpler option would have been nicer
KitKat ChocolatoryResponded on 30 August 2020
Hi Dana! Thanks for dining with us. I'd love to hear more about what options you are looking for in the menu. Please feel free to drop us a note to midcity@kitkat.c om.au ~ D
Is this helpful?

FAQs

KitKat Chocolatory is rated 3.7 stars by 39 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Permanently Closed

This restaurant is permanently closed.

197 Pitt Street, Shop 54, Mid City Centre, Sydney, AU-NSW 2000

Additional information

Cross Street
Closest cross street is Market Street
Area
Sydney CBD
Hours of Operation
Mon–Wed, Fri, Sat 10:00 am–6:00 pm Thu 10:00 am–9:00 pm Sun 10:00 am–5:00 pm
Price
$40 and under
Cuisines
Dessert
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Paid parking throughout Sydney CBD
Public transit
Light Rail - Queen Victoria BuildingTrain - Town Hall or St James
Payment Options
AMEX, Diners Club, Mastercard, Visa
Additional
Cafe, Counter Seating, Non-Smoking

Website
http://www.kitkat.com.au/
Phone number
0429 602 836
Catering
An exceptional new way to discover KitKat. Unfortunately, due to the nature of our product, dietary requirements cannot be catered for.

KitKat Chocolatory

Permanently Closed

There’s more to explore

Additional information

Espresso

Americano

Espresso

Espresso Macchiato

Caffé Latte

Cappuccino

Flat White

Mocha

Caramel Macchiato

Iced

Iced Caffé Latte

Iced Americano

Iced Caramel Macchiato

Iced Mocha

Make it Yours

Syrup - Vanilla, Caramel, Hazelnut

Dairy Free Milks - Almond, Soy, Oat

Whipped Cream

Extra Shot or Grande Hot Beverage

Signature Chocolate

Hot or Iced$8.00

Sanpellegrino & Acqua Panna

Sparkling Original

Still Original

Sanpellegrino + Tea

Sparkling Black Tea & Organic Lemon Juice$4.00

Sparkling Black Tea & Organic Peach Juice$4.00

On Tap

Cold Brew$5.00

Nitro Cold Brew$5.50

Tea

English Breakfast$4.00

Earl Grey$4.00

Chai$4.00

Sencha$4.00

Just Chamomile$4.00

Just Peppermint$4.00

Lemongrass & Ginger$4.00

Iced Matcha Tea Latte$5.50

Iced Chai Tea Latte$5.50

Sanpellegrino Sparking Fruit

Aranciata$4.00

Chinotto$4.00

Clementina$4.00

S. Pellegrino Essenza

Dark Morello Cherry & Pomegrante$4.00

Lemon & Lemon Zest$4.00

Tangerine & Wild Strawberry$4.00

Treat Yourself

From Pod to Plate$17.00

Ruby Garden$20.00

Smokin' Matcha$17.00

Aussie Lamo$17.00

Overall ratings and reviews

FAQs

How is KitKat Chocolatory restaurant rated?

Is KitKat Chocolatory currently accepting bookings?

Permanently Closed

Additional information