Kiki on the River

Review summary

1. OT

   OpenTable Diner

   London3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hermoso. Siempre es lindo volver ! El ambiente, la comida
   

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2. B

   Brandon

   Toronto1 review

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very live and fun environment. Dancing, music overall very good
   

   Kiki on the RiverResponded 5 days ago

   Dear Brandon, Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had such a positive experience at Kiki on the River. We truly appreciate your kind words and are delighted that you enjoyed your time with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service and memorable dining experiences. We look forward to welcoming you back soon for another fantastic visit! Warm regards, Kiki on the River
   

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3. M

   Matthew VIP

   New York City2 reviews

   1.0

   Dined on 13 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Upon arriving for my reservation, I was turned away at the door by the bouncer because they had a closed toe shoe policy and despite wearing expensive leather flip-flops, he told me I couldn’t come in. They sent me to the target 10 minutes away to get shoes, turns out that target doesn’t sell shoes so I went to the Ross upstairs and bought a pair of loafers. Upon returning, and after a few good laughs, sat down at my table was offered water by my waiter, water arrived, and then I didn’t see him again for over 30 minutes. Between the aggravation of having to go buy shoes before dinner and sitting in a table for 30 minutes without any service, I decided to leave and go to another restaurant. I don’t feel the pictures on their website accurately depict the restaurant which definitely has an Instagram club type vibe. The website pictures make it look like a Serena and Lily catalog and relaxing on the river. You couldn’t see the river because of two big boats at the dock blocking it. I requested a table on the water which in fairness they said they could not guarantee but put us at a table as far away from the water as possible. I will say the bouncer and valet were very kind, but after going there twice eating, no food having to buy a new pair of loafers and not meeting one other staff member I cannot with good conscience recommend going to this restaurant.
   

   Kiki on the RiverResponded 5 days ago

   Dear Mr. Matthew, Thank you so much for sharing your experience. I truly apologize for the inconvenience and frustration you encountered. I understand how important a seamless dining experience is, and it’s clear we missed the mark during your visit. I would love the opportunity to personally reach out to you and make things right. Please know that your feedback is incredibly valuable to us, and we are committed to improving. I hope you’ll give us another chance, and I’ll be in touch to ensure your next experience is a much better one. Thank you again for your honesty, and I look forward to connecting with you soon. Best Regards, Kiki on the River Team
   

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4. K

   Keyora

   Toronto1 review

   4.0

   Dined on 9 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   My friend and I had a great time! We loved the music the most. I was sitting under a pipe however and water dripped on me throughout our dinner. The washrooms I found very small. There were too many staff in the washroom which made me feel uncomfortable going in there because they were speaking a different language and all huddled together making me feel like they were talking about me. Overall I would definitely come back and request to sit closer to the water.
   

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   Kiki on the RiverResponded 5 days ago

   Dear Keyora, Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had such a positive experience at Kiki on the River. We truly appreciate your kind words and are delighted that you enjoyed your time with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service and memorable dining experiences. We look forward to welcoming you back soon for another fantastic visit! Warm regards, Kiki on the River
   

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5. P

   Patricia

   Miami5 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and the food was incredible. Just like Greece! Highly recommended the grilled octopus!
   

   Kiki on the RiverResponded on 12 March 2025

   Dear Patricia, Thanks for visiting us, Patricia! We're thrilled to hear that you enjoyed your experience at Kiki on the River. It's wonderful to know that our food brought back memories of your travels to Greece. Your high recommendation for our grilled octopus is greatly appreciated! We look forward to serving you again soon. Best Regards, Kiki on the River
   

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6. AP

   AngieP VIP

   Mobile5 reviews

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We took a trip with our family to Miami and when we booked this reservation we didn’t realize it would be more of an adults food/ party destination. Regardless, the staff and service was impeccable.. food was insanely good, they were so accommodating and attentive, my kids would drop a fork and before I could ask, one would be replaced. Table reset constantly, drinks always full. Views/ table scapes 10/10. Thank you for unforgettable experience!
   

   Kiki on the RiverResponded on 12 March 2025

   Dear AngieP, Thank you so much for your wonderful review! We're thrilled to hear that you and your family had a great time at Kiki on the River and that our food and service met your expectations. It's always a pleasure to accommodate our guests and we're glad that our team was able to provide you with an impeccable experience. We're also thrilled that you enjoyed the views and table scapes. We appreciate your kind words and look forward to welcoming you back for another unforgettable experience! Best Regards, Kiki on the River
   

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7. K

   Katya VIP

   Toronto12 reviews

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a beautiful spot! Great service and excellent food. The orange cake was the best - a must try!
   

   Kiki on the RiverResponded on 12 March 2025

   Dear Katya, We're overjoyed to hear that you had a wonderful time at Kiki on the River! It's fantastic to know that you enjoyed our food and service. We're especially glad that our orange cake was a must-try for you. We strive to provide excellent experiences for our guests and your feedback is a testament to our efforts. We can't wait to welcome you back for more delicious meals and memorable experiences. Best regards, Kiki on the River
   

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8. R

   Resti

   Miami1 review

   1.0

   Dined on 2 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Don’t bother making a reservation. Was not even seated at reservation time. Was told to wait an hour after my party arrived on time. Terrible service!
   

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9. M

   MALLORY

   Dallas1 review

   5.0

   Dined on 27 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved our time here made our whole Miami trip so much fun. They celebrated Matthews birthday so well gosh I wanna go back
   

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10. OT

    OpenTable Diner

    Unspecified1 review

    2.0

    Dined on 24 February 2025

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 4

    It’s like eating overpriced less than subpar food in the middle of a club which is fine if that’s what you are expecting but don’t expect to be able to have a conversation with the person sitting with you.
    

    Kiki on the RiverResponded on 5 March 2025

    Dear Valued Guest, Thank you for sharing your feedback! We understand that the atmosphere can be loud, and we’re sorry to hear that the food didn’t meet your expectations. We’re always working to improve and would love to invite you back to provide a better experience. Please feel free to contact us directly so we can ensure your next visit is more enjoyable. Best Regards, The Kiki on the River team
    

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