JusTini's

Review summary

1. S

   Shelby

   New Orleans

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Our service was not great, we had a switch in servers 3x which led to our orders and check being messed up. It was very uncomfortable and when we requested to just pay all that was outstanding so we could leave, our server stopped another server and then began having a conversation with her about what she thought had gone wrong, continuing to delay our ability to leave. One of the people in our party also didn’t get her food for 45 min until after everyone else and it was avocado toast. We also had to ask servers and food runners about it 3x before it was brought out. When it was received it was cold, not toasted, and didn’t have ingredients as described. The person in my party sent it back and asked for no replacement because we had all finished eating and yet another one was brought out that was still not correct. One of the servers still wanted to charge her for the dish that she did not touch, was incorrect and cold, and was sent back. The server also never truly apologized and actually said “this happens all the time wherever you go” but I have never had a service experience like this before. We also had to ask 4x to get waters for the table which took over 40 min from our arrival. We were brought a holiday cocktail menu and then no one came back to see if we wanted to order any (we did). Then we didn’t get syrup with our French toast and that took an additional 20 min to flag someone down to remedy. We also weren’t given enough silverware sets so we again had to wait. All around poor service/experience which was disappointing because I have been looking forward to checking this place out and the chicken and French toast was fantastic.
   

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2. C

   Catheryn

   New Orleans

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service, drinks, ambience, and happy hour menu was amazing. For my entree I had the $32 dollar lamb chops. They were as thin as pork chops and the size of a baby’s palm. I’ve had ribs bigger than them. Plus you get three asparagus spears. I guess one for each chop. I left the restaurant hungry. My husband had the catfish and rice which was delicious. Both dishes had small salads on the plate with no dressing or flavor and added no value to the entree. I feel like they are aiming to provide a high class fine dining experience, but they are lacking on the details that would elevate them to that status. They should also have a dress code if that’s what crowd they want to attract, as I literally saw someone in an oversized tshirt with booty shorts and tennis shoes. Just my opinion.
   

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3. j

   jakira

   VIP

   Greater Boston

   9 reviews

   1.0

   9 reviews

   Dined on 8 December 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Made a dinner reservation. Upon my arrival, they told me that a table was a two hour wait, with a reservation due to overbooking. I flew in from Boston, MA and am extremely disappointed that this was my experience while traveling.
   

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4. J

   Jamie

   New Orleans

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 experience. Everything was excellent! Can’t wait to go back for our gift exchange.
   

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5. L

   Louise

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I absolutely loved this place. The drinks, food, service and ambiance were amazing! This is a definite must visit when in New Orleans!
   

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6. OT

   OpenTable Diner

   New Orleans

   1 review

   5.0

   1 review

   Dined on 29 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   JusTini’s is always a great, food is good and different, drinks are special, Ambiance is relaxing, chill. Perfect place to go on a date or with a group. Bottoms UP
   

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7. DH

   DeniseH

   Indiana

   4 reviews

   5.0

   4 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic!! Highly recommend. Get the French toast.
   

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8. OT

   OpenTable Diner

   Denver

   2 reviews

   5.0

   2 reviews

   Dined on 24 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Happy hour lemon drops so good & enjoyed trying the watermelon & passionfruit flavored ones as well. Tacos were really good just wish there wasn’t a 3 minimum to order them for happy hour.
   

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   JusTini'sResponded on 25 October 2024

   Thank you so much for your kind words! We're thrilled you enjoyed the lemon drops and had fun trying the different flavors. 🥂 Hope to see you again soon! 😊
   

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9. C

   Ciara

   New Orleans

   1 review

   5.0

   1 review

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   This was my second time at Justinis and haven’t been disappointed ready to go back and try some more of the menu.
   

   JusTini'sResponded on 7 November 2024

   Thank you so much for your kind words! 🥂 Hope to see you again soon! 😊
   

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10. BT

    BernettaT

    VIP

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined on 6 October 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    I always have a good experience everytime I go. The food is always good, I’ve never had a complaint. I’ve been there several times.
    

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