Juniper

Review summary

1. J

   John

   VIP

   Charleston

   46 reviews

   5.0

   46 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tonight was special. Christmas lights still up so the views from the balcony were amazing. The restaurant was buzzing and busy. Service was terrific as was the food.
   

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2. J

   Joanne

   Charleston

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time dining at Juniper but it will not be the last! Great food, perfect service and the ambiance is UNMATCHED!!! I will be back!!!
   

   JuniperResponded today

   Dear Joanne, What a pleasure reading your comments! We enjoy offering our guests a charming atmosphere combined with great food served by our devoted staff. Thank you for leaving your review and for the generous remarks. It was our pleasure having you at Juniper, and we are excited to see you again soon. Regards, Will Ruwer General Manager
   

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3. A

   Andrew

   Western NC

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service, got us seated from the bar to a table very quickly. Also celebrating a birthday and kept the vibes fun.
   

   JuniperResponded 5 days ago

   Dear Andrew, We are thrilled to hear that our team was able to provide great service, quickly accommodating you from the bar to a table. We will certainly share your praises with them. It is wonderful to know that your birthday celebration was filled with fun vibes—making special moments like these memorable is what we aim for! It was our pleasure having you at Juniper, and we hope to see you again soon. Regards, Will Ruwer General Manager
   

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4. J

   Jason

   VIP

   Richmond

   3 reviews

   3.0

   3 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Juniper is one of our favorite restaurants, but after last night it fell to the bottom of the list. Service was awful. Music was so loud I felt like I was in a dance club. Even our daughters, ages 18 and 21, found it unnecessarily loud.
   

   JuniperResponded 5 days ago

   Dear Jason, We truly appreciate your loyalty to our restaurant and are sincerely sorry to hear about your disappointing experience. We apologize for the service falling short of your expectations. Providing attentive and exceptional service is a priority for us, and we regret that this was not reflected during your visit. Additionally, we understand that the volume of the music detracted from your dining experience. While we aim to create a lively atmosphere, we take your comments to heart and will reevaluate our music levels to ensure a more balanced and enjoyable ambiance for all our guests. Thank you for choosing us, and we hope you will give us another opportunity to provide you with the exceptional dining experience you deserve.  Regards, Will Ruwer General Manager
   

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5. E

   Elizabeth

   Nashville

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food and service outstanding! Halibut was delicious and unique. Dessert was also very unique and amazing. Only complaint was that the music playlist seemed curated by a 15 yo girl and was loud.
   

   JuniperResponded 4 days ago

   Dear Elizabeth, We are delighted to hear you enjoyed our outstanding food and service, especially the halibut and dessert. We are glad we could provide a unique and delicious dining experience. We also appreciate your honest input regarding the music. We strive to create an ambiance that enhances your visit, and we will certainly review our playlist and volume to better suit all our guests. It was our pleasure having you at Juniper, and we hope to see you again soon. Regards, Will Ruwer General Manager
   

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6. A

   Abigail

   Charleston

   12 reviews

   5.0

   12 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place and had brunch this time around, so good!! Will always come back everytime I am in town.
   

   JuniperResponded on 16 December 2024

   Dear Abigail, We are delighted to hear that you enjoyed your brunch experience and that our offerings continue to impress you. It is always a pleasure to welcome you, and we are honored to be your go-to destination whenever you’re in town. We look forward to seeing you again at Juniper soon for more great meals and memorable moments! Regards, Will Ruwer General Manager
   

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7. A

   Allie

   Omaha

   3 reviews

   4.0

   3 reviews

   Dined on 12 December 2024

   1. Overall 4
   2. Food 1
   3. Service 5
   4. Ambience 5

   Can’t beat the atmosphere, absolutely beautiful. Disappointed in the food, drinks were good.
   

   JuniperResponded on 13 December 2024

   Dear Allie, We are thrilled to hear you enjoyed the beautiful atmosphere and found the drinks to your liking. However, we are sorry to learn that the food did not meet your expectations. Your feedback is invaluable, and we will share it with our culinary team to ensure we continue to refine our offerings and provide a dining experience that matches our ambiance. It was our pleasure having you at Juniper, and we hope to see you again soon. Regards, Will Ruwer General Manager
   

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8. T

   TIM

   Cleveland

   1 review

   3.0

   1 review

   Dined on 11 December 2024

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 5

   Menu is shockingly sparse. Beware. Somehow they don't have coffee available with the three dessert options.
   

   JuniperResponded on 12 December 2024

   Dear Tim, We are sorry to hear that our menu didn’t meet your expectations, and we truly appreciate you bringing this to our attention. We are always looking to improve and will take your comments into consideration as we evaluate our offerings. We also regret that you were unable to enjoy coffee with your dessert. We will review our options to ensure a better experience for future guests. Thank you for choosing us, and we hope you will give us another opportunity to provide you with the exceptional dining experience you deserve. Regards, Will Ruwer General Manager
   

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9. P

   Patrice

   Charleston

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brunch is amazing! Good selection of entrees and cocktails and fantastic service. Beautiful decor too!
   

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   JuniperResponded on 9 December 2024

   Dear Patrice, We are thrilled to hear that you enjoyed our brunch offerings, from the selection of entrées and cocktails to the fantastic service provided by our team. It is also delightful to know you appreciated the beautiful décor—we take great pride in creating an inviting and stylish atmosphere for our guests. It was our pleasure having you at Juniper, and we hope to see you again soon. Regards, Will Ruwer General Manager
   

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10. C

    Charles

    Western NC

    9 reviews

    3.0

    9 reviews

    Dined on 7 December 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 5

    Nice try but it’s still a hotel restaurant. Probably won’t be back.
    

    JuniperResponded on 8 December 2024

    Dear Charles, We are happy your overall visit was enjoyable, but we want it to be perfect. We strive to exceed the expectations of our guests; therefore, we hope you will accept our apologies for not doing so during your visit. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known. Regards, Will Ruwer General Manager
    

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