Juliet Italian Kitchen - Georgetown

Review summary

1. W

   William

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the places update, this was our first time back since under new ownership. The place looks great. We sat on the second floor and loved the view of the lights at night. The new owner/ manager came up to us and our waitress comped us a desert for our anniversary. Great staff. We’ll be making it a bi-weekly visit from now on.
   

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2. C

   Connie

   Austin

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Birthday dinner. First time here and it was wonderful. Fantastic service staff and food was amazing .
   

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3. J

   Judy

   Austin

   18 reviews

   3.0

   18 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Good …. Not great. The chef just missed the mark on the sauces. Not a good thing for an Italian restaurant. We liked our server but the rest of the staff seemed harried. They seemed unprepared for the large crowd. Been to this restaurant for lunch and it was much better.
   

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4. J

   James

   Denver

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Chicken Marsala was nasty. Basically fried chicken in a bath of oil. And chicken was over cooked. Table of 6 and 3 people ordered this dish. Everyone said the same. And it took 25 minutes to get our drinks from the bar. Also, the restaurant was stupid loud. Had to yell to talk to anyone. Stressful evening. Will NOT be going back!
   

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5. M

   Melissa

   Des Moines

   2 reviews

   5.0

   2 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We made reservations for a table upstairs so we could see the lights on the square. We were seated promptly and had the perfect table overlooking the square. Our server joined our table immediately, and took our drink orders, and fresh warm bread was delivered immediately. Once our wine arrived a We placed our dinner order. Again, great prompt service. We enjoyed our wine and the beautiful ambiance leisurely while we waited for our soup. I had tomato basil, hubby had butternut squash, both souls were delicious. Our main courses arrived and did not disappoint. I had the beef lasagna, and it was delicious, so much meat! My on,y suggestion would be a little more cheese. My husband had the white sauce lasagna with an Alfredo sauce with chicken, and it was delicious too. We ended the evening with coffee and tiramisu which was delicious! Bottom line, if you’re looking for a nice dinner, reasonably priced, with great ambiance and wonderful service give Juliet on the Georgetown square a try.
   

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6. OT

   OpenTable Diner

   San Francisco

   1 review

   1.0

   1 review

   Dined on 19 December 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Our table of 4 had reservations for 6:45 on Wed evening. At 8 pm we voiced a complaint that so far we had 1 round of wine and a basket of bread. My husband got a salad and was asked if he wanted pepper… waiter never came back with it. Food came about 10 min later but 2/4 dishes had to be sent back because they were cold. My husband had seafood pasta. One of the mussels he was served had not opened which is common knowledge that it shouldn’t be eaten. Chicken piccata was 2 pieces of dried out fried chicken with very heavy breading and a small amount of lemon caper sauce which was tasty but not enough to make up for the dry chicken. There were a couple of large groups of greater than 12 people. The noise level was so loud, we were literally shouting to try and have dinner conversation. Very disappointed as we have gone to Juliet’s on Barton Springs and really enjoyed it. Won’t be returning to Georgetown location.
   

   Juliet Italian Kitchen - GeorgetownResponded on 19 December 2024

   Thank you for taking the time to write us a review. We're sorry to hear about your negative experience at Juliet Italian Kitchen - Georgetown. We understand that the service was not up to our usual standards and the issues you encountered are not reflective of our high standards. We also regret that the food did not meet your expectations. We appreciate your feedback and will address these issues internally to ensure they do not happen again. We hope you'll give us another chance to provide the dining experience you've come to expect from us. Respectfully, The Management Team
   

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7. W

   Wade

   Denver

   1 review

   5.0

   1 review

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service was exceptional. Live music was good but it was loud.
   

   Juliet Italian Kitchen - GeorgetownResponded on 16 December 2024

   Hello, Thank you for taking the time to share your experience at Juliet Italian Kitchen - Georgetown. We're thrilled to hear that you enjoyed our food and service. We always strive to provide an exceptional dining experience for our guests. We appreciate your feedback on the value and will continue to work on it. We're glad you enjoyed the live music and we hope to welcome you back soon. Prior to your next visit please let the host know that you would like a quieter table if possible. Best regards, The Management Team
   

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8. D

   Darian

   Central Coast

   4 reviews

   5.0

   4 reviews

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing restaurant, the food was amazing, great service and the views of the square were beautiful. Highly recommend.
   

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   Juliet Italian Kitchen - GeorgetownResponded on 7 December 2024

   Hey Darian, thank you so much for taking the time to write us a review. I hope that you come and see us again!
   

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9. D

   Dennis

   Austin

   1 review

   2.0

   1 review

   Dined on 5 December 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   Went there for our 47th wedding anniversary. Greeted at the door by smiling, lovely people who escorted me to our table where my wife was waiting. I ordered the ravioli which was delicious! My wife ordered the eggplant parmesan which was absolutely atrocious! Just awful! And my poor wife ate most of it without complaint because she didn't want me to feel bad about her having this horrible dish. I tasted it at the very end when she was almost finished and couldn't believe how awful it was. The eggplant parmesan was so overcooked it was like eating a dried taco shell. The side of spaghetti was equally overcooked and mushy, with a sauce that had to have come out of a jar, and not a very good jar. Huge disappointment on our special night. The service was good, though.
   

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10. t

    tom

    Austin

    23 reviews

    5.0

    23 reviews

    Dined on 25 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We took friends from out of town and they loved it. Service and food were both great.
    

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