Juliet Italian Kitchen - Georgetown

Review summary

1. C

   Carol VIP

   Seattle5 reviews

   3.0

   Dined on 9 March 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   The upstairs windows have no covering. The only tables available were by three large windows. At 6 pm the sun was glaring into these windows Window coverings would have been nice. The noise level upstairs was very high thanks to a large table nearby. The food is ok but not great. It has a great location overlooking the town square.
   

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2. M

   Meta

   Austin2 reviews

   3.0

   Dined on 9 March 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   We had eaten here once before so thought it would be a nice place to take an out of town guest. We had reservations for a Saturday at 7pm. A glass of red wine and Italian food go hand in hand, right? Nope! This place was out of every single type of red wine one could buy by the glass with the exception of Chianti. That's crazy! Early evening on what is probably their busiest nights of the week and they don't have any red wine? "Beet Salad" was not really a BEET salad...but a field of greens salad with some small cubes of beets in it...the eggplant was meh, the pasta was GREAT but the sauce...sorry...really not so good. My daughter ordered what I had ordered the previous visit and THAT was stunning (the Manicotti) but everyone else's food was really disappointing. Our server could not have been nicer and went out of his way to ensure we had great service and a nice time. He was taken by surprised by the "no wine" issue, so whomever the bar manager is failed to alert the wait staff that there was no wine (unless you ordered a bottle...so then why not OPEN the bottle to sell a glass?). Super cute place in a great location. Wish the food was more consistant.
   

   Juliet Italian Kitchen - GeorgetownResponded today

   Hey Meta, We're sorry to hear that your recent visit to Juliet Italian Kitchen - Georgetown didn't meet your expectations. We apologize for the inconvenience caused by the lack of wine and the discrepancy in our menu. We're glad our service was pleasant and we appreciate your understanding. We're sorry for the disappointment with the pasta and beet salad. We'll address these issues with our team. We're glad you liked our location and found our place cute. Thanks for your feedback, and we hope to serve you better in the future. Best, The Management Team
   

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3. M

   MacKenzie

   Austin2 reviews

   4.0

   Dined on 9 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great new place to get dinner and have a nice night at. Gets busy so service cam be a bit slower but still good!
   

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   Juliet Italian Kitchen - GeorgetownResponded today

   Hey MacKenzie, Thank you for your review and for choosing Juliet Italian Kitchen - Georgetown for your dinner and night out! We're thrilled to hear that you enjoyed your dining experience. We understand that our service can get a bit slower during peak hours and we appreciate your patience. We're glad to know that despite the slower service, you still had a great time with us. We look forward to serving you again soon! Best, The Management Team
   

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4. N

   Nancy VIP

   Austin15 reviews

   4.0

   Dined on 8 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   I had the butternut squash ravioli and the butter lettuce salad. They were both delicious. We will, differently, be going back.
   

   Juliet Italian Kitchen - GeorgetownResponded today

   Hello Nancy, Thank you for taking the time to review your experience at Juliet Italian Kitchen - Georgetown. We're thrilled to hear that you enjoyed our butternut squash ravioli and the butter lettuce salad. Your kind words mean a lot to us. We're also glad to know that our service met your expectations. We look forward to welcoming you back for another delightful dining experience. Best regards, The Management Team
   

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5. J

   Judy

   Austin1 review

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were there for lunch and there were only a few other diners. Redecorated, light and airy interior. The shrimp scampi was delicious. Kevin was our server and his fun personality only added to the delightful experience.
   

   Juliet Italian Kitchen - GeorgetownResponded today

   Thanks for the feedback, Judy! We're thrilled to hear that you enjoyed the updated interior at Juliet Italian Kitchen - Georgetown. We're also glad that you found our shrimp scampi to be delicious. It's always our pleasure to provide a positive dining experience for our guests. We appreciate your kind words about our service and will continue to work on making every visit a delightful one. We look forward to welcoming you back soon! Best regards, The Management Team
   

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6. S

   Sara VIP

   Austin3 reviews

   3.0

   Dined on 1 March 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The waiter was very nice and accommodating but it took along time for the entrees to come out. When I received my food it was almost cold. It was delicious but would have preferred it warmer.
   

   Juliet Italian Kitchen - GeorgetownResponded today

   Thanks for the feedback, Sara! We're glad to hear that our waiter was accommodating to your needs, but we're sorry to hear that the wait time for your entrees wasn't as prompt as we would have liked. We take pride in our food temperature and we're sorry that it didn't meet your expectations. Your comments will be taken into account as we strive to improve our service. We appreciate your patience and hope to see you again for a better experience. Best, The Management Team at Juliet Italian Kitchen - Georgetown
   

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7. C

   Carl

   Central Texas9 reviews

   4.0

   Dined on 28 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We really enjoyed the food and the server was very friendly and helpful. I only have one concern. We were there during happy hour and wanted a glass of the house wine. We were told that they had sold out of that wine. Several good options were presented but they didn’t offer any as a substitute at the happy hour price. I noted that the noise level was high. The remodeled dining area is full of hard surfaces that make the acoustics somewhat difficult for me and my hearing aids. That said, we will be going back. We really enjoyed our evening.
   

   Juliet Italian Kitchen - GeorgetownResponded today

   Thanks for visiting us, Carl! We're thrilled to hear that you enjoyed the food and found our service friendly and helpful. Happy hour is indeed special, and we're sorry to hear that the wine was unavailable during your visit. We appreciate your feedback on the noise level and will certainly take it into consideration. We're glad you're planning to return and we look forward to welcoming you back!
   

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8. L

   Lisa

   New York City1 review

   4.0

   Dined on 24 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our family visited the Georgetown location for the first time and had a very enjoyable experience. Our reservation began towards the end of happy hour (3-6pm daily!) so we each enjoyed a drink and appetizers to start, followed by main courses. I will say the menu posted online was different than the one in house - specifically for happy hour - but we were still able to find things we liked. The cocktails use well liquors so just be aware if you have strict preferences. They also do their own variations on recipes (e.g. the Aperol Spritz ingredients are listed as Aperol, sparkling rosé, and mint instead of a traditional recipe which typically uses Aperol, Prosecco, and a splash of club soda). To each their own! As for appetizers, the charcuterie tray was nice enough but the steak “flatbread” was a bit odd. It was essentially a pita with steak and peppers on top and a side of chips (?). For main dishes we had Classic Lasagna, White Lasagna, Butternut Squash Ravioli, and a side of pasta with sauce. Everything was great! The white lasagna and butternut ravioli were the stand outs for me. The White Lasagna was VERY creamy and decadent, while the Butternut Squash Ravioli was expertly cooked and the brown butter sage was perfectly sweet and spiced. It was also served on a generous bed of butternut squash purée, which was fantastic. Someone at the table next to us had the Chicken Alfredo Funghi dish and it looked great so I might try that next time. Service was very kind and attentive. The place was full and despite only having two waiters to cover the floor, we were never kept waiting for anything. All in all it was a very good dinner and I’m sure our family will be back again soon!
   

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   Juliet Italian Kitchen - GeorgetownResponded today

   Hi Lisa, Thank you for your wonderful review of Juliet Italian Kitchen - Georgetown. We're thrilled to hear that you and your family enjoyed our happy hour menu, cocktails, and main courses, especially the White Lasagna and Butternut Squash Ravioli. We're sorry to hear about your experience with the steak flatbread. We appreciate your feedback and will take it into consideration as we continuously strive to improve our menu and offerings. We're glad to hear that our service was attentive and kind. We look forward to welcoming you back soon for another enjoyable experience! Best regards, The Management Team
   

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9. D

   Debbie

   Cleveland3 reviews

   4.0

   Dined on 16 February 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Getting our main course was very slow, then had to eat really fast to get to our show and didn’t get to enjoy our meal.
   

   Juliet Italian Kitchen - GeorgetownResponded today

   Hi Debbie, Thank you for your feedback. We're sorry to hear about the delay in your main course and the need to eat quickly. We strive to provide a seamless dining experience for all our guests and we're sorry we fell short this time. We appreciate your patience and understanding. We hope to serve you better next time. Best, Juliet Italian Kitchen - Georgetown Management Team
   

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10. N

    Nancy

    Austin2 reviews

    5.0

    Dined on 15 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was delicious. Nate our server was great and very helpful. We will return for sure.
    

    Juliet Italian Kitchen - GeorgetownResponded today

    Hello Nancy, We're thrilled to hear that you enjoyed your dining experience at Juliet Italian Kitchen - Georgetown! It's fantastic to know that our food and service met your expectations. We always strive to provide our guests with the best experience possible, and your kind words are a testament to our efforts. We're already looking forward to your return visit. Thanks again for your positive review!
    

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