Jordyn’s Soul Cafe - Houston

Review summary

1. T

   Tanya

   Houston4 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We never ate and ended up leaving. They told us when we arrived that they couldn’t even take our order for 45 minutes. After waiting they informed us that we had to wait another 45 minutes. We left. When the manager came up to us before we left, he greeted me with “talk to me”. No manners. They won’t be open long. Said their kitchen staff was on a break. Never heard of such! Shameful!
   

   Is this helpful?

2. L

   Laura VIP

   Houston20 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   I really wanted to like Jordyn’s since I had seen so many TikTok’s and everything looked so good. Unfortunately, the food was horrible, service was extremely slow and they add an automatic 20% gratuity so the servers don’t really care to do their jobs. The only good things are the decor and the music. I will not go back again. Spent $360 and it was a waste of money.
   

   Is this helpful?

3. OT

   OpenTable Diner

   Houston1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   It was nice a little too quiet for me but vibe was cool
   

   Is this helpful?

4. OT

   OpenTable Diner VIP

   Dallas1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Messed my order up, I ordered fried chicken (4whole wings), brought out smothered chicken (4 pieces of party wings). Common mistake, no problem, they dropped fried chicken, brought one wing, a leg, thigh and breast.( Again I ordered 4 whole wings) they said they were out, felt they should’ve told me that at first to see was I open to anything else before just making something. Told them I don’t eat dark meat, they brought 4 flats out. Didn’t offer an apology, discount or complimentary dessert or anything for all the mishap and I still never got what I actually ordered! The Mac and the yams were amazing! I will try them again though!
   

   Is this helpful?

5. C

   Chanae

   Miami3 reviews

   5.0

   Dined on 23 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and drinks were amazing. They ran out of certain menu items but everything we had was delicious. The music was great as well.
   

   • 
   • 
   • 

   Is this helpful?

6. D

   Delaja

   Houston1 review

   3.0

   Dined on 21 March 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went on 03/20/25 a Thursday “steak night” they advertised on their instagram $35 ribeye with two sides.. we got charged $40 plus a 20% gratuity it was just TWO of us! Idk if the waitress didn’t know but we spent $141 for two steaks and one alcoholic beverage plus an appetizer. Even though it was “$35 steak night” food was great , service was great just try to make it clear on “ steak night “ left the waitress with a $60 tip. Will not return though because of the mishap
   

   Is this helpful?

7. OT

   OpenTable Diner

   Houston1 review

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My experience at Jordyn‘s Soul Cafe was amazing. The food was delicious, the ambience was nice and the staff was amazing!
   

   Is this helpful?

8. C

   Courtney

   Houston1 review

   1.0

   Dined on 16 March 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Unfortunately they were behind on reservations and we never got seated or greeted. The third party that came in 30 minutes after us got seated first, we still didn’t have an update on a table.
   

   Is this helpful?

9. OT

   OpenTable Diner

   Houston2 reviews

   1.0

   Dined on 16 March 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   This is by far the worst service I've ever encountered. It's partially my fault for not leaving at the onset of being told there will be at least an hour wait for food. But, I figured it's my birthday, and I'll just chat it up with my brothers while waiting. Giving the new black owned spot a chance. Man, was I wrong. I was sat immediately. It took over 30 minutes to get an official waitress. Because the first waitress saw us sitting there and haven't been served. She took our drink orders and said she would pass the info on to the assigned waitress. Which she did. It still took the assigned waitress forever to bring us our drink order and to take our food order. From being sat, it took 2 hours to get our food. The food was good. But, way overpriced. I didn't want to leave because the alternative would be to wait somewhere else. Management is the obvious problem. To open without your correct kitchen staff is suicide. I don't see this place making it. I'll check back in three months and see if the reviews have improved. Big thumbs down for Jordyn's. 👎🏽
   

   Is this helpful?

10. S

    Staci

    Houston5 reviews

    1.0

    Dined on 15 March 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Had to give 1 star because our reservation was not honored due to staffing issues. Saturday night ruined!
    

    Is this helpful?