JoJo's Shake Bar - Orlando

Review summary

1. F

   Florian

   Orlando

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Parking is written free on website that not the reality in fact. Good service. Food acceptable
   

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2. T

   Tracy

   Unspecified

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   JoJo shake bar had good customer service and good food and good music
   

   JoJo's Shake Bar - OrlandoResponded 1 day ago

   Hi Tracy, We're over the moon to hear that you enjoyed your experience at JoJo's Shake Bar - Orlando! It's wonderful to know that our food, service, and music hit the mark for you. We always strive to provide a top-notch dining experience for our guests. Your kind words mean the world to us and we look forward to welcoming you back soon.
   

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3. K

   Kristine

   Jacksonville

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love this place. Had come here last year with our big group and had to come back again this year. The wait staff was super friendly and patient with our party of 30 (half were kids). The food is delicious. My blueberry gin and tonic cocktail was perfection. The milk shakes were so good. Everything was just 10/10. From the decorations to the amazing 80s playlist, it was the perfect vibe to celebrate. Highly recommend! And a hugh thank you to our waiters.
   

   JoJo's Shake Bar - OrlandoResponded 1 day ago

   Thank you so much for your kind words and for returning to JoJo's! We're thrilled to hear you had another great experience with us, especially with such a large group. It’s wonderful to know that the food, drinks, and overall vibe made your celebration perfect. We'll be sure to pass along your thanks to the team! We can’t wait to welcome you back again soon!
   

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4. M

   Matthew

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent and the fond of you valentine's day experience was really fun, super unique and interactive. Loved it!
   

   JoJo's Shake Bar - OrlandoResponded 1 day ago

   Thank you so much for the kind words! We're so glad to hear that you enjoyed the Fond-Of-U Valentine's Day experience and that our service made it even better. It’s always our goal to create fun and unique experiences for our guests. We can't wait to have you back for more memorable moments!
   

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5. D

   Dennis

   Las Vegas

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Food was bland, fondue poorly executed, and milkshake was average at best. No reason to ever go back.
   

   JoJo's Shake Bar - OrlandoResponded 1 day ago

   Hello Dennis, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with us didn't meet your expectations. We take pride in our food and it's disappointing to hear that you found our dishes bland and didn't enjoy the fondue and milkshakes. We also regret that our service didn't meet your standards. Your comments will definitely be taken into consideration as we continuously strive to improve our guest experience. We hope you'll give us another chance to impress you in the future.
   

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6. C

   Caitlin

   Orlando

   7 reviews

   2.0

   7 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   This review is based off of my experience with the Valentine’s Day exclusive event. 1. The fondu of you was a cute name but the fondu experience was subpar. It being windy outside I would expect a little more thought to go into the fondu set up, as our candle went out several times. The dipper offerings were not really presented well and to be honest didn’t seem like a good amount based on the price we paid per person. We opted to as do the special “love shake” for each of us and wow it was a sugar overload. That is coming from a couple who love sweets! The shake itself was delicious and had nice flavor but the toppings didn’t have good flavor and the presentation was kind of ‘cheap’. Again this shake was $15 a person so there’s only so much I can do to manage my expectations. We got our entrees to go because we had had a late lunch so I won’t talk about those since it’s not an accurate description of eating it at the location. The service was nice, everyone was polite so not an issue with that but for a total of $108..it was NOT worth it!
   

   JoJo's Shake Bar - OrlandoResponded 1 day ago

   Thank you for sharing your feedback. We are truly sorry to hear that the Valentine’s Day experience didn’t meet your expectations. We always aim to create memorable moments for our guests, and we appreciate you bringing up the issues with the fondue setup and the "Love Shake." We will be reviewing the setup and presentation of our special events to make sure they meet the standards our guests deserve. We’re glad to hear you had positive interactions with the service team, though, and we value your thoughts as we continue to improve. We hope to have the opportunity to make it right and give you a more satisfying experience in the future!
   

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7. OT

   OpenTable Diner

   Orlando

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had great service and a good time. Be warned, the tip is automatically included on the bill. The server may or may not tell you that.
   

   JoJo's Shake Bar - OrlandoResponded 1 day ago

   Thank you for your feedback! We’re so glad you had a great time and enjoyed the service. We do include an automatic tip for parties to ensure fair compensation for our team, but we understand that communication around this could be clearer. We’ll make sure to reinforce this with our staff moving forward. We appreciate your understanding and hope to see you again soon!
   

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8. K

   Kristin

   Las Vegas

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fun restaurant and a great location. Our waiter Jamie was awesome and made our experience so much fun. The food was great and their shakes are amazing! Only negative would be the man at the front podium. It was Valentine’s Day at 3:30 in the afternoon, and even though the restaurant was almost empty, he said he could not seat us for a party of 3 unless we could find a reservation online.  Thankfully there was one available so we were able to be seated. He was just short and rude about everything and even after we had our dinner, the restaurant was still half full so I think they could’ve accommodated a table of three without all the fuss and attitude. Other than getting seated, I would highly recommend this restaurant.
   

   JoJo's Shake Bar - OrlandoResponded today

   Thank you so much for the kind words about Jamie and the overall experience! We’re glad you enjoyed the food and shakes. We truly apologize for the greeting you received at the front podium—this is not the service we strive to provide, and we’ll definitely look into this situation. We appreciate your feedback and are so glad that, despite the initial hiccup, you had a great time. We hope to see you back soon for another fun and delicious visit!
   

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9. A

   Ashley

   Orlando

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   I was very disappointed me and my friend pre paid for the friendship bracelet package very disappointing. They didn't have enough beads to complete either of our names and when we asked we were told they were out! How can you have people pre pay for something then tell us no refund but then not have all the supplies for the event. My food was OK once my server got my order correct my friend had to send her food back chicken was rubbery. All in All will not be returning our girls not out was not at all what we expected.
   

   JoJo's Shake Bar - OrlandoResponded 1 day ago

   We're really sorry to hear about your disappointing experience, and we truly appreciate your feedback. It's unacceptable that we ran out of supplies for the Friendship Bracelet package, especially after you prepaid. This is not the standard we aim to uphold, and we will be addressing this with our team. We also apologize for the issues with your food order and your friend's meal. We always want to provide excellent service and quality, and we’re sorry that we missed the mark during your visit. If you'd like, please reach out to us directly so we can make it right. We hope you’ll give us another chance in the future.
   

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10. W

    WALBERT

    New York City

    5 reviews

    5.0

    5 reviews

    Dined on 9 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Thank you Isabella for your service it was great! Food was delicious and the vibe was amazing!
    

    JoJo's Shake Bar - OrlandoResponded on 10 February 2025

    Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at JoJo's Shake Bar - Orlando. It's wonderful to know that our food and vibe added to your positive experience. Your kind words mean a lot to us and we look forward to welcoming you back soon!
    

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