JOEY Kelowna

Review summary

1. P

   Paul

   VIP

   Vancouver

   40 reviews

   5.0

   40 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall it was awesome. Server was exceptions and the food delicious. Love the Newly renovated space
   

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2. J

   Jasnoor

   Vancouver

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   the experience couldn’t be any better!!! we did a birthday dinner here and the servers made it so speacand comfortable for us
   

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3. C

   Cindy

   Vancouver

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner out with friends. The variety on the menu provided interesting options and the food was fantastic! However our server, Turner, made the night extra special. The restaurant was very busy and yet he was prompt, professional, took the time to provide suggestions and all with a smile and a laugh. We had a wonderful evening! Thank you.
   

   JOEY KelownaResponded 4 days ago

   Thank you for the great review. We are so happy to hear that Turner took great care of you! We look forward to welcoming you back soon! Emma Brown | Guest Service Manager
   

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4. p

   patricia

   VIP

   Las Vegas

   16 reviews

   3.0

   16 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   I was kind of disappointed I booked a booth in bar early and called to confirm they said yes arrived no booth n bar sat in dining okay but ordered the mushrooms we get all the time they bitter spicy
   

   JOEY KelownaResponded 4 days ago

   Hi Patricia, thank you for taking the time to share your feedback. I'm sorry to hear that your request was not honoured by our team. I'd like to hear more about your experience - I'll give you a call later on today. Looking forward to connecting and rectifying this situation for you. Emma Brown | Guest Service Manager
   

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5. M

   Mike

   Vancouver

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience! Food and service was outstanding! Our server Chelsea was lovely and the managers Emma, Kaylee and Matt made our experience amazing!! Best restaurant ever!
   

   JOEY KelownaResponded 4 days ago

   Thank you for your feedback! We look forward to welcoming you back soon! Emma Brown | Guest Service Manager
   

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6. M

   Myah

   Vancouver

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Niko was lit, give him a raise !!! 🙌🏼🙌🏼🙌🏼🙌🏼
   

   JOEY KelownaResponded 4 days ago

   Thank you for your feedback! We look forward to welcoming you back soon! Emma Brown | Guest Service Manager
   

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7. M

   Marleen

   Vancouver

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was good and service was excellent and very friendly atmosphere
   

   JOEY KelownaResponded 3 days ago

   Thank you so much for the 5 star recur Marleen. We're so glad you had a good time at JOEY Kelowna, We hope to see you again soon! Amber Caskey | Office Manager
   

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8. A

   Anika

   Vancouver

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had such a wonderful experience at Joey Kelowna, I was visiting from Vancouver and had the pleasure of being assisted by the manager Ashley, she went above and beyond in making sure our experience was great, we even got a dessert at the end to cap off our great evening. Thanks Ashley!
   

   JOEY KelownaResponded 3 days ago

   Thank you so much for the amazing review Anika. We're so glad that Ashley went above and beyond to make you experience special, we sure are lucky to have her apart of our time. We hope to see you again the next time you visit Kelowna. Amber Caskey | Office Manager
   

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9. S

   Sarah

   VIP

   Vancouver

   4 reviews

   3.0

   4 reviews

   Dined on 20 February 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   We come here very often and usually everything is wonderful and the servers are exceptional. Luckily the manager Kayla saved the experience as our server Anastasia was not pleasant or hospitable from the get go. We came for lunch for my husbands bday. Our food was never checked on, my husband asked for another drink and instead of getting it for him she turned to the table behind us to speak to them (they were obviously friends or neighbors based off the loud conversation) and my husband was left waiting for at least 5 minutes, then it appears she forgot about his drink. The manager came by and we asked her for it, which she brought right away. The only time our server was friendly to us was at the end when it came time to pay our bill and gratuity and when she asked me to leave a review. The food as always was very good. We always enjoy our experience here and the servers are usually on point. This experience was not the usual experience we have.
   

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   JOEY KelownaResponded 4 days ago

   Hi Sarah, thank you for taking the time to share your feedback with us. I'm deeply sorry to hear that your experience was not up to standard. We pride ourselves on the level of genuine warmth and care that we deliver and it seems your experience fell short of that. I'd like to hear more and would be thrilled to get the opportunity to rectify the situation for you. I'll give you a call shortly. Looking forward to connecting. Emma Brown | Guest Service Manager
   

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10. D

    Diane

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined on 20 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    4 girlfriends met here for lunch and a great visit. Our server Anastasia was superb and very aware of our needs. The food was delicious as usual and served quickly. We look forward to our next luncheon at Joey’s. Mediterranean Bowl is highly recommended! Diane
    

    JOEY KelownaResponded 3 days ago

    Thank you so much for the awesome review Diane. We are so happy you had such a great time at JOEY Kelowna. We can't wait to see you again soon! Amber Caskey | Office Manager
    

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