JOEY University Village

Review summary

1. F

   Fernando

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place never misses! Very attentive staff and management is very friendly. My experience today was so pleasant from the warm greeting given to my wife and I to the end of meal check in by the manager Audric really made it 10/10. We will be back again soon!! Especially for those lettuce wraps 😋
   

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2. T

   Tori

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant not only has excellent food, ambiance and service, it has one of the most gracious, attentive managers that seems to truly care about their clients experience. Audric Lecouterier is what every fine dining establishment wishes for. Can't say enough about this restaurant! I'm am looking forward to my next visit!
   

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3. C

   Chantel

   Seattle

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was fantastic! I had a long overdue dinner planned with two of my best girlfriends tonight and we are so happy we chose JOEYs! We were greeted by Ambers huge welcoming smile and seated right away. We loved our comfortable booth, the ambiance was beautiful, and despite it being a busy restaurant, it felt so comfortable and cozy. Our server was Maddie and she was fantastic! Very attentive, gave great drink suggestions, and even suggested two appetizers which happened to be two of our favorite things at the table! We also loved that we had so many different servers checking in on us throughout the evening. We were very well taken care of and we will absolutely be back!
   

   JOEY University VillageResponded 1 day ago

   Thanks for the review, Chantel! We're so happy to hear that you and your friends enjoyed your dinner at JOEY University Village. It's wonderful to know that our welcoming smile and comfortable booth made a positive impression on you. We're also glad that you appreciated our attentive service and our unique variety of appetizers. We look forward to welcoming you back soon for another great experience! Amber M | Guest Service Manager
   

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4. OT

   OpenTable Diner

   VIP

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great time dining at Joey U Village. Sometimes we sit in the bar, sometimes with the whole family in the restaurant. Tonight was a booth with the family, with the reservation made on the OpenTable app. We had a great dinner on Friday night, really appreciated the hospitality from the hostess and server teams. Thank you!
   

   JOEY University VillageResponded 1 day ago

   Thank you so much for taking the time to leave us a review! We're thrilled to hear that you always have a great time dining with us at Joey U Village. We're glad you enjoyed your dinner and appreciated our hospitality from our team. Your kind words mean a lot to us. We look forward to welcoming you and your family back soon! Amber M | Guest Service Manager
   

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5. M

   Michelle

   VIP

   Seattle

   5 reviews

   3.0

   5 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Took over 45 mins to get our food. They were sour of some items. It was ok but not for the almost $200 I spent
   

   JOEY University VillageResponded 1 day ago

   Hi Michelle, Thanks for taking the time to leave us a review. We're sorry to hear that your experience at JOEY University Village didn't meet your expectations. We apologize for the wait time and any shortcomings with the food. We strive to provide the best service and quality food to our customers, and we're disappointed to hear we fell short during your visit. Your feedback is important to us and we'll certainly use it to improve. I would love the opportunity to invite you back as my guest. I will send my email privately, I look forward to hearing from you! Amber M | Guest Service Manager
   

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6. P

   Patrick

   Seattle

   2 reviews

   3.0

   2 reviews

   Dined on 4 January 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service. Excellent food. Nice atmosphere. However, the food is extraordinarily expensive.
   

   JOEY University VillageResponded 6 days ago

   Hi Patrick, Thanks for for taking the time to leave us a review. We appreciate your feedback and thrilled to hear that you enjoyed our service, food, and atmosphere at JOEY University Village. We understand your concerns about the pricing and we strive to provide the best quality food and experience at a reasonable price. Please reach out to me, I'll send my email separately. I would love the opportunity to invite you back again soon! Amber M | Guest Service Manager
   

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7. S

   Sanaz

   VIP

   New York City

   20 reviews

   3.0

   20 reviews

   Dined on 1 January 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   The amount of food does not align with what they charge! But yet again, location, location, location! the server was nice but kept cleaning items while the rest was still eating . There were no rush as they didn’t have much people waiting. I felt as if they wanted to get rid of us ASAP!
   

   JOEY University VillageResponded on 2 January 2025

   Hi Sanaz, We appreciate your feedback and are sorry to hear about your experience at JOEY University Village. We always strive to provide our guests with the best food and service, and we apologize if we fell short this time. Your comments about the food portion sizes and the service timing have been noted and will be addressed. We're glad to hear that you found our server pleasant. I would love the opportunity to host you again. I will send my email address to you privately. I look forward to hearing from you! Amber M | Guest Service Manager
   

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8. A

   Alvin

   San Diego

   1 review

   5.0

   1 review

   Dined on 23 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Daniel was a great server! Highly recommend the restaurant to others. He was attentive and more than willing to help out.
   

   JOEY University VillageResponded on 29 December 2024

   Hi Alvin, Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience with us at JOEY University Village. Your kind words about our attentive service truly mean a lot to us. We're committed to providing a top-notch dining experience and we're glad to know we hit the mark for you. We hope to see you again soon for another great experience! Amber M | Guest Service Manager
   

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9. OT

   OpenTable Diner

   Seattle

   2 reviews

   4.0

   2 reviews

   Dined on 23 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Daniel did a great job asking if we wanted to add any options to the meal. Not his fault everything seems like an upsell/upcharge
   

   JOEY University VillageResponded on 29 December 2024

   Thanks for the feedback! We're glad to hear that you enjoyed the food and found it to be a good value. We understand that our prices may seem a bit high, but we aim to provide quality meals that cater to a variety of tastes. Your comments about the upselling have been noted and we appreciate your honesty. We look forward to serving you again soon at JOEY University Village! Amber M | Guest Service Manager
   

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10. B

    Blaine

    Seattle

    2 reviews

    4.0

    2 reviews

    Dined on 23 December 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    The food is so yummy! Such good flavors. Our server Daniel did his job perfectly.
    

    JOEY University VillageResponded on 29 December 2024

    Hey Blaine, We're delighted hear that you enjoyed your dining experience at JOEY University Village! It's wonderful to know that our flavors and service met your expectations. We look forward to welcoming you back soon. Thanks for the 5-stars! Amber M | Guest Service Manager
    

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