JOEY Southcenter

JOEY Southcenter reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Alex

   Seattle2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had an amazing New York steak and my drinks were fantastic. All the servers were quick and made me feel like all my needs were met! The manager Grace even came over to make sure everything was taken care of in a timely manner. Can’t wait to come back!
   

   JOEY SouthcenterResponded 3 days ago

   Hi Alex, Thanks for visiting us, it was a pleasure to host you! We're thrilled to hear that you enjoyed your New York steak and found our service fantastic. We strive to provide a memorable experience for all our guests and I'm happy to know we delivered on just that! We look forward to welcoming you back to JOEY Southcenter soon! Grace Cepeda Guest Service Manager
   

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2. OT

   OpenTable Diner

   Dallas1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great staff, very professional, friendly, and accommodating. Great service.
   

   JOEY SouthcenterResponded 5 days ago

   Hi there! Thank you for taking the time to leave us your great rating and kind words. We truly appreciate your feedback and are delighted to know we hit the mark for you! Thank you immensely for sharing, we look forward to your next visit! Grace Cepeda Guest Service Manager
   

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3. j

   julian

   Unspecified1 review

   1.0

   Dined on 16 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   So we had a bad experience today at this restaurant we spent 170 dollars and we never got any table service had to go asked to get a drink refill we ordered an appetizer that came out cold with our dinner at the same time and it must have been sitting back there the whole time the food we ordered for dinner was good but the appetizer situation was not okay we ended up not eating it all and left it we didn't even bring it home for leftovers it was so bad the customer service was not existent it's definitely not a place me my wife or son would recommend to anyone it was hands down the worst experience we've had going out to eat yet
   

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4. S

   Sophia

   Unspecified1 review

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fantastic evening celebrating with family, and the complimentary bubbles were a perfect start! Nevaeh took amazing care of us, she was attentive, engaging, and made sure we were always taken care of, even when she stepped away for a break. The food came out quickly and was delicious. Truly great service that made our night extra special!
   

   JOEY SouthcenterResponded 4 days ago

   Hi Sophia! What a treat to read! We're thrilled to hear we were able to contribute to a great night of celebrating with family and happy Nevaeh took great care of you all! Thank you for taking the time to share your experience with us, we truly appreciate your feedback. We can't wait to welcome you and your family back in soon! Grace Cepeda Guest Service Manager
   

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5. OT

   OpenTable Diner

   Las Vegas1 review

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cierra was absolutely amazing!! Great service and recommendation’s! Management was amazing as well! Espresso martinis 11/10 for sure!
   

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6. A

   Austin

   San Francisco10 reviews

   4.0

   Dined on 15 March 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The hostess stand is always such an unorganized mess and the area gets chaotic. It took 4 minutes to get greeted with only 1 person in front of me. Not crazy, but now the line is stacking up out the door. But why were 4-5 people running through the hostess stand and only 1 talking to people. They offer champagne to some and not others. We dine there about every other week and it’s kind of always the same.
   

   JOEY SouthcenterResponded on 17 March 2025

   Hi Austin, I'm incredibly sorry to hear about your experience with us at the front door. This is not the lasting first impression we want to make with our guests and I'm even more embarrassed this is not the first time you've experienced this. Please know I will be diligent in course correcting this with our team as this is not our standard. I'm disappointed to know this put a damper on your overall visit and am hoping to make this right with you. Please contact me at grace.cepeda@joeyrestaurantscom at your earliest convenience to connect further, I would love the opportunity to invite you back in as a personal guest of mine and ensure your next visit is nothing short of exceptional. Thank you for your time, I look forward to hearing from you, Grace Cepeda Guest Service Manager
   

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7. OT

   OpenTable Diner

   Las Vegas9 reviews

   4.0

   Dined on 14 March 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The experience was great, staff was super friendly. My only complaint is that the “Joey Burger” was horrible. It was over cooked and had a horrible favor. Not sure if the chef was mad that day.
   

   JOEY SouthcenterResponded 5 days ago

   Hi there, While I'm glad to hear you enjoyed your experience with our team, I'm incredibly disheartened to know your Joey Burger was not to our standard. I appreciate you taking the time to share your feedback with us as we would be terribly remised to not learn from your insight. Please know I have personally followed up with both our Head Chef and Sous Chef to further inspect the situation. Most importantly, I would love the chance to invite you back in as a personal guest of mine and oversee that we get you a perfect Joey Burger, to the standard we pride ourselves on, to allow you to fully enjoy your next visit. Please contact me at grace.cepeda@joeyrestaurantscom at your earliest convenience. Thank you, I hope to hear from you! Grace Cepeda Guest Service Manager
   

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8. T

   Tommy

   Seattle20 reviews

   5.0

   Dined on 12 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We just returned from celebrating our 30th Wedding Anniversary with a midweek dinner at Joey's Southcenter. The vibe was upbeat and lively but not chaotic or overwhelming. We were offered a complimentary beverage as we arrived and quickly brought to our seats. Soon, the server took our order and brought out the food. It was delicious! What really impressed us was how beautifully presented it was. Joey's takes pride in their offerings. We decided not to order dessert, but our server brought spoons, a complimentary anniversary cake, and a handwritten card. It was classy, delicious, and looked great. Color us super impressed!
   

   JOEY SouthcenterResponded 3 days ago

   Hi Tommy, We're thrilled to hear that you chose to celebrate your 30th Wedding Anniversary with us at JOEY Southcenter. We're truly glad to know that you enjoyed your special evening with us and that we were able to play a small part in making it even more special! Thank you for taking the time to share your experience and for giving us a perfect rating. We look forward to welcoming you back for many more memorable meals in the future. Best Regards, Grace Cepeda Guest Service Manager
   

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9. J

   Jade

   Montana2 reviews

   5.0

   Dined on 11 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Teresa gave us outstanding service! She even made a kids cup for us herself, as the restaurant doesn’t have any. We had mini steak french dips and seared salmon sushi both delicious.
   

   JOEY SouthcenterResponded 3 days ago

   Thanks for visiting us, Jade! We're thrilled to hear that you had such a wonderful experience at JOEY Southcenter. It's great to know that our mini steak french dips and seared salmon sushi were to your liking. We take pride in creating unique experiences for our guests and it's great to hear that we succeeded in that regard. Your kind words are a big motivator for our team, we look forward to sharing your feedback with Teresa! We hope to see you again soon! Grace Cepeda Guest Service Manager
   

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10. M

    Mark VIP

    Los Angeles52 reviews

    5.0

    Dined on 7 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My son and I always love going to Joey's, our favorite in South Center! The happy hour selection is excellent. They have very interesting cocktails and a good selection of beers on tap. The appetizer menu has great options as well as the main menu.
    

    JOEY SouthcenterResponded 3 days ago

    Hey Mark, Thanks a lot for your kind words and high ratings! We're thrilled to hear that we've become your favorite spot in South Center! Your support means a lot to us and we look forward to serving you again soon! Cheers, Grace Cepeda Guest Service Manager
    

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