JOEY Shipyards

Review summary

1. C

   CAROLINE

   Vancouver

   2 reviews

   4.0

   2 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Wonderfully fun girls night at Joey's last night. Such good service and delicious food!
   

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2. S

   Steve

   London

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent evening at Joey as usual. Food and drinks all great. Attentive and courteous service from Sam was a bonus. Thanks we’ll be back.
   

   JOEY ShipyardsResponded 1 day ago

   Wow Steve! Thank you so much for the wonderful feedback on Sam and your experience. We look forward to hosting you again. Chelsea Forbes Assistant General Manager JOEY Shipyards
   

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3. C

   Cathy

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and great views! Service was excellent as well.
   

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4. K

   Kathy

   New York City

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was excellent! Wish I had gotten her name.
   

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5. A

   Angela

   Vancouver

   9 reviews

   4.0

   9 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   If anything could go wrong it did, 25 minute wait for a table with a reservation, appetizers were cold, and cocktails were interesting, blue cheese stuffed olives in a dirty martini. That said the team at Joey’s were on it. Our server Max made sure our concerns were heard, we had several senior team members pop over to try and smooth over the hiccups. Our server Matt was very professional while handling our questions despite it all and it was a lot, Max never became flustered. Job well done Max
   

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6. C

   Chris

   VIP

   New Orleans

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant, great views, impeccable service. Everything was ideal!
   

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7. E

   Emma

   Vancouver

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 5

   The overall experience was okay. Not the best. They did not have our table set up with cutlery and it took them a long time to bring us two pairs. We ordered the truffle fries as an appetizer and it came out fairly quick but were very cold. You could tell it sat under the hot lamp for a while and were not fresh. It was quite disappointing. The flavour was there and it was quite good but I think it would have been better if they were fresh. Our mains came out fast but we had the same problem, it was cold. My partners ravioli was hard because it sat out for so long. Again, the flavour was good just disappointing that it was cold. Our drinks were amazing and we have no complaints. We ordered the duo of donuts but again they were hard and cold. These were the worst. You could not cut them or even bite them with your teeth. It was beyond disappointing. The service was good. Our server was very nice and helpful. They kept messing up our table and giving our food to the table next to us or the one adjacent from us. I understand it was Valentine’s day and they were busy but this was not the first time I have had these problems at this location.
   

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   JOEY ShipyardsResponded 2 days ago

   Hi Emma, Thank you for taking the time to share your feedback. I am sorry to hear that your experience did not meet expectations. I understand your concerns you shared. We aim to provide a seamless dining experience, and it's clear we fell short during your visit. Please know that we take your comments seriously. It’s great to hear that you enjoyed the drinks and that our service staff were helpful. I'll be sure to pass along your positive feedback to them. However, we’re disappointed to learn about the mishandling of your food and the quality of the donuts. This is not the standard we strive for, especially on a busy day like Valentine’s Day, and we sincerely apologize for the inconvenience. Chelsea Forbes Assistant General Manager JOEY Shipyards
   

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8. K

   Kelsey

   Vancouver

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful experience. Right from the start we were greeted nicely and brought to our table. Our server Cassandra was exceptional, and went above and beyond for our Mom’s Birthday to make it special. Beautiful location attentive staff!
   

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9. N

   Nick

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Completely satisfied on food, service and atmosphere. One small note regarding music, it’s too loud to communicate with servers and my own group of people.
   

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10. B

    Barney

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Happy hour is really a great deal. The Price is cheaper but you got the same ones from regular menu. Window seat offers you a great sea view. The servers are really friendly, especially our waitress, Stephanie who served us sincerely and presenting to us a very nice smile all the time. I also got a surprise of a writing: HAPPY VALENTINE'S DAY (WITH HEARTS), on the dessert plate, even though we ordered only half portion of a cheesecake, but also got some special treat from our waitress, Stephanie.
    

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