JOEY Shipyards

Review summary

1. G

   Gerry

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Joey shipyards great view and awesome service..we ordered steak and sushi's.. incredible dish. ✨️💯
   

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2. T

   Tunya

   Vancouver

   16 reviews

   4.0

   16 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Love this place as always. Sunset was amazing. Food delicious. Service was the worst I have experienced. Noise was too loud (it was the music playing).
   

   JOEY ShipyardsResponded today

   Thank you for your feedback, and we’re sorry to hear about your experience. We strive to provide excellent service, and it’s clear we fell short in your case. We’d love to learn more about what happened and how we can make things right. Please feel free to reach out to us directly and we will do our best to address your concerns. I look forward to hearing from you. Chelsea Forbes Assistant General Manager JOEY Shipyards
   

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3. N

   Nazila

   Vancouver

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They are the best in everything, highly recommended
   

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4. L

   Leanna

   Vancouver

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   For starters, the hosts gave our table to someone else. When we arrived they said to us “two of your guests are already at the table” this was impossible as our parents were parking the car when my sister and I arrived. We then had to sit at a high top squished with not enough room. We were also bit late to our reso but we called the restaurant 4 times and no one picked up her phone. Once we sat down the server did not hit they 30 second greet. He then took over five minutes to get us water. At that point we had to order our drinks and food at the same time because we didn’t want to risk having to wait for him to come back. He was friendly and nice but not very efficient, he lacked a sense of urgency. Our starters then took over 10 minutes to come and were just luke warm. He did quality check our food. He also seemed to pick up the pace more at the end of our experience. We did however have to dump our dirty plates on the table beside us since he didn’t clear them and we didn’t have enough room when our mains came. I personally found this experience very disappointing, I actually work for head office at Earls and I have worked in ops as a server and bartender for over 15 years and I know what type of standard our restaurants and our sister restaurants should be upholding and this was not up to standards.
   

   JOEY ShipyardsResponded today

   Thank you for taking the time to share your experience with us. I’m truly sorry to hear that we did not meet your expectations. We take all feedback seriously, as it helps us improve our services. Please allow me to sincerely apologize for any inconvenience this has caused. We will be addressing this matter promptly to ensure that it does not happen again in the future. If there’s anything specific you’d like us to do to make this right, please don’t hesitate to let us know. Chelsea Forbes Assistant General Manager JOEY Shipyards
   

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5. T

   Terry

   Vancouver

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a really great server, who took the time to make sure that dinner was nice for everyone in our group, including my 84 year old mother.
   

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6. C

   Curtis

   Vancouver

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Unreal best spot in lower Lonsdale.. top notch everything!
   

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7. E

   Elena

   Vancouver

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Place is vibrant and fancy, stunning ocean view, delicious cocktails (especially margaritas) however some food does not taste good (tuna poke bowl leaves much to be desired), steaks are too well done. Reception service is just a disaster, but waitresses are always nice, friendly and helpful. Overall it’s a nice place for dining out.
   

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8. P

   Priyanka

   Vancouver

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Blacked chicken was very delicious but Bombay butter chicken was too sweet not up to mark.
   

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9. J

   Jim

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Considering how busy you were, the service was perfect. We always are satisfied with the food. Last night was no exception along with an excellent server. Needless to say we will be back again and again…….. Jim and Donna Smith
   

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10. R

    Rozita

    Vancouver

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We recently celebrated my friend’s birthday at JOEY Shipyard, and Taylor, our server, made the experience absolutely wonderful! She was attentive, friendly, and made sure everything went smoothly. Taylor’s positive energy and excellent service truly added to our celebration. We hope to see her again the next time we visit! Thank you for making our special day even better, Taylor!
    

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