JOEY DTLA

Review summary

1. L

   Lois

   VIP

   Orange County

   7 reviews

   5.0

   7 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived at the restaurant, a little bit late due to an unforeseen problem with our Uber driver, but was greeted cheerfully by the hostess and offered a complementary glass of sparkling wine. We were seated a short time later at a window seat with a beautiful view. We were greeted at the table by our server and offered our beverages which were brought promptly and kept full. We ordered from the menu. I ordered the Joey steak dinner. I upgraded to filet mignon, which was perfectly cooked and seasoned just right! My meal was accompanied by broccolini and potatoes in what seemed to be wrapped in a won ton. Wonderful presentation and excellent tasting. We proceeded to have dessert which consisted of a butter cake topped with vanilla ice cream, and a raspberry drizzle along with a garnish, mint of raspberries. I highly recommend this restaurant. 
   

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2. J

   Julie

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was AWESOME! Jayla was attentive and gave fab recommendations!
   

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3. L

   Leo

   VIP

   Los Angeles

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service was slow and not very attentive. Food was good but overpriced.
   

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4. M

   Melody

   Atlanta Metro

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Food and atmosphere were wonderful. Service left something to be desired. Only one person in our party was offered the complimentary champagne and we were constantly trying to flag our server down for service even though the restaurant was slow. Every time we ordered something, we had to stop her from walking away so that we could finish our order or ask a question. When we ordered a two glass wine carafe, it was brought out without glasses. When she decided it was time for the check, she literally didn’t even ask us if we were ready but instead said will it be one check or separate and shoved the tablet in our face. We actually wanted to order dessert, but it was clear we were preventing her from leaving for the night. I’m a little disappointed in the service because we were excited to try it out and were here for business. ☹️
   

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5. D

   David

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Although a bit overpriced for what we got, the restaurant is beautiful in a fun outdoor mall area, the ambiance was great and our server, Cierra, made the experience fantastic. Really a nice dinner that just cost a bit more than it should, but doesn’t everything!
   

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6. I

   Ivan

   Los Angeles

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great dinner took food a little long to come to table. But overall good experience.
   

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7. R

   Rachel

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   Food wasn’t great, had to wait 30 minutes for our reservation. Our server was wearing plastic gloves. We don’t have a great experience. Although I did have high expectations.
   

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8. T

   Ta’Sha

   Los Angeles

   21 reviews

   5.0

   21 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great time at Joey’s. I was greeted with a glass of champagne. The staff were nice and my waiter was great. The food was so good. I had the shrimp lettuce wraps and the wings. Can we say delicious. Parking isn’t the greatest but it’s worth it.
   

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9. L

   Liz

   Los Angeles

   21 reviews

   5.0

   21 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a delightful holiday lunch. The ambience was vibrant and the service was efficient and friendly. Excellent DTLA meet up location and they validate the parking at The Bloc.
   

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10. OT

    OpenTable Diner

    Orange County

    1 review

    3.0

    1 review

    Dined 7 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5

    Hello, the services wasn't great. Waters weren't refilled, boxes and printed receipt was requested and we had to find our server to follow up. The manager notice dirty tongs for our app and was going to bring a fresh pair, never did. We always have a nice dining experience, but not so much today.
    

    JOEY DTLAResponded 6 days ago

    Thanks for the review. We're sorry to hear about your recent experience at JOEY DTLA. It's disappointing to hear that our service didn't meet your expectations. We strive to provide excellent service and it's clear we missed the mark today. We're glad you enjoyed the food, but we understand that the overall experience was not up to par. We appreciate your feedback and will use it to improve. We hope to serve you again for a better experience. Sincerely, Deni Kennedy Regional Manager
    

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