JOEY DTLA

Review summary

1. S

   Steve

   VIP

   Atlanta Metro

   50 reviews

   5.0

   50 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were staying nearby and wanted a good but casual dinner- which we got. Great choices, well seasoned and prepared. We had Mediterranean Bowls and sides of awesome garlic bread together with a small apple tart.
   

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2. M

   Maura

   Greater Boston

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Let me start by saying that we visited on New Year’s Eve at the same time a Lakers game had finished so to say it was busy would be an understatement. The host taking reservations and seating people was fabulous! He had lots on his plate, excuse the pun, but he kept everyone moving quickly and was able to handle the stress of many patrons talking to him at once. Great job! We were seated in an outside spot, but there were infrared heaters so we were perfectly comfortable. Our food was good (except for the cold fries) but our server not. We barely saw him, don’t know his name and we felt abandoned. We ordered steak and shrimp, chicken club, and Joey’s burger.
   

   JOEY DTLAResponded today

   Thanks for visiting us, Maura! We're glad to hear that our host was able to handle the busy night while you were seated. It's great to hear that you enjoyed the heaters and our food was good, though we're sorry to hear about your experience with our server. We always aim to provide excellent service and we're sorry to hear that we fell short during your visit. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to make your next visit a better one.
   

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3. M

   María del Sol

   Sonora

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Experiencia inolvidable. Celebramos con una cena familiar el 31 y estuvo increíble.
   

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4. D

   Deshae

   Los Angeles

   9 reviews

   3.0

   9 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The steak was cold and not seasoned. The potatoes are usually crispy but here lukewarm and soggy and the broccolini tasted burnt. The spicy passion fruit margarita was tasty but not spicy at all .
   

   JOEY DTLAResponded today

   Thanks for visiting us, Deshae. We're sorry to hear that your experience with our steak, potatoes, broccolini, and spicy passion fruit margarita didn't meet your expectations. We strive to provide our guests with flavorful dishes and it's clear we missed the mark this time. We appreciate your feedback and will certainly use it to improve. We hope you'll give JOEY DTLA another chance to impress you in the future.
   

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5. R

   Robin

   Cleveland

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our food was amazing. We had Salmon that was cooked to perfection. We also enjoyed the French dip appetizer. For dessert, we split the apple pie. Delicious!
   

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6. R

   Robert

   VIP

   Las Vegas

   24 reviews

   4.0

   24 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We had a great meal and loved everything except for the delay in getting our main courses. There was a big gap between our salad and meals to the point that we almost asked. We didn’t and then the food came and it was almost cold. We normally would send it back but it was late and we didn’t want to wait for a re-fire so we ate it. The food was tasty and wonderful. We just wish it came out when it was ready.
   

   JOEY DTLAResponded 3 days ago

   Hello Robert, Thank you for taking the time to review your meal at JOEY DTLA. We're glad to hear that you enjoyed the food and found it tasty! However, we're sorry to hear about the delay in your main courses and the issue with your salad. We understand how frustrating that can be and we apologize for the inconvenience. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. Warm Regards, Tiffany Hines-Scott Guest Service Manager
   

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7. M

   Maria

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious. Really appreciated everyone there working on a Christmas Eve.
   

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8. L

   Laurie

   VIP

   London

   19 reviews

   4.0

   19 reviews

   Dined on 24 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was excellent. Quick, personable, happy and knowledgable. Food and drinks great. Reason for 4 instead of 5 stars……….front desk hostess. She was slow, distracted and took 15 minutes after our reservation time to seat us. Restaurant was not busy. Many tables open and only a few people waiting. We had to ask 3 times to be seated.
   

   JOEY DTLAResponded 6 days ago

   Hi Laurie, Thank you for your review. We're thrilled to hear that you enjoyed our food and drinks, as well as our prompt service. We're sorry for the inconvenience caused by the delay in seating you due to the hostess' behavior. We always aim to provide a speedy, enjoyable experience for our guests. Your feedback is valuable to us and we'll certainly use it to improve our service. We hope to see you again soon for a 5-star experience! Warm Regards, Tiffany Hines-Scott Guest Service Manager
   

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9. S

   Shelly

   Central Coast

   6 reviews

   5.0

   6 reviews

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s always fun to be at Joeys have been here multiple times and love it every time ❤️
   

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10. L

    Lily

    Los Angeles

    1 review

    5.0

    1 review

    Dined on 20 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Betsy was an amazing server!! She made our experience so enjoyable. She recommended amazing food and was so attentive to our table. She’s the reason we will be coming back!!
    

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