Joe's Crab Shack - San Antonio

Review summary

1. OT

   OpenTable Diner

   VIP

   Little Rock

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kiandra was the perfect waitress. Happy, smiling, on time, knowledgeable, friendly. The crab legs were perfect. I spent an hour getting every bite. I highly recommend this place.
   

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2. M

   Megan

   Poconos

   2 reviews

   3.0

   2 reviews

   Dined on 18 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We got a reservation and were seated near the outside so it was a little chilly. Once we were seated we waited for an hour and didn’t even have anyone come back to the table to refill drinks (we truly thought they forgot about us). There were only a few other people here so it wasn’t busy at all. Right when we were about to leave our food came out. Most of our plates were cold and got even colder quickly since it was chilly out. The steak was good but the seafood boil had little to no flavor sadly.
   

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3. R

   Ron

   VIP

   Houston

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a very nice meal. Service was spot on. We really enjoyed our meal.
   

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4. P

   Philip

   Dallas

   1 review

   4.0

   1 review

   Dined on 15 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was very good. Our server was a bit inattentive, but the experience was quite positive overall. The S’mores dessert is amazing!!
   

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5. C

   Celeste

   San Antonio

   11 reviews

   5.0

   11 reviews

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service especially Jen our server!! Food was fabulous especially my King Crab!!
   

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6. D

   Daniel

   VIP

   St. Louis

   16 reviews

   2.0

   16 reviews

   Dined on 3 February 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   There were very few customers and service was very slow! The food was mediocre at best
   

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7. B

   Becky

   New Orleans

   5 reviews

   4.0

   5 reviews

   Dined on 31 December 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Our waitress made the night. The food was just OK. None to her fault, there were only four people that showed up to work that day. Drinks came out slow but she made it fun and all better. Food had been sitting for a while.
   

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8. a

   arturo

   VIP

   Mexico City

   1 review

   3.0

   1 review

   Dined on 30 December 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Lack of service personal order take too long and there was only 1 waiter doindg their best job
   

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9. F

   Fernando

   Monterrey

   1 review

   1.0

   1 review

   Dined on 30 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We never got our table, they said we didn't have the reservation, i showed them the confirmation and they said it wasn't showing they put us on waiting list and never called us, will never go back
   

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10. A

    Ali

    San Antonio

    1 review

    1.0

    1 review

    Dined on 29 December 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 3

    Food was extremely cold and we never got a drink refill. When confronting the manager about this, he didn’t even seem to care and we still didn’t get our drinks. He remade one plate and was extremely rude. It was the kitchen having problems not the server, if you’re understaffed then don’t take so many tables. Terrible management
    

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