Joe's Crab Shack - Sacramento

Review summary

1. OT

   OpenTable Diner VIP

   Sacramento1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Pretty much everything went wrong with my meal. The other four members of my family were served and I was brought the wrong meal. I was told they would quickly get me the correct meal then they brought back the wrong meal again and said they would bring me the sides that went with that meal instead of making a new one then when they brought the sides, the sides were wrong after waiting an incredibly long time. The steak that was the wrong one was cooked too well done when I asked for medium rare, and again, none of the sides were correct. It took an incredibly long time to get the meal in the first time and even longer to try to resolve it when they kept bringing the wrong thing I finally gave up as my family had already finished their meal. The manager took my meal off the ticket which is fine, but only comped me $10 for me not getting to eat while I had to sit there and watch my family eat, not impressed. The worst part was that nobody even liked their meals anyway in my family. 
   

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2. S

   Sean

   Sacramento4 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Not sure if they expected the crowd they got. But our food took about 35 minutes to come to us.
   

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3. A

   Ashley

   Sacramento1 review

   1.0

   Dined on 9 March 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   They recently changed their menu and it isn’t worth what you are paying for
   

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4. OT

   OpenTable Diner

   San Francisco1 review

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Everything was great. Great place for large group
   

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5. M

   Marsh

   San Francisco9 reviews

   5.0

   Dined on 6 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great service. Our server was very pleasant
   

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6. P

   Paul

   Sacramento2 reviews

   3.0

   Dined on 3 March 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   From the time we sat down to the time our food came was an hour and 20 minutes. During that time, we were not checked up on. No drink refills, nothing.
   

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7. K

   Kevyn

   Tahoe1 review

   5.0

   Dined on 24 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and great service! I love their crab boil bowls! 👍🏼
   

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8. B

   Bailey

   Sacramento8 reviews

   4.0

   Dined on 23 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Cool vibe. A place for fun. Friendly service. Good times.
   

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9. D

   Dean VIP

   San Francisco4 reviews

   2.0

   Dined on 23 February 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   Service was good. Food was fair at best and expensive for the quality. It’s a big place catering to the local tourist crowd and was really noisy.
   

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10. J

    Justin

    Sacramento1 review

    5.0

    Dined on 19 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food , good pricing , friendly staff, definitely will come back again soon.
    

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