jdek at Margaux

Review summary

1. K

   Keith

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on 28 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience was well above board. The service is top notch. You’ve earned a customer for life.
   

   jdek at MargauxResponded on 29 July 2024

   Hello Keith, thank you for your kind words and for leaving such a glowing review! We're thrilled to hear that you had a wonderful dining experience at Jdek at Margaux. We always strive to provide top-notch service and it's great to know we hit the mark during your visit. We're honored to be your customer for life! We look forward to welcoming you back soon.
   

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2. OT

   OpenTable Diner

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on 26 July 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great food and atmosphere. The live music inside was a nice touch. The outdoor seating is nice, but quite hot in the summer.
   

   jdek at MargauxResponded on 29 July 2024

   Thanks for the review! We're thrilled to hear that you enjoyed our food and atmosphere at Jdek at Margaux. We're always looking for ways to enhance our guests' experience. We appreciate your feedback about the outdoor seating and will take it into consideration. We hope to see you again soon!
   

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3. J

   Jackie

   Grand Rapids

   6 reviews

   5.0

   6 reviews

   Dined on 21 July 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Overall we had a great experience dining in for Brunch. My husband and I each enjoyed the brunch buffet and Elvis made the experience magical! My husband is notoriously picky with his eggs, and requested a French omelette from Elvis. My husband then raved about that omelette all day, according to him it’s the best French omelette he’s ever had! We enjoyed our drinks, the food, the ambiance, and the overall experience. My one critique is on our service, we had to remind our server of every request including water refills and to please bring our check at the conclusion. We also sat for quite awhile with dirty plates but despite this we will most certainly be back!
   

   jdek at MargauxResponded 3 days ago

   Hey Jackie, thanks for the review! We're delighted to hear that you and your husband had a great experience with us! We're sorry to hear about the service issues you experienced. We appreciate your feedback and will ensure to address this issue to improve our service. We're looking forward to welcoming you back soon!
   

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4. SR

   StephanieR

   Grand Rapids

   6 reviews

   4.0

   6 reviews

   Dined on 20 July 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   We dined on the deck by the river, which was a lovely setting. The staff were all excellent and attentive. The assortment of pastries was an excellent choice to start. We both got the Baked Eggs and Brioche, which sounds better than it tastes. It was under seasoned, the mushrooms seemed a bit off and the creme fraiche had become a thin soupy texture. I would imagine that a béchamel would be much better suited.
   

   jdek at MargauxResponded on 22 July 2024

   Thanks for visiting us, Stephanie! We're delighted to hear that you enjoyed the setting and the attentive service at Jdek at Margaux. We're sorry to hear that the Baked Eggs and Brioche didn't meet your expectations. Your feedback is valuable and will be shared with our culinary team. We're always striving to improve and your input helps us do just that. We hope to welcome you back soon for a better experience!
   

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5. OT

   OpenTable Diner

   Milwaukee

   7 reviews

   5.0

   7 reviews

   Dined on 5 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were staying at the JW hotel and made reservations at Margaux. My husband realized he didn’t have a smart casual clothing with him so we switched our reservation to jdek. We were given both menus to order from, which was great! We sat overlooking the river. The host accommodated my request for a seat with a back. It was very windy outside but the food was amazing and the service was great! We ordered a fish fry from the outdoor menu and pacific halibut and a side of asparagus from the indoor menu. We will definitely return if we find ourselves in Grand Rapids!
   

   jdek at MargauxResponded on 9 July 2024

   Hello! We're thrilled to hear that you enjoyed your dining experience at jdek at Margaux. We're glad that you enjoyed the food and found the service to be great. We're looking forward to your return visit! Thanks for choosing the Jdek at Margaux!
   

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6. SW

   SWAK

   Grand Rapids

   13 reviews

   vip
   3.0

   13 reviews

   Dined on 4 July 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Just not what it used to be. We really enjoyed coming here in the past. Service was just fine. Our server herself was mediocre. Pricey food for what it was.. Drinks were so so. Loved being outside so we’ll try again.
   

   jdek at MargauxResponded on 9 July 2024

   We're truly sorry to hear that your recent visit didn't live up to the standards you've come to expect from us. We regret that you found our food pricey and the drinks not up to par. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our guests' experiences. We do hope you'll give us another chance to impress you in the future! Please let us know if there is anything we can do in the future for you!
   

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7. OT

   OpenTable Diner

   Hawaii

   1 review

   5.0

   1 review

   Dined on 29 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food ! Great view with outdoor seating also.
   

   jdek at MargauxResponded on 9 July 2024

   Thanks for the fantastic review! We're thrilled to hear that you enjoyed your experience at jdek at Margaux, from our service to our food. We always strive to provide a great dining experience for our guests and your feedback motivates us to do even better. Thank you again for your kind words and we look forward to serving you again soon!
   

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8. OT

   OpenTable Diner

   Grand Rapids

   6 reviews

   5.0

   6 reviews

   Dined on 15 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Michelle was amazing and such a vibe! Request her when you go!
   

   jdek at MargauxResponded on 18 June 2024

   Thanks for visiting us at the JDek! We're thrilled to hear that you had an amazing experience and found our food and service to be of great value. We strive to create a wonderful atmosphere for our guests, and we're glad to know that we succeeded. We look forward to welcoming you back soon!
   

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9. KP

   KristinP

   Grand Rapids

   2 reviews

   5.0

   2 reviews

   Dined on 30 May 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best view in the City! Yummy food and craft cocktails too
   

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   jdek at MargauxResponded on 3 June 2024

   Hello Kristin, thank you so much for your kind words. We're thrilled to hear that you enjoyed the view, our food, and our craft cocktails at JDek We strive to provide our guests with the best experience possible and your feedback lets us know we're on the right track. We can't wait to welcome you back soon!
   

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10. LS

    LynnS

    Grand Rapids

    77 reviews

    vip
    3.0

    77 reviews

    Dined on 18 May 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3

    The seating on the deck is strange and uncomfortable. You’re either sitting on a picnic table that has no support (the seat slopes backward?? Who’s the genius who designed that??) and you’re fighting not to slide off, or you’re sitting in what amounts to a hard school desk that’s facing into the sun with no umbrella. Absolutely the worst designed seating I’ve ever experienced. Fish and chips: Fish was severely overcooked. Brandon was an excellent server.
    

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    jdek at MargauxResponded on 20 May 2024

    Hi Lynn, thank you for taking the time to share your experience at JDek at Margaux. We're sorry to hear that you found our seating uncomfortable. We strive to create a comfortable and enjoyable atmosphere for all of our guests, and your feedback is invaluable to us. We hope to have the opportunity to provide a much more comfortable experience to you in the future.
    

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