Jake n JOES Sports Grille - Braintree

Review summary

1. M

   Michele

   Greater Boston

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   My husband ordered the rigatoni there was not enough cream sauce and it was a small portion. I ordered the shrimp and avocado. The shrimp was overcooked tasted like rubber. It was tasteless and the order also came with green beans. There was more green beans on the dish than any rice or shrimp it was disgusting.
   

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2. K

   Kimberly

   Greater Boston

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food. Fast and friendly service. Big portions
   

   Jake n JOES Sports Grille - BraintreeResponded 4 days ago

   Thank you, Kimberly, for the glowing 5-star review! We're so glad you enjoyed our delicious food, fast and friendly service, and generous portions. We look forward to serving you again soon at Jake n JOES Braintree! 🍴😊🎉
   

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3. L

   Laura

   Greater Boston

   3 reviews

   vip
   4.0

   3 reviews

   Dined on 9 November 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   We had dinner here twice in a week, a Monday and a Saturday. On Monday, they were out of draft beer, which can happen, but the food and service were perfect on this quiet night. On Saturday night, I was at a very large table (11 total) and there were errors (wrong drink or side). Not sure whether that was service or kitchen. Wouldn't mention it except than the last mistake was on dessert and my overtired kid cried about getting the wrong thing. Food quality was great, however!
   

   Jake n JOES Sports Grille - BraintreeResponded on 12 November 2024

   Thank you, Laura, for dining with us twice in one week and for the thoughtful feedback! We’re thrilled you enjoyed the food quality on both visits. We apologize for the mix-ups during your Saturday experience, especially with your kid’s dessert. We’ll be sure to review with our team to ensure accuracy, even with larger groups. We appreciate you sharing, and we look forward to welcoming you back soon!
   

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4. K

   Kristin

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service was excellent, we reserved a table for 10 ahead of time, on game day it was exciting to be there
   

   Jake n JOES Sports Grille - BraintreeResponded on 5 November 2024

   Thanks, Kristin! We’re thrilled to hear you enjoyed the game day energy and that the team took great care of your group. Reserving ahead was a smart move, and we're glad everything went smoothly. Looking forward to your next visit! 🏈🍔
   

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5. C

   Claire

   Rhode Island

   1 review

   5.0

   1 review

   Dined on 27 October 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   A birthday dinner and servers were professional and responsive to our needs. Great experience overall!
   

   Jake n JOES Sports Grille - BraintreeResponded on 5 November 2024

   Thank you, Claire! We're so glad you chose Jake n JOES for such a special occasion and that our team helped make it a memorable experience. We look forward to celebrating many more moments with you! 🥂🎉
   

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6. J

   Jill

   Greater Boston

   25 reviews

   5.0

   25 reviews

   Dined on 13 October 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 3

   We had a lot of fun watching Patriots game. I only complaint it was too cold. The door kept opening and there was no heat on in the building yet. 
   

   Jake n JOES Sports Grille - BraintreeResponded on 16 October 2024

   Thanks for the awesome review, Jill! We're thrilled you had fun watching the Patriots game with us! We appreciate your feedback about the temperature and will make sure the team keeps things cozier moving forward on these finicky October days. Can’t wait to have you back for more game-day excitement! 🏈
   

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7. R

   Rick

   Greater Boston

   2 reviews

   2.0

   2 reviews

   Dined on 29 September 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Over-priced entrees, $20 for a chicken quesadilla with no sides is wild. Kids meal for $10 is 2 chicken tenders and a side of rice. On the day we went, server didn't put in one of the 7 meals for our party, so their food came out 20 minutes after the rest of the table. Server never came and checked our table after the initial food order was placed, only after getting her attention to get the check did she come back. Rest of the time she was chatting with other servers. Would not recommend this restaurant, unless you're getting a couple beers at the bar for a game. Otherwise go next door to the Chateau
   

   Jake n JOES Sports Grille - BraintreeResponded on 30 September 2024

   Good Afternoon Rick, My name is Michael Bernard and I am the General Manager here in Braintree. I wanted to reach out directly and apologize for the poor experience you had on Sunday. We clearly dropped the ball on your parties service and I will make sure to pass this feedback along to our service team. It is our goal to ensure that every guest leaves satisfied and wanting to revisit us. If you could provide me with your email, I'd like to gather a bit more info about your visit and make this visit up to you. I would love to have you all back in as my personal guest. I look forward to hearing from you soon! Best, Mike GM
   

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8. R

   Richard

   Greater Boston

   6 reviews

   5.0

   6 reviews

   Dined on 30 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always have a good experience at the Braintree, Jake and Joe’s
   

   Jake n JOES Sports Grille - BraintreeResponded on 3 September 2024

   Thank you, Richard! We're thrilled to hear that you consistently have a great experience at our Braintree Jake n JOES. We appreciate your support and look forward to welcoming you back for more good times!
   

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9. J

   Jeffrey

   Philadelphia

   39 reviews

   vip
   5.0

   39 reviews

   Dined on 3 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a party of 14 so it was important to have great service and a table to fit all comfortably. Just about everything about this restaurant experience was excellent. There was a great variety of food choices on the menu and ordered. Everything was delicious—from a variety of beers on tap to salads, salmon and fried pickles. We were celebrating my son's birthday, and I am sure he appreciated the 20+ tv screens. One not surprising criticism was the restaurant's high decibel level.
   

   Jake n JOES Sports Grille - BraintreeResponded on 6 August 2024

   Thank you, Jeff, for the fantastic 5-star review! We're thrilled to hear that your party of 14 had an excellent experience with us. It’s great to know that you enjoyed our variety of food choices, from beers on tap to salads, salmon, and fried pickles. We're glad your son enjoyed celebrating his birthday with us and appreciated the 20+ TV screens. We apologize for the high decibel level, but we hope it didn’t detract too much from your celebration. We look forward to welcoming you back soon!
   

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10. OT

    OpenTable Diner

    Baltimore

    2 reviews

    5.0

    2 reviews

    Dined on 16 July 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our waitress Joann was great! We had 16 people and it was very organized! She even let us do separate checks! The food was great and we were excited for all the TVs so we could watch the All Star game!
    

    Jake n JOES Sports Grille - BraintreeResponded on 22 July 2024

    Thank you for the wonderful 5-star review of our Braintree location! We're delighted to hear that Joann provided excellent service for your large group and that you enjoyed the food and TV setup for the All Star game. We look forward to welcoming you back soon!
    

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