Jackson's Bistro Bar & Sushi

Review summary

1. s

   sydney

   Tampa

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful time at Jackson’s celebrating a coworker’s retirement. The friendly hosts seated us immediately even though we were a little early for our reservation, and we got a great spot outside overlooking the bay. Our server was awesome; very attentive and knowledgeable about the menu. Rarely had to ask for anything as he was always right around the corner already bringing it our way. I’m sorry that I don’t remember his name, but he really was great. We had sushi, grouper bites and coconut shrimp for appetizers and they were all perfect. The sweet sauce used to dress one of the rolls (can’t remember the name of the roll but it was lightly fried, with crab) was TO DIE FOR. So good! For entrees I had the special of pecan crusted salmon over brussels and sundried tomatoes, the sweet green sauce was the perfect compliment to the dish and if it wasn’t frowned upon I would have licked the plate clean. My coworkers ordered the lobster po’boy and the Tuscan chicken and we were all very impressed with both the quality and the plating. As a first time diner at Jackson’s, I have to say I was very happy with the experience. The restaurant interior was beautiful and so was the outdoor seating area. The only negative part was that there was a good bit of construction being performed right near the building so at times it got a little loud (and there was a bumblebee that reaaaally wanted my espresso martini lol), but it is what it is. Thank you to the wait staff, hosts, and the cooks/Chef for providing a 5-star experience. I’ll definitely be back with more friends!
   

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2. J

   Jo

   Dallas

   1 review

   vip
   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location, food, views, and service. Will come again.
   

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3. S

   Samantha

   Tampa

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a nice brunch spot! Love the renovations that have been done to the outdoor space. Food and drinks were great as usual.
   

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4. D

   Derek

   Tampa

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was fast and considerate and the food was absolutely fantastic. All around excellent experience.
   

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5. S

   Stephanie

   Las Vegas

   16 reviews

   vip
   5.0

   16 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service was outstanding! Kimchi fried rice is yummy!!! Nice place with good food!
   

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6. B

   Brook

   Tampa

   1 review

   2.0

   1 review

   Dined on 17 November 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Food and view was wonderful and came out in a timely manner. Server was horrible. He couldn’t remember any of our orders even though it appeared he wrote them all down. He came back several times to have us repeat what we ordered. Never had an experience like that before at this restaurant. We love this place and will continue to come back for the food and drinks
   

   Jackson's Bistro Bar & SushiResponded 5 days ago

   This is unacceptable. I will reach out to you privately to discuss further. We apologize.
   

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7. K

   Kim

   San Francisco

   1 review

   4.0

   1 review

   Dined on 16 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   We love going to Jackson’s! As locals, it is one of our favorite spots. Outside dining is always enjoyable. Unfortunately on this visit the band was so loud we could not even have a conversation. We even moved a few tables away and it was simply too loud.
   

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8. M

   Marcelo

   Tampa

   10 reviews

   5.0

   10 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner, service was really good, and food was amazing, I was happy to see real vegan options.
   

   Jackson's Bistro Bar & SushiResponded on 11 November 2024

   We're thrilled to hear that you enjoyed your dinner at Jackson's Bistro Bar & Sushi. It's great to know that our vegan options were appealing and that our service met your expectations. Thank you for choosing us and for your positive review. We look forward to serving you again soon!
   

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9. O

   Olga

   Seattle

   3 reviews

   vip
   1.0

   3 reviews

   Dined on 9 November 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   We made a reservation in advance. The location is beautiful , especially if you sit outside. After we were seated the server showed up after 15 minutes, another 15 minutes to get the drinks. Appetizers and main dishes came at the same time. So there was no point to order appetizers. Terrible cocktails , especially espresso martini, just black tasteless cheap coffee and no alcohol . Bad experience overall . The server was kind and apologized all the time. Probably poor management and lack of personnel.
   

   Jackson's Bistro Bar & SushiResponded on 11 November 2024

   Hello Olga, it is discouraging to say the least that all of this took place. There is no excuse for this to happen, but I assure you it is not for the reason you put in your review. I will be sending you a private message so we can discuss further.
   

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10. E

    Eugene

    Tampa

    4 reviews

    1.0

    4 reviews

    Dined on 4 November 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 5

    I have been coming here for years now. Greatly saddened and disappointed with the service and food last night. This has been a routine spot for my family and I, and this far has been amazing 5 stars across the board. But the lack of attentiveness was unbelievable. The entire restaurant was not busy so we did not understand. The food was simply just okay and some things just was not good. It truly was disappointing, because we brought two new customers with us, and it made it seem like we over hyped this restaurant which was disheartening. Because our past experiences were so good. But we are sad to say last night will truly be our last visit. Sorry Jackson’s but that was a horrible experience.
    

    Jackson's Bistro Bar & SushiResponded on 8 November 2024

    Eugene, I cannot apologize enough for how your evening went. I am glad that all your other events have been so great to know that this is not the norm. I will be messaging you privately so we can discuss this further.
    

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