Izakaya 855 Aloha

Review summary

1. K

   Kayleigh

   VIP

   Denver

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience eating here last night! The food and service were great, highly recommend
   

   Is this helpful?

   Report
2. G

   Gail

   Hawaii

   5 reviews

   1.0

   5 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   was not seated for my reservation on 12/31. when we got to our reservation for 830 at 825, the already rude hostess with a tightly wound bun and wrinkled business casual attire said we would be seated when the last person of our party arrived and the only information she gave us was that they are holding our table for us. after giving her an ETA that’s when she gave us two policies that i did not find on my reservation and quite frankly is a contradiction of “stay longer…” on this opentable app: that there was a fifteen minute grace period for our table AFTER she ensured us our table was being held until our last person came AND that was a 90 minute timer per table. i looked on my reservation for both policies and found nothing. i’m okay with following policies, but most of our party was there and i was ready to pay money to give back to this establishment that i have been patronizing since the opening of it. i take all of my out of town friends here and even had my first date with my now boyfriend at the bar. so after she so miserably failed at mentioning two policies to us when we first arrived and now after waiting for ten minutes and giving her an eta of our friend that was only now less than ten minutes out, she refused to seat us. which is fine. it was her awful customer service and attitude that got me. i work at a global corporation in customer service management so ive guided many teams to provide great customer service even in the face of difficulty. hell i worked THAT DAY in waikiki myself providing a great experience to my patrons so i know what it takes. i empathize with service industry people. i train people on how to provide a good experience for our brand and if my worker did what she did to us, she would’ve been gone. we left cuz i am never spending my money there ever again, which is a shame because ive spent a lot of time there and loved it prior. went to appetito instead & dropped several hundreds of dollars there. it was great after!
   

   Is this helpful?

   Report
3. K

   Kin

   Los Angeles

   5 reviews

   4.0

   5 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food quality and service are good. Personally, for izakaya food, it is little too upscale for the setting.
   

   Is this helpful?

   Report
4. t

   todd

   Hawaii

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really loved our experience, the food was excellent and very reasonably priced. The restaurant was very comfortable and stylish, often a hard thing to pull off. This meal exceeded other restaurants in the area costing much more.
   

   Is this helpful?

   Report
5. K

   Krista

   VIP

   Denver

   39 reviews

   4.0

   39 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and good drinks. Server was very good with accommodating food allergies.
   

   Is this helpful?

   Report
6. D

   David

   VIP

   Portland

   16 reviews

   5.0

   16 reviews

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great restaurant off the main strip! Food was fantastic as was the service. Very reasonable prices for Waikiki. They are revamping the restaurant for 2025, hopefully it will just as good in the new year.
   

   Is this helpful?

   Report
7. M

   Me

   VIP

   Hawaii

   14 reviews

   5.0

   14 reviews

   Dined on 26 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This spot is great. It’s really fun. The food is delicious and the environment is definitely geared towards an adult crowd. This restaurant is inside the Romer, which is an adult only hotel. It has a swanky almost New York nightclub feel. The food is really fun. We ordered the Aloha spoon, ocean umami, Mapo Yakko  the broccolini the skirt steak and the Hokkaido scallop. Everything was completely delicious. For drinks I got the who you gonna call and was instantly obsessed. This place is amazing. Don’t miss it. Run don’t walk.
   

   Is this helpful?

   Report
8. W

   Wendy

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on 31 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing time there. The hotel and restaurant are beautiful and definitely a hidden gem. There are no markers in the building. Other than that, food and service were awesome. I can’t wait to go again!
   

   Is this helpful?

   Report
9. D

   David

   Alabama

   10 reviews

   5.0

   10 reviews

   Dined on 10 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent place for a date night or special occasion. Everything we tried, and we tried a lot, was great.
   

   Is this helpful?

   Report
10. M

    Meredith

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on 27 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything we tried was great. Can’t recommend the build your own hand rolls enough!
    

    Is this helpful?

    Report