ISTMO Oaxacan Cuisine

Review summary

1. A

   Ashley

   VIP

   Chicago

   14 reviews

   4.0

   14 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Overall good experience, strong drinks, and solid service. Each dish overpriced by like $5 for what we got. Would go back but wouldn’t rush with the price point
   

   ISTMO Oaxacan CuisineResponded 1 day ago

   Thank you for your feedback! We're glad to hear that you enjoyed the experience, drinks, and service. We appreciate your input on our pricing, as it helps us continually assess and improve our offerings. We hope to strike a balance that represents good value while maintaining the quality you expect. We look forward to welcoming you back at your own pace. If there's anything else you'd like to share or discuss, please feel free to reach out.
   

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2. d

   donald

   VIP

   Chicago

   11 reviews

   5.0

   11 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   Wonderful food - we had the Scallops for an appetizer- Sea bass for the entry- Potatoes as a side Great tasting cocktails Carlos the owner was great to talk too about his restaurant
   

   ISTMO Oaxacan CuisineResponded 1 day ago

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed the scallops, sea bass, and potatoes, and that our cocktails hit the mark. It's always great to hear positive feedback about our menu. Chef Carlos loves connecting with our guests, and I'll be sure to pass along your compliments to him as well. We hope to see you again soon for another wonderful dining experience!
   

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3. D

   David

   VIP

   Chicago

   78 reviews

   4.0

   78 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Hosted my birthday dinner here for a group of 8 and it was a super use hit. the space is chic and welcoming. The food was on point. Appetizers - the cabbage and salad! Entrees - mole chicken and the shrimp dish -- great reviews. The mushroom dish for veg was perfect. Highly rec
   

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4. M

   Michael

   VIP

   Chicago

   20 reviews

   4.0

   20 reviews

   Dined on 16 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   The food was excellent, the music a little loud, the service attentive.
   

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5. J

   Judy

   VIP

   Chicago

   14 reviews

   5.0

   14 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 3

   Great elevated food. Quality ingredients and beautiful presentation Service a little slow and close tables which create a noisy atmosphere
   

   ISTMO Oaxacan CuisineResponded 1 day ago

   Thank you for your feedback! We’re delighted to hear you enjoyed our quality ingredients and presentation. Our team takes great pride in delivering elevated culinary experiences. We apologize for the slower service and the noise level due to close tables. Your feedback is invaluable, and we are actively working to improve service efficiency and create a more comfortable dining environment. We appreciate your insights and hope to welcome you back soon for an even better experience.
   

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6. B

   BLANCA

   Chicago

   1 review

   5.0

   1 review

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very delicious food and mocktails! I was impressed with all the layers of flavor in the dishes we tried. I didn’t much like the dessert but everything else more than made up for that!
   

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7. S

   Silvia

   Chicago

   1 review

   2.0

   1 review

   Dined on 14 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Not worth the hype! Bad service, like in a hurry , food was regular
   

   ISTMO Oaxacan CuisineResponded 1 day ago

   I'm sorry to hear about your disappointing experience. We strive for excellent service and high-quality food, so it's concerning to hear we didn't meet those expectations during your visit. Your feedback is crucial, and we'll address these issues with our team to ensure better service and food quality in the future. Please feel free to reach out directly if you'd like to discuss your experience further. We hope to have the chance to improve your impression on a future visit.
   

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8. A

   Amanda

   Los Angeles

   1 review

   2.0

   1 review

   Dined on 14 December 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   I mean…it wasn’t even fine. It was just a poor excuse for good food guys. Bummer central.
   

   ISTMO Oaxacan CuisineResponded 1 day ago

   I'm sorry to hear that your experience didn't meet your expectations. We aim to provide our customers with high-quality food and a positive dining experience, so it's disappointing to learn we fell short. Your feedback is valuable to us, and we'll review it with our kitchen team to make necessary improvements. If you're willing, please reach out directly so we can discuss your experience further and hopefully make it up to you. Thank you for bringing this to our attention.
   

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9. K

   Karthik

   San Francisco

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great; chef spoke to us to for 20 mins about his influences. Awesome experience
   

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10. L

    Laly

    VIP

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on 9 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food is fantastic and the service amazing as well.
    

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