Isabelle's

Review summary

1. M

   Mike

   Leinster

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Food was fine, not excellent but was okay. Menu limited and not sure why breakfast options (brunch) are available at 3pm. Confusing layout to enter the restaurant. Not allowed via South Anne St but other entrance obscured from view. Staff were attentive, friendly and polite. Price expensive for what it is, and expect better for the price. Unlikely to go back.
   

   Is this helpful?

2. M

   Mairead

   VIP

   Dublin

   19 reviews

   5.0

   19 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always great service lovely food and a rememberable experience I’ll be back !
   

   Is this helpful?

3. S

   Sara

   Dublin

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The plate for my chicken burger was so small that few chips fitted on it (intentionally) No room to cut food. Very annoying.
   

   Is this helpful?

4. L

   Loretta

   Dublin

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We were a party of 6. The service was excellent and the waiting staff attentive
   

   Isabelle'sResponded 5 days ago

   Hi Loretta, Thank you for taking the time to review Isabelle's restaurant and for your shining star. We hope you will dine with us again soon. Warm regards, Isabelle's Team
   

   Is this helpful?

5. C

   Cian

   Dublin

   1 review

   1.0

   1 review

   Dined on 8 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Seated outside for 6pm reservation, no one came to check on our table once, not even for water. Left at 6:30 still not having been checked on once. Extremely poor service would not recommend.
   

   Isabelle'sResponded 4 days ago

   Hi Cian, We’re really sorry to hear about your experience. This is not the level of service we strive for, and we sincerely apologize for the oversight. We appreciate your feedback and will address this with our team to ensure it doesn’t happen again. We hope you might give us another chance in the future. Warms Regards, Isabelle's Team
   

   1 person found this helpful

6. P

   Padraig

   Dublin

   3 reviews

   2.0

   3 reviews

   Dined on 8 February 2025

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 1

   Really disappointed with our meal this evening. We were at the front of the restaurant which was really cold. I sat on my hands to warm them up at one stage. Rib eye was only ok for what we paid. 7.50 for bacon and cheese fries, which came in a tiny bowl and seemed as if the cheese was added from a bottle, Waiter was really friendly and helpful. Disappointed with the rest of the experience.
   

   Isabelle'sResponded 4 days ago

   Hi Padraig, we’re really sorry to hear that your experience didn’t meet expectations. We always strive to provide a warm and enjoyable dining experience, so it’s disappointing to hear that the temperature in the front area was uncomfortable for you. Regarding your meal, we take great care in sourcing and preparing our dishes, and we regret that the ribeye and bacon & cheese fries didn’t meet your expectations. Your comments will be shared with our kitchen team so we can continue to improve. We’re very sorry again. We truly appreciate your feedback and hope to welcome you back next time for a much better experience. Warms Regards, Isabelle's Team
   

   1 person found this helpful

7. A

   Adrienne

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food. Staff were so nice and very helpful. Will definitely be back
   

   Isabelle'sResponded on 8 February 2025

   Hi Adrienne, Thank you for taking the time to review Isabelle's restaurant and for your shining 5-star review. We hope you will dine with us again soon. Warm regards, Isabelle's Team
   

   Is this helpful?

8. C

   Clive

   Dublin

   6 reviews

   1.0

   6 reviews

   Dined on 7 February 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   No greeting on arrival, just a grunt, horrendous atmosphere from all male team,not going into details, however have team chat on customer service won't returning, BTW,99% of my reviews on Google maps are always positive!!!
   

   Isabelle'sResponded on 8 February 2025

   Hi Clive, We are very sorry to hear you were disappointed with your recent visit with us at Isabelle's, but we greatly appreciate you taking the time to leave feedback as it gives us the opportunity to review and improve our practices and service. We would be very grateful if you could get in touch with us at book@isabelles.ie so that we can address your experience directly and hopefully welcome you back in the future. All the best, Team Isabelle's
   

   1 person found this helpful

9. AC

   AngelaC

   Dublin

   10 reviews

   4.0

   10 reviews

   Dined on 7 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food & service were very good. However our table at back window & was absolutely freezing. Told staff who were aware of situation but said they couldn’t do anything! Would definitely ask to sit somewhere else if I went back.
   

   Isabelle'sResponded on 8 February 2025

   Hey Angela, Thank you for taking the time to review Isabelle's restaurant 4 star review, really sorry for the incovinient, we hope you will dine with us again soon. Warm Regards, Isabelle's Team
   

   Is this helpful?

10. D

    David

    Dublin

    1 review

    1.0

    1 review

    Dined on 7 February 2025

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 3

    Overpriced food. Soggy pizza. Very expensive for what you get. Not good.
    

    Isabelle'sResponded on 8 February 2025

    Hi Shereen, We are very sorry to hear you were disappointed with your recent visit with us at Isabelle's, but we greatly appreciate you taking the time to leave feedback as it gives us the opportunity to review and improve our practices and service. All the best, Team Isabelle's
    

    2 people found this helpful