IronRock Tap House

Review summary

1. M

   Melanie

   VIP

   Atlanta Metro

   15 reviews

   1.0

   15 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Incredibly disappointed in our experience. Our food was served cold, our waiter never came back to check on our satisfaction. My husband had to hunt down the manager to have our food and drink corrected. We’ve dined at IronRock many times and been satisfied. Unfortunately after this experience we will not be back.
   

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2. K

   Kate

   Pittsburgh

   3 reviews

   2.0

   3 reviews

   Dined on 18 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   No reservations needed for this empty restaurant. Steak filet came out undercooked and the only ONE side included was cold.( I dont send food back) Had to ask for a water refill for my miniscile glass. Side of fries super greasy. This restaurant is way overpriced for the food it puts out and service given. Two thumbs down.
   

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3. R

   Rich

   VIP

   New York City

   4 reviews

   2.0

   4 reviews

   Dined on 14 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service was terrible and did not meet the expectations when dining at a restaurant with assumed better quality. We waited 25 minutes for drinks, our calamari appetizer was a mix of brunt and underdone pieces and our entrees arrived about a minute after the appetizer. Our waitress laughed at the wait time, failed appetizer and took over ten minutes to process our payment. The ten minutes did not include the time spent removing a drink we did not order from our check.
   

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4. J

   Joe

   VIP

   New York City

   72 reviews

   2.0

   72 reviews

   Dined on 14 December 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   The steaks came out cold and the baked potato was raw
   

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5. B

   Bruce

   Tucson

   2 reviews

   2.0

   2 reviews

   Dined on 23 November 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   Previous experiences were great. Tonight we dined with friends and for their first time there it was not good at all. The service was very slow and all of the orders but one were cooked wrong. We waited a long time to get refills on drinks.
   

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6. E

   Erin

   San Francisco

   1 review

   1.0

   1 review

   Dined on 9 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We chose IronRock for a date night because we’ve been there multiple times in the past and enjoyed the food, service, & beautiful ambiance. This restaurant has declined a lot since we last visited. While we did choose to sit upstairs with the band playing, we did not realize how loud it was going to be. We could not hold a conversation during our meal because the band was so loud & we could not hear each other. There was one waiter for the entire upstairs floor which was filled. Slow to take our orders upon arrival (we had a reservation) and the food took almost an hour to come. The appetizer we ordered did not come until after the dinner finally arrived and the waiter remembered. The draft beer tasted “off”, perhaps stale. My husbands favorite menu item, a jalepeno burger, was sadly no longer on the menu. In fact the menu is smaller and yet prices are inflated. To top it off, the doors were opened to the outside patio during our meal on this chilly, dark, windy November evening. The food was good but not outstanding at all (and again, heavily overpriced). We couldn’t wait to leave and we will not be returning.
   

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7. G

   Gabrielle

   Pittsburgh

   1 review

   3.0

   1 review

   Dined on 2 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We had a table of 7 adults and 4 kids ages 5-10. We weren't aware we couldn't split checks which would have been nice to know or maybe I missed that somewhere. We were there at 11:30am and it was not busy at all. Our server checked on our drinks maybe once and drinks were only water, coke, and lemonade. Finally at the end we could catch him for a refill but were getting our check. My muscles did not taste well like it has in the past and the shells broke into tiny pieces that were stuck in the muscles which has never happened before in all the years of eating them. My sister didn't like her breakfast meal. Everyone else did like their pizzas, pancakes, etc so that's good! I do appreciate the restaurant accommodating space for the birthday decorations and gifts at the end of the table. They also opened up the doors to the outdoor patio when they realized the kids wanted to go out there across from us. I still love this place! I just know how amazing the food can be and was disappointed in mine and would have liked better service on the drinks plus to be upfront about how they handle checks with a larger reservation because I also called in when scheduling.
   

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8. R

   Rick

   Pittsburgh

   1 review

   2.0

   1 review

   Dined on 1 November 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   $5 for bread and butter. 2 pieces. 22 for an ahi tuna appetizer. Very disappointed.
   

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9. A

   Albert

   Pittsburgh

   4 reviews

   5.0

   4 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Food & Excellent Service but a bit pricey for the wrea
   

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10. E

    Eli

    VIP

    Pittsburgh

    21 reviews

    3.0

    21 reviews

    Dined on 26 October 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    We ate downstairs and ordered full dinners. Service was good. Nice cocktail and draft beer choices. Food gets a C-.
    

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