Iron Hill Brewery - Hershey

Review summary

1. D

   Dan

   New York City

   17 reviews

   4.0

   17 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It’s good bar food. It’s not more than, it’s not less than that.
   

   Is this helpful?

   Report
2. K

   Kelly

   Philadelphia

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Kitchen must have been a bit disorganized. Two tables that were seated after us received their food and were half done eating before we got our food. Granted, the restaurant was very busy, but not sure what the hold up was for us and not the other two tables.
   

   Iron Hill Brewery - HersheyResponded 6 days ago

   Thanks for the review, KellyH. We're sorry to hear about your experience with the kitchen. We strive to provide efficient service and we apologize if we fell short on that occasion. We're glad to hear that you were eventually satisfied, but we understand the timing was not up to par. We appreciate your patience and hope that we can make improvements. We hope to serve you again soon.
   

   Is this helpful?

   Report
3. N

   Nicole

   Philadelphia

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Very long wait time . Over an hour wait for two burgers . Waiter was great and food was good .
   

   Iron Hill Brewery - HersheyResponded 6 days ago

   Thanks for visiting us, NikkiK. We're sorry to hear about the long wait time you experienced during your visit to Iron Hill Brewery - Hershey. We strive to provide excellent service and it's unfortunate that we fell short this time. We're glad, however, that you enjoyed the food and found our waiter to be great. We appreciate your feedback and will take it into consideration as we continue to improve our service. We hope to have the opportunity to serve you again soon.
   

   Is this helpful?

   Report
4. K

   Katie

   Philadelphia

   4 reviews

   4.0

   4 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Overall, we enjoyed our experience. Our waiter was great. We were there for a concert at the Giant Center (along with several other concert goers) therefore it was quite crowded. Unfortunately, we had to rush through eating because it took an hour for us to get our food. We were patient because they were crowded but we didn’t order anything complicated so an hour seemed a bit long for 4 plates and we were a bit anxious about making it in time for our show. We made it to the concert and had a great night. If you plan to go to eat before a show at the giant center you give yourselves PLENTY of time and bring your conversation and patience!
   

   Iron Hill Brewery - HersheyResponded 6 days ago

   Hey, We're thrilled to hear you had a great time at Iron Hill Brewery - Hershey! It's wonderful to know that our waiter made your experience even better. We apologize for the delay you experienced due to the crowd and appreciate your patience. We're glad you made it to the concert and had a great night. We're always working on improving our service and your feedback is invaluable. We hope to see you again soon!
   

   Is this helpful?

   Report
5. C

   Charles

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Analysis was a great server! Very attentive and such a pleasant personality!
   

   Iron Hill Brewery - HersheyResponded 6 days ago

   Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at Iron Hill Brewery - Hershey. It's always wonderful to hear when our team's efforts to provide attentive and pleasant service are appreciated. We're always striving to create a memorable experience for our guests, so your positive review means a lot to us. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
6. R

   Rohit

   New York City

   4 reviews

   4.0

   4 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good experience overall. Keep it Up. Would love to come again.
   

   Iron Hill Brewery - HersheyResponded 6 days ago

   Thanks for the feedback, Rohit! We're thrilled to hear that you had a good experience at Iron Hill Brewery - Hershey. It's our pleasure to provide a good value and service. We're looking forward to your next visit. Thanks again!
   

   Is this helpful?

   Report
7. D

   Dr. Laurence

   San Diego

   80 reviews

   vip
   4.0

   80 reviews

   Dined on 13 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Iron Hill Brewery is an energetic, busy scene with just about every table filled. It has a pub feeling and the food and service are very good at a reasonable price. Wide selection of beers to satisfy just about everyone and yet excellent wine and drink selection.
   

   Iron Hill Brewery - HersheyResponded 7 days ago

   Hi Chocolatelarry, We're thrilled to hear that you enjoyed your experience at Iron Hill Brewery - Hershey! It's great to know that our lively atmosphere and varied menu were to your liking. We're also glad to hear that you appreciated our beer and drink selection. We always strive to provide a great value for our guests. Your kind words mean a lot to us. We look forward to welcoming you back soon. Best, The Management Team
   

   Is this helpful?

   Report
8. D

   Diane

   Philadelphia

   9 reviews

   5.0

   9 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Met a friend for dinner tonight. Very enjoyable experience. Food and beer were excellent. Service was a little slow but that was okay because we weren’t in a hurry.
   

   Iron Hill Brewery - HersheyResponded 7 days ago

   Hello Diane, We're thrilled to hear that you had an enjoyable experience at Iron Hill Brewery - Hershey! It's great to know that you enjoyed our food, beer, and service. We always aim to provide top-notch service and delicious meals, so we're glad that we hit the mark for you. We appreciate your understanding regarding the slower service and understand that you weren't in a rush. We look forward to serving you again soon! Best, The Management Team
   

   Is this helpful?

   Report
9. K

   Kimberly

   New York City

   1 review

   3.0

   1 review

   Dined on 8 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Had reservations but was sat a little more than 15 minutes late making us a bit late to our event at the Hershey Theatre. Not very happy about that.
   

   Iron Hill Brewery - HersheyResponded on 10 November 2024

   Thanks for the feedback, KimberlyC. We're sorry to hear about your experience with us, especially on such a special occasion as your event at the Hershey Theatre. We understand how this could have affected your experience and we apologize for the delay. We're always striving to make our guests feel comfortable and we're sorry that we fell short this time. Your feedback is valuable to us and we'll make sure to address this issue to improve our service. We hope you'll give us another chance to provide you with the service you deserve. Iron Hill Brewery - Hershey, Management Team
   

   Is this helpful?

   Report
10. J

    Jim

    Philadelphia

    5 reviews

    4.0

    5 reviews

    Dined on 8 November 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    Always look forward to dining at Iron Hill but slightly disappointed this time around based on the entrees. We had a cup of the Gumbo soup and House Salad to start which were both excellent as were the drinks: unsweetened ice tea and sangria. Our entrees: 1. Country Schnitzel: We’ve had the Schnitzel several times before and LOVED it but something has changed and we didn’t care for the Andouille Sausage Gravy. It was Ok but not up to the standards of the previous Schnitzel recipe in our opinions. 2. Half Rack of Ribs: on the plus side the meat was very tender and fell right off the bone so it was very easy to eat. Unfortunately neither the meat nor the sauce was particularly flavorful and would rate the ribs as average at best. The fries were delicious but a bit too salty; coleslaw was mediocre. Service was excellent in spite of a very packed house. We will definitely return but hope that this was only a temporary hiccup in the entree quality.
    

    Iron Hill Brewery - HersheyResponded on 10 November 2024

    Hello JimS, We're glad you enjoyed the Gumbo soup and House Salad at Iron Hill Brewery - Hershey. It's great to hear our service was excellent! We're sorry to hear about your disappointment with the Country Schnitzel and Half Rack of Ribs. Your feedback about the flavor and saltiness of the ribs is noted and will be shared with our culinary team. We appreciate your loyalty and look forward to exceeding your expectations on your next visit. Best, The Management Team
    

    Is this helpful?

    Report