Imperial Hotel Blackpool

Review summary

1. A

   Adele

   Manchester2 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Have visited the Imperial on numerous occasions now for the Afternoon Tea. Always a lovely experience and the staff are friendly and professional. Thank you
   

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2. L

   Leslie

   Lancashire1 review

   1.0

   Dined on 14 February 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   The food was poor. I ordered grilled chicken and chips. Chicken was nice but the chips were to few. My partner had Lamb Shoulder which was horrible. It was like a formed meat ball. There was no gravy with it. We definitely wouldn't recommend your restaurant.
   

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3. S

   Sharon

   Oxford1 review

   4.0

   Dined on 11 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Delicious afternoon tea. The staff were very friendly and helpful, ensuring we had everything we needed. I'll definitely be returning!
   

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4. P

   Paula

   Lancashire1 review

   3.0

   Dined on 10 February 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Served very quickly, lovely and warm. Starters delicious, sandwiches not so good, cakes very poor. Background music needed in such a large hotel. We ate in the Derby Room. Hotel is looking very tired though needs a good overall and clean.
   

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5. M

   Michelle

   Lancashire1 review

   5.0

   Dined on 5 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Afternoon tea was lovely.food was really nice. Had box to bring home what we couldn't eat. Waiter was brilliant all way through. He even ran out after us as left glasses on table. Thankyou so much.
   

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6. J

   Julie

   Lancashire1 review

   3.0

   Dined on 28 January 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 1

   The food was very nice but we had come for afternoon tea and placed round a small coffee table that diddnt have enough room for everyone’s sandwich stands
   

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7. P

   Phil

   Lancashire1 review

   3.0

   Dined on 17 January 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 1

   It was very disappointing. On arrival neither of the receptionist knew where we should go, eventually one of the suggested we wait in that room over there (library to the stars). In this room there was a coffee table with a sign saying "reserved for afternoon tea". After waiting for a while a waiter walked in wanting to know why we hadn't booked in, we had! Eventually we we're served our afternoon tea. The food was good. The ambience was very poor. Sat on our own in a large room at a coffee table, the waiter had played some piano music on a tablet, it went off after 15mins. We asked for coffee with the desert part. The waiter seemed shocked/surprised even. We were asked "do you want a clean cup"!!!
   

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8. L

   Lyndsay

   Lancashire1 review

   5.0

   Dined on 3 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waiter - I’m sure he was called Frank, Scottish bloke was amazing, nothing too much trouble, very attentive nothing too much trouble. Food was fab great value - kids loved it too. My only slight complaint would be that it was cold in the room, but I also appreciate how cold the current weather is and such a huge building to heat. Will be back
   

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9. R

   Rachel

   Lancashire1 review

   4.0

   Dined on 29 December 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   We reserved a table online for Sunday Lunch for 2 at The Imperial Hotel. Restaurant was very quiet and we had a lovely table overlooking the seafront. Service from the waiting staff was attentive and helpful. The roast dinner was lovely, with a choice of beef or pork and all the accompaniments. Sadly the dessert somewhat let the experience down. It is advertised as a "two course sumptuous menu with a complimentary salad bar and a beautiful dessert buffet". The complimentary salad bar was very understocked and underwhelming and the dessert buffet consisted of 3 dinner plates with a very small selection of cupcakes and brownies. If the dessert options had lived up to expectations it would be a much bigger score.
   

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10. O

    Olivia

    London15 reviews

    2.0

    Dined on 20 December 2024

    1. Overall 2
    2. Food 3
    3. Service 5
    4. Ambience 1

    Restaurant was rundown and disappointing. Food wasn’t great in terms of flavour and I was a little disappointed considering the reviews. Restaurant feels very dated and like you’re in a school canteen. Single paned windows were draughty to sit next to
    

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