Hutong

Review summary

1. J

   Jason

   Miami

   1 review

   5.0

   1 review

   Dined on 12 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great place, nice and quiet, but too expensive for the quality of food.
   

   HutongResponded 1 day ago

   Dear Jason, Thanks for the great rating! We're glad you enjoyed the atmosphere. We always strive to improve our menu offerings and appreciate your feedback on pricing. Your insights help us enhance our guests' experiences! Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
   

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2. P

   Priya

   New York City

   1 review

   5.0

   1 review

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely food as always, I've been going to hutong for three years now and they're still very consistent
   

   HutongResponded 1 day ago

   Dear Priya, Thank you for your kind words! We’re delighted to hear you’ve enjoyed our food consistently over the years. Your loyalty means the world to us, and we look forward to serving you many more delicious meals! Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
   

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3. C

   Christina

   VIP

   New York City

   5 reviews

   3.0

   5 reviews

   Dined on 9 January 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Restaurant staff rushed us at least 5 times during the dinner to pick up dishes and push us for check.
   

   HutongResponded 1 day ago

   Dear Christina, We appreciate your honest feedback and apologize for the rushed experience. Our goal is to provide a relaxed dining atmosphere. We'll address this with our team to ensure a better experience in the future. Thank you for sharing your thoughts with us! Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
   

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4. J

   Jock

   Pittsburgh

   17 reviews

   5.0

   17 reviews

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Our group said these were the best dim sum dishes they’ve ever had. Ample staff but several items forgotten throughout course of meal that wouldn’t expect such a high end establishment to permit. Staff was very kind and attentive otherwise. We were seated right next to a rather noisy group when most of restaurant was vacant leaving a poor taste in our mouth, especially when we were only the second reservation to be seated when we arrived. Decor was very well done and restaurant and building are beautiful.
   

   HutongResponded on 8 January 2025

   Dear Jock, Thanks for the fantastic review! We're delighted to hear you loved our dim sum and appreciated the decor. We apologize for the missed items and are working to ensure a seamless experience for all guests. Your feedback helps us improve, and we hope to welcome you back soon! Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
   

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5. H

   Heather

   VIP

   New York City

   37 reviews

   5.0

   37 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   While expensive, the dishes are unique and delicious. The atmosphere is stunning. Great place for lunch or dinner
   

   HutongResponded on 6 January 2025

   Dear Heather, We’re thrilled to hear you enjoyed our unique dishes and stunning atmosphere! We strive to create a memorable experience at every meal. Thank you for your kind words and for choosing us for your dining experience! Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
   

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6. S

   Silvan

   Salt Lake City

   10 reviews

   3.0

   10 reviews

   Dined on 1 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Leider war unser Silvester Abend nicht wie erhofft glamourös und luxuriös. Die Atmosphäre im Speisesaal ist eher wie in einer Kantine (laut und steril), der Service nicht sehr aufmerksam. Das Essen war okay aber mehr auch nicht. Die Dumplings waren nur lauwarm, die Peking Ente sehr fertig.
   

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   HutongResponded on 6 January 2025

   Dear Silvan, Thank you for sharing your thoughts with us. We appreciate your feedback and are sorry to hear your New Year's Eve experience didn't meet expectations. We're continuously working to improve our atmosphere and service. Your input about the food quality will help us make necessary adjustments. Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
   

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7. OT

   OpenTable Diner

   VIP

   Greater Boston

   7 reviews

   2.0

   7 reviews

   Dined on 29 December 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 5

   Really upscal restaurant-sells dim sum by piece which is bizarre, definitely won’t dine here again
   

   HutongResponded on 2 January 2025

   Dear OpenTable Diner, We appreciate your feedback. We're sorry to hear that our dim sum service didn’t meet your expectations. Your comments are valuable as we strive to enhance our dining experience. We hope you’ll consider giving us another chance in the future. Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
   

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8. L

   Leroy

   VIP

   Fort Lauderdale

   5 reviews

   4.0

   5 reviews

   Dined on 26 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was lovely but there was at least 4 items off the menu we requested that were not available and we were early!
   

   HutongResponded on 2 January 2025

   Dear Leroy, Thank you for your feedback! We're glad you enjoyed your experience but we apologize for the unavailability of menu items. We're constantly working to improve our offerings and appreciate your input. We hope to provide a fuller menu on your next visit! Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
   

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9. J

   Joe

   New York City

   8 reviews

   2.0

   8 reviews

   Dined on 26 December 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 2

   The food is extremely salty The portions are very small The prices are ridiculously insane
   

   HutongResponded on 28 December 2024

   Dear Joe, Thank you for sharing your thoughts! We appreciate your feedback and are sorry to hear about your experience. We strive for quality and value, and your comments will help us improve. Please know that we’re committed to addressing these issues to ensure a better experience for all our guests. Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
   

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10. B

    Brian

    VIP

    New York City

    6 reviews

    5.0

    6 reviews

    Dined on 24 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Incredibly pleased! All my guests were as well. The duck was amazing!
    

    HutongResponded on 28 December 2024

    Dear Brian, Thanks for sharing your wonderful feedback! We're thrilled to hear that you and your guests enjoyed the duck! Your satisfaction means the world to us, and we can’t wait to welcome you back for more delicious experiences. Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
    

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