Humuhumunukunukuāpuaʻa

Review summary

1. S

   Sarah

   VIP

   Philadelphia

   2 reviews

   2.0

   2 reviews

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Grand wailea tries to nickel and dime you for everything without providing a solid experience. They wanted $35 per person for you to get a table closer to the water. We declined and they tried to sit us in the bar for dinner with basically a coffee table for our meal. The dining room was empty. We noticed most diners came for appetizers or ordered entrees only due to the steep prices. I’m fine with paying for expensive meals but usually the food and service and experience make it worthwhile. Food was ok at best, nothing special about service. Such shame because this restaurant used to be the fine dining experience you planned for a now it’s just an overpriced average restaurant. Better off walking to another nearby hotel and eating there.
   

   Is this helpful?

   Report
2. J

   Joanna

   VIP

   Salt Lake City

   2 reviews

   2.0

   2 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 4

   Arrived and first thing Valet was rise and had an attitude. The resort feels run down, outdated, feels like you’re at Disney World. The service at the restaurant was good, excellent server and beautiful view, but the prices were unbelievably outrageous for the food. The food was just average. I assume that’s one reason they don’t share the prices on their website menu. Some guy in the lobby was acting erratically, seemed to definitely be under the influence of something more than alcohol, and was waving hand signals to us as he walked by, which left our youngest feeling pretty uneasy. Took about a half an hour wait to get our car back from valet on the way out. Would not go back, do not recommend.
   

   Is this helpful?

   Report
3. S

   Sascha

   VIP

   Cologne

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great food, although pricey, and a wonderful waiter, Kaiwi, made this a special night. Thanks Iwi, we wish you all the best!!!
   

   Is this helpful?

   Report
4. D

   David

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I made an error when I made the reservation by selecting a different night. The staff was gracious and accommodating and, even though the restaurant was busy, they were able to quickly accommodate our large party.
   

   Is this helpful?

   Report
5. B

   Bryan

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The vibe is so legit. You definitely feel like you’re in Hawaii.
   

   Is this helpful?

   Report
6. V

   Vitus

   Seattle

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Humuhumunukunumuapua'a (I hope autocorrect remembers this so I won't have to type it again) was a very lovely place to eat. The open air ambience and cuisine were both exactly what we hoped for. Our server, Michael, was incredibly helpful in guiding our selections and we were both very happy with the quality and presentation of the food.
   

   Is this helpful?

   Report
7. C

   Charles

   Vancouver

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food. Amazing ambience. Great service. Fantastic evening out for the family.
   

   Is this helpful?

   Report
8. D

   Dawn

   Hawaii

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   Everything we ordered had way too much sauce. The salad had excess amount of dressing making it soggy, the prawns were also dripping in some bizarre sauce. The place is nice but the food was not as expected.
   

   HumuhumunukunukuāpuaʻaResponded 2 days ago

   Dear Dawn, Thank you for taking the time to leave us your feedback. We are sincerely sorry to hear about any disappointment in our culinary offerings and we will be sure to discuss your comments internally. Please consider giving us another chance to impress you in the future; we're confident that we can change your perceptions.
   

   Is this helpful?

   Report
9. C

   Christina

   VIP

   New York City

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   This is a beautiful place. Can’t beat the views. However, the food that we ordered did not live up to the price. A $12 beer? And an $80 filet? Should be the best beer and filet I’ve ever had however, it was not tender and I’ve had much better filet at a better price point. If you want the experience/ambiance then this is the place.
   

   • 

   HumuhumunukunukuāpuaʻaResponded 3 days ago

   Aloha Christina, Although we are delighted to know you enjoyed our beautiful views, we are disappointed that our culinary offerings did not meet your expectations. Your comments will be shared with our culinary staff, and we hope you will consider returning in the future.
   

   Is this helpful?

   Report
10. A

    Alan

    VIP

    Richmond

    7 reviews

    5.0

    7 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had such a nice anniversary dinner last night! We live on Maui and this was a spot yet to try! Our table was beautiful, full ocean view reflecting off the pond surrounding the restaurant. We loved our little loveseat table, and the food was excellent. We loved the crab cake, the venison lumpia, the ube rolls with lilikoi butter in particular and the banana crème and malasada dessert is a must try too! And we really appreciated the Kamaaina discount. Our server was very attentive too! We will be back.
    

    • 
    • 
    • 

    HumuhumunukunukuāpuaʻaResponded 3 days ago

    Dear Alan, Thank you for sharing your wonderful experience with us and for joining us for your anniversary dinner. We take great pride in serving the most sustainable-sourced seafood available including locally farmed fish from the Big Island, so we are pleased you both enjoyed our culinary offerings. Additionally, we will let your server know how much you appreciated their attentive service. We hope to welcome you back again soon for another memorable meal.
    

    Is this helpful?

    Report