Hubbard Inn - River North

Review summary

1. C

   Christine

   Chicago

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun and Festive!!! Absolutely stunning!!! Vibe was 10/10 Five stars!!!
   

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2. k

   kayla

   VIP

   Chicago

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Terrible experience. “Jingle Bell Brunch” was a poor experience- not worth a $10 per person deposit.
   

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3. P

   Priyoshi

   VIP

   Chicago

   5 reviews

   1.0

   5 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Asked for no cheese in the omelette. They had to remake it twice and still came out with cheese. It took over an hour and I ended up not getting food and didn’t eat and left.
   

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4. S

   Susan

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The restaurant cancelled our reservation a mere 2 hours and 10 minutes before the designated time because someone at the last minute rented it for a private party. They wanted us to go to their crappy duster restaurant instead. This is unacceptable.
   

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5. J

   Jim

   Chicago

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 5

   The Christmas decor and cocktails were great. Nice happy hour selection.
   

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6. S

   Sherry

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful time! Place looked amazing!! Bingo was so fun!!!
   

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7. D

   Daniel

   Washington DC

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   The restaurant adds a 20% service fee without giving any notification to the guests. They then also add a 4% restaurant surcharge and then ask for a tip on top of everything else. Very shady business practices doing things this way rather than increasing the menu price.
   

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8. l

   lynda

   VIP

   Indiana

   7 reviews

   1.0

   7 reviews

   Dined on 15 December 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 5

   One of our worst dining experiences in quite awhile. Our reservation was at 8:00. We were not seated until 8:45. They did offer to comp an appetizer for our wait so we were willing to forgive and move on but then the table where we were seated was broken and the table top literally spun around so no one could touch it without everything moving, including our drinks. We proceeded to order appetizers and dinner. One of our appetizers was the sweet and sour chicken. The chicken was undercooked. It was basically raw on the inside. Our dinner was delivered. My bison burger was inedible. Others ordered Shepard pie, steak frites and a pasta dish. Theirs were edible but not anything anyone would order again. Now, I always like to try and end on a positive note. The Christmas decorations were above and beyond. They have done an amazing job. The drinks looked festive but we only had a bottle of Prosecco so I can’t review the cocktails. The host at the door, the bartenders and our server were all very good, even though their 20% gratuity is already included in the bill. When our bill came they had only taken the raw chicken app off and not the promised “comped” app but our waitress immediately found the manager and he took all of the appetizers off of our bill. My final thoughts… absolutely go for drinks. It was a fun Christmas vibe but unless they were just having a really bad night, they need to work on their food quality and fixing a table!
   

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9. C

   Chelsea

   Tampa

   1 review

   5.0

   1 review

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We are obsessed with our time at Hubbard Inn & would highly recommend!! Great food & a great atmosphere! Especially around Christmas!!
   

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10. A

    Andrea

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on 14 December 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3

    Most important thing to note: there is someone outside the door checking that you made a reservation before entering, so if you want to eat here, definitely make a reservation beforehand! We had a 5:15 reservation, and we got there at 5:10 to check-in. We were told we would have to wait and they would text us when a table opened up (they did not ask for a number, or confirm they had one). After waiting 30 minutes, we went back to the front to ask for an update. It seems they had forgotten we checked in, to our reservation but we were seated right away at one of the open tables. The drink menu was interesting, with a curated Christmas cocktail menu. Food-wise... the empanadas were ok, but the sweet and sour chicken appetizer was so undercooked that we ended up losing our appetite, and decided to ask for the check instead of ordering entrees. It was fairly loud inside between the music and the crowd, and we did find ourselves yelling to talk, despite sitting right next to each other. The waitress we had was very attentive and checked in on us multiple times, which was appreciated. The decor inside is festive, which we also enjoyed. We were able to get our coats checked for free but did notice it changed to $5 an hour later when we were leaving. Not sure if this changes throughout the night, or if we got lucky.
    

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