Houlihan's - Overland Park

Review summary

1. D

   Diane

   VIP

   Kansas City

   9 reviews

   4.0

   9 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Very good service on a busy Christmas Day Food was average.
   

   Is this helpful?

   Report
2. E

   Evin

   Louisville

   7 reviews

   3.0

   7 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   We had Christmas Eve reservations and have eaten at this location a few times before, so thought it would be a good, convenient choice. The greeter station is in a very strange location in this store. When you walk in the front door, the greeters are immediately inside the door, but their backs are to the patrons as you walk in. Our party was never greeted - I had to go and stand to the side for about five minutes to get their attention and let them know we had arrived for our reservation. I realize it was a holiday and a little busy, but this is the permanent location for the greeter station and does not provide a good customer experience in general. There were three in our party - one person really enjoyed their entree (lobster mac & cheese). The other two diners said they would not come back. One person ordered chicken parm, which was cold when it was served and the other person ordered a stuffed chicken breast, which had no flavor in the filling. Overall, it wasn't a terrible experience, but for a $100+ meal, we would go elsewhere next time.
   

   Is this helpful?

   Report
3. D

   Delmar

   Kansas City

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good experience and food is good. Always quality experience
   

   Is this helpful?

   Report
4. P

   Patrick

   VIP

   Kansas City

   51 reviews

   5.0

   51 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Place was packed but our service was excellent and the well prepared food arrived promptly.
   

   Is this helpful?

   Report
5. B

   Brit

   VIP

   Kansas City

   19 reviews

   4.0

   19 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Houlihans is a great place to grab lunch or dinner. This time I had the Bavarian pretzel, tomato soup, and the petite fillet. Everything tasted great! The staff was friendly, and the food came out quickly.
   

   Houlihan's - Overland ParkResponded on 17 December 2024

   Thanks for visiting us! We're thrilled to hear you enjoyed your meal, especially the Bavarian pretzel, tomato soup, and the petite fillet. It's great to know our staff was friendly and fast service met your expectations. We strive to provide a memorable dining experience and your kind words are a testament to that. We look forward to serving you again soon at Houlihans - Overland Park. Evan Deegan, Director of Operations
   

   Is this helpful?

   Report
6. B

   Beth

   VIP

   Kansas City

   26 reviews

   5.0

   26 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was outstanding beginning to end. Food and ambience were perfect.
   

   Houlihan's - Overland ParkResponded on 15 December 2024

   Thanks for the review! We're thrilled to hear that you enjoyed your experience at Houlihan's - Overland Park. It's wonderful to know that our service and food met your expectations. We always strive to provide an outstanding dining experience and your feedback validates our efforts. We look forward to serving you again soon. Evan Deegan, Director of Operations
   

   Is this helpful?

   Report
7. C

   Cheri

   VIP

   Kansas City

   19 reviews

   5.0

   19 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The stuffed chicken is outstanding and one of my favorites. The cheese sticks are some of the best I've ever had. Also they have delicious soup and salad!
   

   Houlihan's - Overland ParkResponded on 12 December 2024

   Thanks for visiting us, Cheri! We're thrilled to hear that you enjoyed our stuffed chicken, cheese sticks, and soup and salad. We always strive to offer the best food and service to our guests, and it's wonderful to hear that we've hit the mark for you. We appreciate your feedback and look forward to serving you again soon! Evan Deegan, Director of Operations
   

   Is this helpful?

   Report
8. M

   Melinda

   VIP

   Chicago

   12 reviews

   5.0

   12 reviews

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had our team Christmas dinner and it was fantastic! Wonderful service! Amazing food! Thank you for giving us a great evening.
   

   Houlihan's - Overland ParkResponded on 5 December 2024

   Melinda, We're thrilled to hear that you had a fantastic Christmas dinner at Houlihan's - Overland Park! It's wonderful to know that our team's service and food made your evening special. We strive to provide our guests with a memorable dining experience and your kind words truly make our efforts worthwhile. Thank you for choosing us for your family gathering. We look forward to welcoming you back for more memorable meals! Evan Deegan, Director of Operations.
   

   Is this helpful?

   Report
9. C

   Chloe

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Shrimp scampi was great. Crab dip was even better! Ashley was our server and she was very sweet and attentive.
   

   Houlihan's - Overland ParkResponded on 5 December 2024

   Chloe, thank you for the incredible review and the 5 stars, we truly hope to see you soon enjoying that delicious crab dip again. Evan Deegan, Director of Operations.
   

   Is this helpful?

   Report
10. D

    Donna

    Kansas City

    1 review

    4.0

    1 review

    Dined on 28 November 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    The place was really hopping, busy Thanksgiving! The staff was all working hard, the food was good and overall we left having a good time.
    

    Houlihan's - Overland ParkResponded on 30 November 2024

    Thanks for the review! We're thrilled to hear that you had a good time at Houlihan's - Overland Park during the busy Thanksgiving holiday. It's great to know that our staff's hard work contributed to a positive dining experience for you. We're glad you enjoyed our food and had a good time overall. We appreciate your feedback and look forward to serving you again soon! Evan Deegan, Director of Operations
    

    Is this helpful?

    Report