Hortus NYC

Review summary

1. J

   Jessica

   Indiana

   1 review

   5.0

   1 review

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing good, atmosphere etc. all in our party loved it!
   

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2. OT

   OpenTable Diner

   New York City

   4 reviews

   2.0

   4 reviews

   Dined on 19 November 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   I remember coming to Hortus a year ago and enjoyed my dinner experience with good ambience and service. So I brought my team dinner here, but I’m disappointed with my experience this time! First, when I called to make the reservation during business hours, no one picks up the phone. Eventually someone called me back, but had an impatient attitude, very short with answers, like she didn’t care whether we dine there. On the day of the dinner, when we entered the restaurant, the lobby is extremely smoky as if the kitchen is on fire or like the Korean BBQ place with bad ventilation. We sat at the enclosed terrace on second floor, the smoke is also pretty bad that we had to open the roof window, but it’s very cold, so we all had to wear jacket. Needless to say, the temperature was not comfortable because of the smoke situation. Also I ordered the steak, and got a stomachache later that night. I don’t know if it’s because the steak is undercooked (cuz the rest of my meals are fully cooked dishes). Overall, I was not happy with my experience this time. Will not return
   

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3. D

   Dine2experience

   Detroit

   20 reviews

   vip
   5.0

   20 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall it was a great evening for our business dinner at Hortus. Cozy and ambient atmosphere was very welcoming right from the time we arrived there. Friendly staffs and delicious food made our dining an enjoyable experience. Shoutout to the quality of well crafted dishes (starters to main to desserts) and the services we received with reasonable prices. I would definitely like to visit there soon and recommend others to try this place as well. Huge thanks to team Hortus for making it such a memorable night for us.
   

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4. OT

   OpenTable Diner

   Dallas

   3 reviews

   1.0

   3 reviews

   Dined on 29 September 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   My wife and I happed to be in the city and wanted to get dinner after a broadway show. We went to Hortus ONLY to be underwhelmed my the menu and overall service. * We found ourselves in debate to stay or pivot. We ended up getting some apps and heading for the exit. At the end we felt the hospitality was largely lacking and menu poorly presented. I would never go back and don't expect the restaurant to make it past a year unless they have a major turn around in the areas highlighted.
   

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5. N

   Nathaniel

   London

   3 reviews

   4.0

   3 reviews

   Dined on 29 September 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was good, but not out of this world. Service could’ve been better
   

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6. N

   Nycowlz

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on 27 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   amazing food and great service, the piano player in background set a good ambiance
   

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7. C

   Charmaine

   New York City

   9 reviews

   vip
   5.0

   9 reviews

   Dined on 21 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was exceptional and the food was delicious
   

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8. OT

   OpenTable Diner

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 15 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone was pleased with their food & drinks. I had the Truffle Donabe with the short rib, and it was delicious!
   

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9. DM

   DaisyM

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on 31 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food were impeccable. Definitely a hidden gem!
   

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10. A

    Adrianna

    Chicago

    1 review

    5.0

    1 review

    Dined on 23 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We came here for NYC restaurant week, and we thought the dinner deal was amazing. We got so much food, and it was delicious! We ordered the duck and short rib which were just savory and satisfying. The panna cotta was the perfect mix of tart and sweet. Overall, we had a great experience, and we will be coming back!
    

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