Secco - Hilton San Jose

Review summary

1. C

   Cindra

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Really good service. Beet salad with chicken breast was hohum Beef teriyaki bowl was yum.
   

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2. D

   Don

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food was good tasting, salmon and chicken primavera, 4 out of 5 Lemon Drop drink was so-so, a 2 or 3. It was the service that was a bit annoying. Rushed. Valentines' night dinner, early, just after opening and hardly anyone. Split a great 5/5 beet-arugula salad and they had dinner coming before we could get half done with a small salad. Yes they (several) came by to check on us. I wasn't going to complain, what are you going to do? send it back and have it cold 10 to 15 minutes later? The only lady server. Slow it down please, it's an experience, not a 30 minute lunch!
   

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3. D

   DIANE

   Unspecified

   1 review

   5.0

   1 review

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our wait person was outstanding. He was kind and gave us fantastic service.
   

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4. S

   Sarah

   San Francisco

   1 review

   5.0

   1 review

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing amazing service and friendly staff! Horancio was the best! Great food and atmosphere too!
   

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5. S

   Scott

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined on 5 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   dined in for Sunday lunch. had Cali Burger, Avocado Toast, Gravlax Benedict, Flat Bread Margherita fresh mozzarella for 4 people. we were full after finishing the meals, and could even order desert. We liked Avocado Toast and Gravlax Benedict. both the food and service exceed my expectation. was expecting a lot of people having brunch, but surprisingly we were only guess in the whole restaurant. not sure why. was able to use Hilton gift card for the meal.
   

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6. F

   Farhad

   San Francisco

   6 reviews

   4.0

   6 reviews

   Dined on 24 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Everything was great. The only problem we had was absence of high chair. Accidentally there were two other families with kids, and we didn’t get a high chair. The restaurant provided a dumpling dish as complementary instead.
   

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7. J

   Janice

   VIP

   San Francisco

   53 reviews

   1.0

   53 reviews

   Dined on 23 December 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Took 30 minutes to get 2 glasses of wine; ridiculous! Steak was cold. Horrible!!!
   

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8. P

   Pamela

   San Francisco

   6 reviews

   2.0

   6 reviews

   Dined on 23 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   By no fault of the wait staff, the restaurant was severely understaffed. Only two very harried wait people for a full restaurant. The lack of adequate staff added over a half hour to our dinner. No check in's from the wait staff after food was delivered. Again, I want to emphasize that the wait staff were doing their best, but they had to cover the bar area and the restaurant. Management needs to be more proactive.
   

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9. E

   Emily

   VIP

   San Francisco

   2 reviews

   1.0

   2 reviews

   Dined on 23 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Awful experience, sat at our table for 75 minutes and didn’t even get drinks (2 glasses of wine). Said they were too busy to serve any drinks including soda, after we had already been waiting an hour. The bar was half empty and most tables were empty… Decided to cut our losses and leave but still had to pay $50. Overall a scam.
   

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10. H

    Heidi

    VIP

    San Francisco

    10 reviews

    3.0

    10 reviews

    Dined on 23 December 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 4

    It's a convenient location for the Center of Performing Arts. The menu has really improved and the food was great! I don't know if they were short staffed, but there was only one bartender for the bar and restaurant so that was a bit disappointing. Our server worked her butt off!
    

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