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Hello Kitty Café  - Cancún, Cancún, ROO

Hello Kitty Café - Cancún

3.5
3.5
95 Reviews
MXN310 to MXN500
International

Make a booking

2 people
7:00 pm
Booked 4 times today
  • Child-friendly
  • Hot spot
  • Good for special occasions
Llega Hello Kitty a este paradisiaco destino con una locación playera de lo más espectacular. Un concepto único con una increíble selección de comida: Internacional y Mexicana, comida del mar, pasteles de cumpleaños de autor, un menú de bebidas y mocktails (coctéles sin alcohol, todo dentro de un entorno sofisticado y high-end con un toque de Hello Kitty.
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A unique concept for the first time in Riviera Maya: A magical world dedicated 100% to Hello Kitty: Hello Kitty® Café Cancún.
In this incredible tropical restaurant an incredible selection of food awaits: International & Mexican cuisine, seafood, desserts, signature B-day cakes, a menu of prepared drinks and mocktails (non-alcoholic cocktails) all in a sophisticated and high-end atmosphere, with the special touch of Hello Kitty.

Additional information

  • Dining style
    Casual Dining
  • Price
    MXN310 to MXN500
  • Cuisines
    International, Seafood, Café
  • Hours of Operation
    Daily 10:00–21:00
  • Phone number
    998 763 8455
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Reservation for our VIP Room on the ground floor for a private experience and dedicated service. For groups up to 12 people for a maximum of 3 hours.---Reserva para nuestro cuarto VIP en la planta baja para una experiencia privada y servicio dedicado por un máx de 3 hrs para grupos de hasta 12 personas.

What 95 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 3.4Food
  • 3.8Service
  • 3.7Ambience
  • 3.3Value

NoiseModerate

Loved For

  • Cancun / Riviera Maya

    Great for brunch

  • Cancun / Riviera Maya

    Child-friendly

  • Cancún

    Great for brunch

  • Cancún

    Child-friendly

Review summary

AI-generated from verified diner reviews
Hello Kitty Café in Cancún offers a "super cute ambiance" perfect for Hello Kitty and Sanrio enthusiasts. Guests rave about the "friendly staff" and "outstanding service." Desserts are a highlight, while sliders come recommended. It's a delightful spot for special occasions, ensuring a memorable experience for families and fans alike.

95 Reviews
  1. Javier VIP

    Cancun116 reviews

    1.0

    Dined 1 day ago

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 1
    La experiencia en general parece un robo. Te cobran MXN 400 por adelantado por persona, pero si vas sin reserva no cobran! NO RESERVEN ES SCAM! Al llegar es un lugar normal con sillas incómodas y 0 de temática que merezca la pena. Al pedir la cuenta lo que sobra no te dejan usarlo para propina, tienes que a fuerza comprar y gastar más para luego poner la propina aparte, los chicos y el servicio bien, pero es un tourist trap

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  2. Ashleí

    Atlanta16 reviews

    2.0

    Dined 5 days ago

    1. Overall 2
    2. Food 3
    3. Service 5
    4. Ambience 4
    As a HK fan I think the experience was underwhelming. It’s important to note that you need to remind the wait staff of your reservation credit which is to be applied to your bill. Mocktails are more on the dessert side as it is a frozen drink. Directions to the restaurant are not clear and it takes some time on foot to reach. Overall having had the experience it’s not a place I would return. If you’re in the area sure stop but not an extra effort to go unfortunately

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  3. OpenTable Diner

    Philadelphia1 review

    5.0

    Dined on 7 March 2025

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    Great experience food was super cute but okay nuggets were very fresh

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  4. Juan Antonio

    Cancun1 review

    5.0

    Dined on 1 March 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Muy bueno, nos gustó la experiencia y la temática. El área del "cenote" está un poco muy oscuro y pequeño. El servicio excelente.

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  5. emma

    San Francisco1 review

    5.0

    Dined on 23 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    For Hello Kitty/Sanrio lovers, it's a must visit. I would love to go back again. The desserts were great. I didn't order the savory food, but I would order it to try next time I go. The servers are so friendly and accommodating. I came in excited to see the place and experience the service and I left a happy customer.

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  6. Delany Mariana

    Cancun1 review

    1.0

    Dined on 20 February 2025

    1. Overall 1
    2. Food 2
    3. Service 5
    4. Ambience 5
    NO GASTEN EN RESERVAR la gente llega sin reservaciones y las atienden En cambio si reservas te condicionan a gastar lo que pagaste en la reservación en consumo o souvenirs porque NO HAY REEMBOLSOS

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  7. Carmen

    San Diego3 reviews

    3.0

    Dined on 15 February 2025

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 4
    La comida la verdad le falta calidad. El mesero bien solo que como que se molestó porque le di 100 pesos de propina. Me pareció de muy mal gesto ver su reacción y ya ni gracias dijo sólo se retiró molesto. Mi cuento fue de $460 pesos. Porque ya tenía un depósito de la reservación

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  8. Shanna

    Raleigh1 review

    1.0

    Dined on 9 February 2025

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2
    We only had the sweets tray and it was mostly all terrible. We didn’t taste any of the food items. We were expecting more

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  9. Jose Manuel

    Cancun1 review

    4.0

    Dined on 25 January 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Café muy normal solo con la temática de kitty pero muy normal nada extraordinario

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  10. ILIANA MARIA ISABEL

    Cancun1 review

    5.0

    Dined on 10 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Muy rico todo! Comidas y bebidas , servicio excelente ! Gracias !! Regresamos Pronto 😉✌️🌟🤩

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FAQs

Hello Kitty Café - Cancún is rated 3.5 stars by 95 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Booked 4 times today
Google Map for Hello Kitty Café  - Cancún

Grand Outlet Riviera Maya, Cancún, ROO 77564

Additional information

  • Area
    Cancún
  • Hours of Operation
    Daily 10:00–21:00
  • Price
    MXN310 to MXN500
  • Cuisines
    International, Seafood, Café
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Private Parking
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Cafe, Cocktails, Gluten-free Options, Patio/Outdoor Dining, Private Room
  • Phone number
    998 763 8455
  • Private party facilities
    Reservation for our VIP Room on the ground floor for a private experience and dedicated service. For groups up to 12 people for a maximum of 3 hours.---Reserva para nuestro cuarto VIP en la planta baja para una experiencia privada y servicio dedicado por un máx de 3 hrs para grupos de hasta 12 personas.
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