Helen's in Richmond, VA

Review summary

1. K

   KEISHA

   Richmond

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived on time for our 8pm reservation. It was crowded and we had to wait no more than 10 minutes to be seated. Once seated it took our sever a couple of minutes to take our drink order. The food, drinks and ambience was perfect. The Christmas decorations and Christmas cocktails were amazing. Helen’s definitely is top notch with service, food and cocktails.
   

   Is this helpful?

   Report
2. D

   David

   Richmond

   4 reviews

   3.0

   4 reviews

   Dined on 20 December 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   We were disappointed in the portion size of the pasta fish which seem to be missing the bolognese sauce. Drinks and service were great and it was festive. Did not think the food was consistent with the hype.
   

   Is this helpful?

   Report
3. R

   Robin

   Richmond

   12 reviews

   4.0

   12 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   My husband, son and I visited for the Christmas lights. Our experience was a mixed bag. We sat by the street side window. There are colorful lights and garland hanging by the windows. There are decorations hanging from the ceiling, over the bar, grill and cabinets. It’s nice but unfortunately too narrow to walk around for a good look. Comfort: It appears the only 3 top tables are at the front door/window. There are colorful lights and garlands on the windows. Unfortunately the cold frigid air hit us every time someone used the door. My husband kept his coat on, I my scarf and we wished for thicker socks. Food: I had the apple salad, short ribs and chocolate mousse. It was all great! My son enjoyed his egg nog and sweet potato ravioli. He enjoyed his French fries but didn’t take more than 2 bites of his burger not really enjoying it. My husband enjoyed a few beer but was very disappointed with the rockfish. Service: We found the service to be good especially given how busy they were. We were not rushed. Our entree order was not taken until I finished my salad. The pace was appreciated. We were in and out in 75 minutes.
   

   • 

   Is this helpful?

   Report
4. A

   Alie

   Miami

   1 review

   5.0

   1 review

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Helen’s is always a hit! The food is to die for and the servers are knowledgeable, friendly and kind.
   

   Is this helpful?

   Report
5. J

   Jennifer

   VIP

   Orlando

   27 reviews

   5.0

   27 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fun festive dinner with amazing food and fabulous service! Always a joy to dine at Helen’s!!!
   

   Is this helpful?

   Report
6. K

   Kristin

   VIP

   Richmond

   29 reviews

   5.0

   29 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great burger, very good fries, outstanding sweet potato with caramel cheesecake! Excellent service and the best holiday decor around.
   

   Is this helpful?

   Report
7. L

   Leeloo

   San Francisco

   5 reviews

   3.0

   5 reviews

   Dined on 7 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Service was a bit scattered. Usually it’s amazing. Food was good. Some of the dishes didn’t stand out as much. Cocktails on point as always.
   

   Is this helpful?

   Report
8. K

   Kristin

   VIP

   Richmond

   29 reviews

   5.0

   29 reviews

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful, fun holiday decor; great burgers and fries ($18); excellent mocktails; very good service. Dependably satisfying and cozy.
   

   • 

   Is this helpful?

   Report
9. B

   Brooks

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on 4 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   If you can get a reservation in the month of December do it. Helen's goes all out with the Christmas decorations. The food is great and the staff is wonderful. Highly recommended.
   

   Is this helpful?

   Report
10. S

    Sarah

    Richmond

    6 reviews

    5.0

    6 reviews

    Dined on 22 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Simply the best. Consistently delicious and the staff is amazing.
    

    Is this helpful?

    Report