Heidi's Fine Dining Restaurant

Review summary

1. L

   Laura

   Melbourne

   10 reviews

   2.0

   10 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   The restaurant's outdoor seating offered a quiet ambiance, but unfortunately, the experience was overshadowed by significant service issues. After being seated, we waited without menus until I went inside to request them. Another 45-minute wait followed, during which no server checked on us or offered basic essentials like water, again requiring me to go inside for assistance. While Valentine's Day crowds can sometimes challenge any establishment, the complete absence of basic service fundamentals – such as initial greetings once seated, menu provision, and water service – fell well below reasonable expectations for any dining experience, special occasion or not.
   

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2. L

   Larry

   Orlando

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 3

   It took 1 hr 45 min for our party of 4 to get entrees served to us. Excuse was that the adjacent Jazz restaurant was extra busy. But all other parties (except 1) in our room had arrived after us, but had eaten paid and left before we got served. Chef came out and rudely said this was because we had ordered starters. The manager said she was sorry and offered us a bottle of wine or deserts for free, but we said that would take to long—we just wanted our dinners
   

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3. D

   Dee Dee

   VIP

   Bath

   7 reviews

   5.0

   7 reviews

   Dined on 29 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always excellent food and service. Finished up with after dinner drinks and listened to amazing live music with The Ron Texiera Trio- a treat right here in Cocoa Beach!!!
   

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4. R

   Ronald

   Orlando

   1 review

   5.0

   1 review

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service was awesome and reasonably priced
   

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5. J

   James

   VIP

   San Francisco

   24 reviews

   4.0

   24 reviews

   Dined on 22 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Never order soup anywhere except here. The chef makes excellent soup every time.
   

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6. P

   Paul

   Orlando

   8 reviews

   4.0

   8 reviews

   Dined on 12 January 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We had a great meal here. The food was, as always, excellent. The service is a little more European than American. In the states they tend to rush you in and out to turn tables. Here expect a laid back wait staff and plenty of time to socialize and enjoy your meal. We dined from the dinner menu and everything was great. Our selections included the jaeger schnitzel, wiener schnitzel and the wurstplatte. You can’t go wrong with any of these. We also had the escargot and beef tartare for appetizers. This isn’t a cheap place to eat especially with a couple glasses of wine along with the food so be prepared. It’s definitely worth the cost though.
   

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7. T

   Todd

   VIP

   San Francisco

   4 reviews

   1.0

   4 reviews

   Dined on 1 January 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Horrible New Year’s Eve experience. We watched as another group took our reserved table, after telling the manager they had “called” that afternoon and left a reservation??? We had to wait another 30 minutes—-and then we were seated at a table for two—-but there were 4 people in our party. Even a waiter didn’t understand why we were squeezed into a table for two. Worst table in the restaurant in front of the kitchen door. The food was passable for a rushed New Years Eve service, but nothing special. This after making a reservation a month in advance. I had been going to this restaurant for at least 15 years. No more. This follows a bad New Year’s Eve in 2023. Should have learned my lesson then.
   

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8. G

   Gary

   Orlando

   1 review

   1.0

   1 review

   Dined on 31 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   The food was not good. Salmon and vegetables had no flavor or spice at all. I ordered a well done steak it came out med rare. Waited forever for server to come back to send it back. Service was very slow. Definitely not worth $229 for 2 people. We were very disappointed
   

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9. S

   Sharon

   Jacksonville

   1 review

   3.0

   1 review

   Dined on 25 December 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   My son and I had dinner reservations for Christmas Day. The service and the restaurant ambiance was wonderful. The food was ok but not great. I had the roast duckling which was extremely dry. My son had a chicken dish which was also very dry. I didn’t feel like the quality of the meal was worth the $75 price.
   

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10. R

    Roberto

    Orlando

    1 review

    5.0

    1 review

    Dined on 25 December 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Nice place, good food, great service. A little noisy. Will go again.
    

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