Hearsay on The Waterway

Review summary

1. R

   Ryan

   Houston

   3 reviews

   vip
   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service not good at all. Not sure if it was because of day before Thanksgiving but this place will not last because 95% of places in Woodlands provide way better service. Place is bad.
   

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2. N

   Nina

   Houston

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   I think environment is outstanding on patio however please spend money on patio. In the summer pest control is needed. Last night sat in wobbling chair and had to swap out chair and table was wobbly for table napkins were placed under the table & under the feet of table ..really you spoiled the ambience with your lack of maintenance! The food is good but wait time is always over 30 min on slow night which if that time is taken to cook the food /service must be above exceptional.. it is not.
   

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3. M

   Michael

   Houston

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was very good -- our waitress was outstanding -- made the night.
   

   Hearsay on The WaterwayResponded 3 days ago

   Thank you for the kind words, Michael! We're so glad you enjoyed the food and had a great experience with our waitress—she’ll be thrilled to hear it. We appreciate you recommending us and hope to see you again soon!
   

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4. T

   Tiffany

   Houston

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Stopped by to get an late lunch and really enjoyed the Philly cheesesteak Egg-rolls and espresso martini was chefs kiss
   

   Hearsay on The WaterwayResponded 5 days ago

   Thank you for the wonderful review, Tiffany! We're so glad you enjoyed the Philly cheesesteak egg rolls and the espresso martini. We hope to see you again soon for another great experience!
   

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5. s

   sarah

   New Orleans

   3 reviews

   3.0

   3 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   The atmosphere is nice and the food was good enough. Prices were reasonable for a nice restaurant. The mocktail I got was delicious. Service was ok, had to ask for silverware and again later for another knife (had to go find a server). The manager kicked us out after only 1.5 hours due to “having a reservation at our table” even though we also had a reservation for our time (that we were even a few minutes early for). Nice dinners shouldn’t be rushed. Glad we didn’t get dessert, or they might have made us finish them on the way out the door. Won’t go back.
   

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6. V

   Vincent

   Houston

   24 reviews

   vip
   5.0

   24 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   My birthday dinner was amazing! I loved the food..cheesesteak eggrolls, ribeye dinner and the breadpudding dessert...all absolutely delicious! The service was top tier...Our waiter made our dinner extraordinary.
   

   Hearsay on The WaterwayResponded 5 days ago

   Thank you for the wonderful review, Vincent! We're so glad you enjoyed your birthday dinner and that the cheesesteak egg rolls, ribeye, and bread pudding were a hit. We'll be sure to pass along your compliments to your amazing waiter! We look forward to celebrating with you again soon!
   

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7. N

   Noel

   Houston

   9 reviews

   4.0

   9 reviews

   Dined on 18 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   very happy with all aspects of visit except for noise level from bar adjacent to dining room it was my wife’s Birthday and we were looking for a quieter dinner
   

   Hearsay on The WaterwayResponded on 20 November 2024

   Hi Noel, Thank you for your kind words! We're so glad you enjoyed your meal and service. We’re sorry about the noise level and understand it was important for your wife’s birthday. We’ll definitely work on improving that. Hope to see you both again soon!
   

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8. OT

   OpenTable Diner

   Houston

   1 review

   2.0

   1 review

   Dined on 17 November 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Beautiful restaurant. Lacking service and food was so-so. Definitely not the same quality or service as the other locations.
   

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9. E

   Erich

   Houston

   7 reviews

   5.0

   7 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic, Crab Crusted Redfish and Short Rib both amazing. Get the Texas board it’s great. Patio is really quite and nice
   

   Hearsay on The WaterwayResponded on 20 November 2024

   Hi Erich, Thank you for the great feedback! We're thrilled you enjoyed the Crab Crusted Redfish, Short Rib, and the Texas board. Glad you had a peaceful experience on the patio! We look forward to having you back soon.
   

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10. CA

    ColleenA

    Cincinnati

    5 reviews

    5.0

    5 reviews

    Dined on 17 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    First time eating at Hearsay. We enjoyed sitting outside the food was wonderful and they had great options for a vegatarians. It was our anniversary and they made the night feel really special for us .
    

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    Hearsay on The WaterwayResponded on 20 November 2024

    Hi Colleen, Thank you for celebrating your anniversary with us! We're so happy to hear you enjoyed the food, the outdoor seating, and our vegetarian options. It means a lot that we could make your night special. We look forward to welcoming you both back soon!
    

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