Haywire - Plano

Review summary

1. AF

   ArtF

   VIP

   E. Tennessee

   21 reviews

   3.0

   21 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   You have to watch the bill carefully. They added the tip and did NOT say anything, resulting in us adding another tip. Very slippery and uncool.
   

   Haywire - PlanoResponded today

   Hi Art, I'd like to learn more about this if you could reach out to me. It is important for me to understand the situation entirely. I would like to make things right but just need to know more. Your feedback is important to our business and I appreciate you in advance. Happy Holidays! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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2. J

   John

   VIP

   Dallas

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Need to bring back the Coffee cake in a can for brunch. Our waiter said that’s the number one request from everyone who comes to Haywire. We come here more than 7 times a year! Please please bring back coffee cake in a can, so I can make my wife happy and we’ll be back sooner than later 👍
   

   Haywire - PlanoResponded today

   Thanks John for this feedback. I will be sure to share with the culinary team. I appreciate your support of our brand over the years and look forward to more visits in 2025. Please let me know if I can ever be of assistance. Happy Holidays! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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3. J

   Judy

   Dallas

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed our evening at haywire. It was decorated lovely, the service was great, and the food was very good. Would definitely recommend! Our server. Brittany was on top of everything.!
   

   Haywire - PlanoResponded 1 day ago

   Thanks for the feedback, Judy! We're thrilled to hear that you had such a wonderful evening at Haywire. It's great to know that our decor and service made a positive impression on you. We're also glad you enjoyed our food. Your high recommendation means a lot to us. We look forward to welcoming you back soon! Happy Holidays! Jamie Johnson HAYWIRE | Managing Partner
   

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4. J

   Jennifer

   Dallas

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 1

   They sat us out on the patio/outdoor terrace (I think that was what they called it) and there was a terrible LOUD country band playing outside. It was so loud that we couldn’t even talk. I debated on asking if they could change our table to the inside-where you could not hear anyone of the terrible music. Maybe some guest would enjoy this, but I like to enjoy a quiet dinner.
   

   Haywire - PlanoResponded 1 day ago

   Thanks for the review, Jennifer. We're sorry to hear about your experience with the outdoor seating and the music. We understand how important it is to enjoy a pleasant environment and we're sorry we fell short on this occasion. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve our guest's experience. We hope you'll give Haywire another chance in the future. Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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5. L

   Lindsay

   VIP

   Dallas

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   We love Haywire but had our worst experience this weekend. My daughter’s burger came out so charred it could not be eaten. Our food was cold and then for dessert the bread pudding was cold too and not warm like usual. The service was not good either.
   

   Haywire - PlanoResponded today

   Hey Lindsay, We're really sorry to hear about your experience at Haywire. It's disappointing to hear that your food didn't meet your expectations and that the service was not up to par. We strive to provide our guests with delicious meals and great service, and we regret that we fell short during your visit. Your feedback is invaluable to us, and we assure you that we will address these issues to improve our service. We hope you'll give us another chance to serve you better in the future. If you would like to share some specifics please reach out directly. This will help us make any necessary improvements. Happy Holidays to you and yours! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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6. K

   Kay

   Dallas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have been several times over the years but this was by far and I mean bar the best experience we have had at this restaurant. Can’t wait to go back. Elk Tacos, Red Fish, Filet, Burger and Venison Chili our table truly enjoyed!! Additionally, all of us split up, the garden cake (spice cake) that was melt in your mouth good with praline frosting and took me back to my grandmothers house at Christmas. Wonderful!!
   

   Haywire - PlanoResponded 1 day ago

   Thanks for the feedback, Kay! We're thrilled to hear that you and your family had such a wonderful time at Haywire. It's great to know that our Elk Tacos, Red Fish, Filet, Burger, and Venison Chili ALL hit the mark for you. We're also glad that you enjoyed our Homestead cake with the special frosting - it's one of our favorites too! We can't wait to welcome you back for more memorable dining experiences. Happy Holidays to you and yours! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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7. M

   Marlene

   Central Texas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Haywire is a wonderful experience! Well worth the money!
   

   Haywire - PlanoResponded 2 days ago

   Hi Marlene, Thank you for your glowing review! We're thrilled to hear that you had a wonderful experience at Haywire. Your kind words truly mean a lot to us. We're glad you found our food and service to be worth the price. We look forward to welcoming you back soon! Best, Jamie Johnson HAYWIRE | Managing Partner
   

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8. h

   heather

   New York City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jamie always makes our time there feel personal and special. We love the double cut pork chops and filets. Sooooo good!
   

   Haywire - PlanoResponded 2 days ago

   Hi Heather, Thank you so much for your kind words! We're thrilled to hear that you always feel special when you dine with us at Haywire. We're glad you enjoy our double cut pork chops and filets - they're some of our favorites too! We strive to provide excellent food and service, and your feedback lets us know we're on the right track. We can't wait to welcome you back for more special experiences! As always let me how I can help with a reservation or anything at all. Happy Holidays! Best, Jamie Johnson HAYWIRE | Managing Partner
   

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9. J

   Jim

   Las Vegas

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The ambiance, service and food was good. However, a medium-rare steak should be mostly pink in color with a hint of red in the center. The filet's middle was mostly red so more rare than our family liked. I recommend asking for pink in the middle vs requesting medium rare.
   

   Haywire - PlanoResponded 2 days ago

   Thanks for visiting us, Jim. We're thrilled to hear that you enjoyed the ambiance, service, and food at Haywire. We always aim to provide our guests with a memorable experience. We're sorry to hear that your steak didn't meet your expectations. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve. I will be diving in with the culinary team and review your comments. We hope to see you again soon for another chance to impress you! Please reach out if you would like to discuss further or if I can be of any assistance in the future. I look forward to the opportunity to win you back as guests. Sincerely & Happy Holidays, Jamie Johnson HAYWIRE | Managing Partner
   

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10. T

    Tatiana

    VIP

    Dallas

    4 reviews

    5.0

    4 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was amazing. Only negative was the noise. It was so loud my grandparents couldn’t hear hardly anything, but our server was so patient and understanding, I wish I got her name. She was so great.
    

    Haywire - PlanoResponded 3 days ago

    Thanks for the feedback, Tatiana. We're thrilled to hear that you had an amazing experience at Haywire. We strive to provide a wonderful experience for all our guests, and it's great to know we hit the mark for you. We appreciate your patience with the noise level and we're always looking for ways to improve our guests' experiences. We hope to have the opportunity to serve you again soon. Sincerely & Happy Holidays! Jamie Johnson HAYWIRE | Managing Partner
    

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