Haywire - Memorial City

Review summary

1. L

   Lynda

   VIP

   Houston

   41 reviews

   5.0

   41 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love the modern Texas chic decor. The place is quite large, but it has a cozy feel. The meatloaf was fabulous! My dining partner had chicken tortilla soup and salad, which she said was delicious also. This is way out of my neighborhood, but I will definitely return as it’s really hard to find good meatloaf!
   

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2. J

   Joey

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Really good southern food, nice restaurant! Just wouldn’t recommend sitting in the bar area.
   

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3. J

   Jamie

   VIP

   Houston

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 1
   4. Ambience 5

   This restaurant is very nice and overall has wonderful food. The service was horrible though. We had a reservation for 3:30 and walked in to a mostly empty restaurant. The brunch crowd was clearing out and they were turning over for dinner. There were a few other tables newly seated. They sat our party of 8 close to the bar and the bartender was our server. So when the bar was busy she was not available for us. It was all we could do to get waters refilled. Made the entire experience a bummer.
   

   Haywire - Memorial CityResponded 1 day ago

   Thank you for sharing your feedback, and I want to apologize for the disappointing service during your visit. While I’m glad to hear you enjoyed the food and the atmosphere, the service experience you described falls far short of our standards. I will address this situation with our team to ensure we better manage service during transitions between brunch and dinner. Your experience is important to us, and I’d love the opportunity to make it right. Please don’t hesitate to reach out or ask for me directly if you decide to give us another chance. I’d like to ensure your next visit is a positive one. Best regards, Christos Papadopoulos General Manager
   

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4. F

   Flor

   Houston

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Such a great time ! Sedona our waitress was so incredible and the food was great too ! I really enjoyed the catfish and bread pudding!
   

   Haywire - Memorial CityResponded 1 day ago

   Thank you for sharing your wonderful experience! I’m thrilled to hear that Sedona provided such incredible service and that you enjoyed the catfish and bread pudding. I’ll be sure to share your kind words with her and the team. We can’t wait to welcome you back for another great time soon! Best regards, Christos Papadopoulos General Manager
   

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5. J

   Jeffrey

   VIP

   Houston

   12 reviews

   3.0

   12 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Not our best experience. Waitress was not efficient. No extra plate was brought, even after indicating we were sharing.
   

   Haywire - Memorial CityResponded 2 days ago

   Thank you for sharing your feedback, and I’m sorry to hear that your experience didn’t meet expectations. Attention to details, like providing extra plates when requested, is an important part of great service, and I apologize that this wasn’t handled properly. I will address this with our team to ensure we do better moving forward. I hope you’ll give us another chance to provide the attentive and efficient service you deserve. Best regards, Christos Papadopoulos General Manager
   

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6. C

   Chuck

   VIP

   Houston

   14 reviews

   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a large party for my son’s birthday. Our waiter Sam did a great job being attentive and helpful. It was our first time at the restaurant and we would definitely go again.
   

   Haywire - Memorial CityResponded 2 days ago

   Thank you for sharing your experience! I’m so glad to hear that Sam took great care of your party and helped make your son’s birthday celebration special. It’s wonderful to know your first visit left such a positive impression. We look forward to welcoming you back again soon! Best regards, Christos Papadopoulos General Manager
   

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7. Z

   Z

   Austin

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   I’m really disappointed with our experience at Haywire. We came in to celebrate two birthdays and have family visiting, but unfortunately, the slow and inattentive service completely overshadowed the occasion. Our food took forever to arrive, and the waiter barely checked on us. My sister’s dish came out wrong, and she had to wait even longer after it was sent back, only to end up eating her food cold while everyone else had finished. My fiancé asked for steak sauce, and it took an additional 30 minutes to bring it out—by the time it arrived, her food was already cold. To top it off, our waitress never even brought us the check; we had to ask the manager to take care of it. It’s a shame because the atmosphere was nice, but the poor service made it a frustrating experience overall. Overall, the service was a letdown and really ruined what should have been a special brunch.
   

   Haywire - Memorial CityResponded 2 days ago

   I’m truly sorry to hear about your disappointing experience. Celebrating special occasions like birthdays and hosting family should be memorable for all the right reasons, and it’s clear we fell short in providing the level of service you deserved. Please know that your feedback is taken seriously, and I will be addressing these issues with our team to ensure this doesn’t happen again. I would greatly appreciate the chance to make this right. If you’re open to giving us another opportunity, please reach out or ask for me directly during your next visit. I want to ensure your next experience is nothing short of exceptional. Best regards, Christos Papadopoulos General Manager
   

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8. K

   Kevin

   VIP

   Houston

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just one of my favorite restaurants. We tried the Cowboy Feast and it easily fed 5 people and was amazing!
   

   Haywire - Memorial CityResponded 2 days ago

   Thank you for your kind words! I’m so glad to hear we’re one of your favorite restaurants and that you enjoyed the Cowboy Feast. It’s a great choice, and I’m thrilled it was perfect for your group. We look forward to welcoming you back soon for another amazing experience! Best regards, Christos Papadopoulos General Manager
   

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9. K

   Krista

   Houston

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was beyond what we could of expected! It was amazing! Our waiter , Ezra went above and beyond to make sure we had everything we could want or need. Every suggestion he made was spot on. Just found our new fave restaurant in Houston.
   

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   Haywire - Memorial CityResponded 2 days ago

   Thank you so much for your incredible feedback! I’m thrilled to hear your experience exceeded your expectations and that Ezra went above and beyond to take care of you. It’s great to know his suggestions made such a positive impact on your visit. We’re honored to be your new favorite restaurant in Houston and can’t wait to welcome you back for another amazing experience! Best regards, Christos Papadopoulos General Manager
   

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10. M

    Michael

    Houston

    9 reviews

    4.0

    9 reviews

    Dined 3 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5

    Decor and food were amazing! The hostess was less than welcoming.
    

    Haywire - Memorial CityResponded 2 days ago

    Thank you so much for your four-star review! We’re always striving to provide a five-star experience for all our guests, and I’d love to hear any feedback on what we could have done to make your visit perfect. We look forward to the opportunity to serve you again soon and hope to exceed your expectations next time! Best regards, Christos Papadopoulos General Manager
    

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