Harry’s Victoria

Review summary

1. S

   Sarah

   London

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Cold food.Unhelpful staff.Cold coffee. No ambience
   

   Harry’s VictoriaResponded 1 day ago

   Dear Sarah. We're sorry to hear that your visit wasn`t a pleasant one.. We value all our guests` feedback and we strive to provide a great experience for everyone. We hope you'll consider giving us another opportunity in the future. Best regards, The Harry's Victoria Team
   

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2. J

   Jessica

   London

   11 reviews

   vip
   5.0

   11 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely ambience and vibe to this Harry’s: my first visit to this one. Broad menu and loved the starters particularly. Our waitress was lovely.
   

   Harry’s VictoriaResponded 1 day ago

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed the ambience during your visit. We're also glad to know that our waitress made a positive impression. We look forward to welcoming you back for another great experience at Harry's!
   

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3. P

   Pramod

   London

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Ok food, ok service nothing great i could outline.
   

   Harry’s VictoriaResponded 1 day ago

   Thank you for your feedback. We're sorry to hear that your experience didn't stand out as exceptional, and we'll take your comments into consideration to improve. We hope you'll give us another chance to impress you in the future. Kind regards, the Harry`s Victoria team
   

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4. Z

   Zoe

   London

   4 reviews

   1.0

   4 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 2

   The service was appalling. I’ve not experienced service so poor in years. It affected our experience. It’s a shame as the food is sensational.
   

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5. S

   Simon

   London

   2 reviews

   vip
   4.0

   2 reviews

   Dined on 26 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Good vibes, but a lot of white noise, so hard to hear each other.
   

   Harry’s VictoriaResponded 7 days ago

   Thank you for your feedback! We're glad you enjoyed the atmosphere. On busier evenings, the music and lively atmosphere can make it a bit harder to hear each other, but we're happy to hear it didn’t take away from your experience. We look forward to welcoming you back soon! Best regards, The Harry’s Victoria Team
   

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6. T

   Tatiana

   London

   4 reviews

   3.0

   4 reviews

   Dined on 26 November 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Mornings are a bit slow in terms of service, suggest be more attentive to customers
   

   Harry’s VictoriaResponded 1 day ago

   We appreciate you bringing this to our attention. We’re sorry to hear that the service was slower than expected during your visit. We’ll make sure to address this with our team and work on being more attentive, especially in the mornings. Your input is valuable, and we hope to provide a better experience next time. Warm regards, the Harry`s Victoria team
   

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7. M

   Mandi

   Brighton

   1 review

   3.0

   1 review

   Dined on 21 November 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   The best thing was the food which was delicious, our waitress wasn’t enjoying her job and the music was so loud that it was virtually impossible to hear what others in our party were trying to say. Not recommended for a quiet evening out.
   

   Harry’s VictoriaResponded 7 days ago

   Thank you for sharing your feedback! We’re thrilled to hear you enjoyed the food, but we’re sorry to hear that the atmosphere and service didn’t meet your expectations. We always aim to provide the excellent service we're known for and we hope you’ll consider giving us another try for a better overall experience in the future. Best regards, The Harry’s Victoria Team
   

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8. s

   sharon

   London

   5 reviews

   1.0

   5 reviews

   Dined on 20 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Food had very little taste. I had the Linguine Vongole and was very disappointed. We didn’t have a pudding but thought we would have coffee and a Baileys and they didn’t have any Baileys. Will not be returning.
   

   Harry’s VictoriaResponded 7 days ago

   Thank you for your feedback. We’re glad to hear you enjoyed the ambiance, though we’re sorry to hear that the food didn’t meet your expectations. We aim to provide flavorful dishes, and your input will help us improve. If you’d like to share any specific thoughts on how we can improve, we’re always open to hearing them. We hope to have the opportunity to welcome you back in the future. Best regards, The Harry’s Victoria Team
   

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9. I

   Isabel

   London

   14 reviews

   vip
   5.0

   14 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food - especially the pasta verde - great service, but it was very noisy.
   

   Harry’s VictoriaResponded on 20 November 2024

   Thank you for sharing your feedback! We're delighted to hear you enjoyed the food, especially the pasta verde, and that the service met your expectations. We also appreciate your comment regarding the noise level. We strive to create a comfortable atmosphere, and we will certainly take your feedback into consideration as we continue to improve the dining experience for all our guests. We hope to welcome you back soon for another enjoyable meal! Warm regards, The Harry’s Victoria Team
   

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10. MM

    MikeM

    London

    27 reviews

    4.0

    27 reviews

    Dined on 18 November 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    First time visiting Harry’s and the decor and surroundings were very inviting and high quality. The staff both at reception and at the table were very helpful and welcoming. I was disappointed that we had to ask for the pre-theatre menu when it was advertised on their website and on an A board outside. It felt like there was a direct management instruction not to present it. The menu was good value at
    

    Harry’s VictoriaResponded on 20 November 2024

    Thank you for visiting Harry’s and for sharing your feedback! We're thrilled you appreciated the inviting decor, high-quality surroundings, and the warm service from our team. Regarding the pre-theatre menu, we advertise it as an option for guests who specifically request it, as many of our diners prefer the à la carte menu. Rest assured, there is no directive from management to withhold it—it’s available to anyone who would like to enjoy it, which is why it’s advertised at our entrance. We hope you enjoyed your meal and that this clarifies the process. We’d be delighted to welcome you back again soon for another memorable dining experience. Warm regards, The Harry’s Victoria Team
    

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