Harry’s Victoria

Review summary

1. M

   Mandi

   Brighton

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   The best thing was the food which was delicious, our waitress wasn’t enjoying her job and the music was so loud that it was virtually impossible to hear what others in our party were trying to say. Not recommended for a quiet evening out.
   

   Is this helpful?

   Report
2. s

   sharon

   London

   5 reviews

   1.0

   5 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Food had very little taste. I had the Linguine Vongole and was very disappointed. We didn’t have a pudding but thought we would have coffee and a Baileys and they didn’t have any Baileys. Will not be returning.
   

   Is this helpful?

   Report
3. I

   Isabel

   London

   14 reviews

   vip
   5.0

   14 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food - especially the pasta verde - great service, but it was very noisy.
   

   Harry’s VictoriaResponded 7 days ago

   Thank you for sharing your feedback! We're delighted to hear you enjoyed the food, especially the pasta verde, and that the service met your expectations. We also appreciate your comment regarding the noise level. We strive to create a comfortable atmosphere, and we will certainly take your feedback into consideration as we continue to improve the dining experience for all our guests. We hope to welcome you back soon for another enjoyable meal! Warm regards, The Harry’s Victoria Team
   

   Is this helpful?

   Report
4. MM

   MikeM

   London

   27 reviews

   4.0

   27 reviews

   Dined on 18 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   First time visiting Harry’s and the decor and surroundings were very inviting and high quality. The staff both at reception and at the table were very helpful and welcoming. I was disappointed that we had to ask for the pre-theatre menu when it was advertised on their website and on an A board outside. It felt like there was a direct management instruction not to present it. The menu was good value at
   

   Harry’s VictoriaResponded 7 days ago

   Thank you for visiting Harry’s and for sharing your feedback! We're thrilled you appreciated the inviting decor, high-quality surroundings, and the warm service from our team. Regarding the pre-theatre menu, we advertise it as an option for guests who specifically request it, as many of our diners prefer the à la carte menu. Rest assured, there is no directive from management to withhold it—it’s available to anyone who would like to enjoy it, which is why it’s advertised at our entrance. We hope you enjoyed your meal and that this clarifies the process. We’d be delighted to welcome you back again soon for another memorable dining experience. Warm regards, The Harry’s Victoria Team
   

   Is this helpful?

   Report
5. M

   Michael

   London

   8 reviews

   4.0

   8 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Warm atmosphere. Popular restaurant. Italian food - good selection. Gamberi and chorizzo dish was delicious!!
   

   Is this helpful?

   Report
6. E

   Espen

   London

   1 review

   3.0

   1 review

   Dined on 16 November 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Delicious pizza Too noisy to talk Too long to wait for the table Too expensive, they added 13,9 % to the bill without a notice
   

   Harry’s VictoriaResponded 7 days ago

   Thank you for sharing your thoughts. While we're glad you enjoyed the pizza, we’re sorry to hear certain aspects of your visit didn’t meet expectations. We strive to provide a welcoming atmosphere, and it's unfortunate the noise level and wait time affected your experience. Regarding the service charge, it is listed on the menu. We truly value your feedback and hope you’ll consider giving us another chance to improve your experience. Warm regards, The Harry's Victoria Team
   

   Is this helpful?

   Report
7. j

   julie

   Lincolnshire

   9 reviews

   5.0

   9 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a beautiful setting with amazingly attentive staff and a wonderful touch of glamour!
   

   Harry’s VictoriaResponded 7 days ago

   Thank you for your lovely feedback! We're thrilled you enjoyed our beautiful setting and attentive service. We look forward to welcoming you back soon for another memorable visit! Warm regards, The Harry's Victoria Team
   

   Is this helpful?

   Report
8. B

   Brandon

   West Sussex

   2 reviews

   5.0

   2 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff were excellent, food arrived within 10 minutes which is incredible! Great overall experience!
   

   Is this helpful?

   Report
9. M

   Maggie

   London

   1 review

   4.0

   1 review

   Dined on 13 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   My only complaint was that service was slow. However Sylvia was great.
   

   Harry’s VictoriaResponded on 14 November 2024

   Thank you for sharing your experience with us. We're pleased to hear that Sylvia made your visit enjoyable. We apologize for any delays you experienced and appreciate your understanding. Your feedback is valuable, and we'll work to improve. We look forward to welcoming you back soon! Best regards, The Harry's Victoria Team
   

   Is this helpful?

   Report
10. D

    David

    London

    3 reviews

    2.0

    3 reviews

    Dined on 12 November 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2

    Some of the staff simply don't want to listen. They have a task to perform and they are going to carry it out regardless. Lots of staff buzzing around. Couldn't really work out what the different uniforms signified. Music too loud. Lighting too low. Probably my fault for being the wrong side of 50!
    

    Harry’s VictoriaResponded on 14 November 2024

    Thank you for sharing your feedback with us. We’re sorry to hear that certain aspects of your visit didn’t meet your expectations. We aim to provide attentive and personalized service, and your comments help us improve. We’ll also take note of your thoughts on the music and lighting. We appreciate your input and hope to offer you a more enjoyable experience in the future. Best regards, The Harry's Victoria Team
    

    Is this helpful?

    Report